Bestawrous Reda MD

Category:	Family Practice Physician
Address:	1200 Keller Pkwy, Keller, TX 76248, USA
Phone:	+1 817-741-8011
Rating:	2.1

Location

Photos 2

Reviews 7

Lea F

Office is staff is clueless! I have gotten four statements for something that I payed for on the day of the visit. The first time I called I was told their billing company was behind on posting payments and to disregard the statement. I continued to receive statements so I called again. The women I spoke to was extremely rude. She told me that it was the billing companys fault. The billing company held the payments for a year without posting them. I asked her why they were sending out statements if they were that behind on posting payments. She said they dont have control of it because it was the billing company doing it not them. I reminded her that this has gone on for four months and I will get an attorney if I have to. She said that sounded like a good idea and then theyll just deal with it from there and she hung up. I called back and spoke with another staff member she said that the payments were actually posted but there was a glitch in the system and statements were being sent out by accident. I told her that nothing she is saying makes sense. I asked her to have Dr. Bestawrous call me back. So he can explain why he keeps sending me a statement for something I already paid him for. She said she would tell him but he doesnt call patients so not to expect a call back from him.

curt s

This guy is a joke. First of all the place is dirty. The front door doesnt even close all the way. I went in with a pinched nerve in my neck and asked for a referal to my chiropractor (a friend had this same issue in his back and his chiropractor fixed it). He told me he didnt like chiropractors so he gave me a muscle relaxer and anti-inflamitories and said this would work. He told me if it did not work then he would give me the referral. I thought that was fair enough. Two weeks later with my neck even worse than before i called for my referral and was told he does not give referrals to chiropractors (so this means he lied to me previously). I aksed to speak with him on the phone and was told i would have to come in and pay for an office visit to speak with him. Crazy!! My wife went to him with a throat infection and asked for antibiotics. She was told that it wasnt that bad so he gave her nose spray and told her she would be fine. Two days later she was sick as a dog (with the throat infection). She called in and finally he gave her a prescription but she was sick for 6 days and it could have been avoided. Stay away from this guy!!

Jaymee Barrow

Worked here for almost a year. Love my job. The DR is very blunt but so smart he will tell u whats wrong before even hearing your hole story. We deep clean 2 or 3 times a week. So its very clean I would bring my own family here. The Nurse practitioner is so down to earth and very smart she treats and sees my husband.. the girls I work with are more like Family super sweet and very respectful of our patients.. We take pride in our office as well..

Nour Alani

I saw the nurse practitioner, I had pain in my ears, she told me theres only fluids and no need for antibiotics, at night the pain got worse went to carenow and they told me I have ear infection. She dont know anything . The staff messed up my name, they checked me in for different person, the nurse who checked me felt like this is the first time she deals with patient.

Melissa and Michael Petruso

Stay far, far away from this place. By far the worst treatment Ive ever received from a Doctor. I wont elaborate, but I will say that Im extremely rarely moved enough to leave a bad review. It was almost two years ago and Im just now getting around to this.

JoshMcGrath98

They were great for my with my testoterone and throid issues. Plus the new practitioner is super cool and hot!!

Jaie Barnett

Stay away, the doctors never in youll only see assistants.