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Bass Jr, Dr. Robert G

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1202 E Sonterra Blvd, San Antonio, TX 78258, USA


Category: Internist
Address: 1202 E Sonterra Blvd, San Antonio, TX 78258, USA
Phone: +1 210-404-2650
Rating: 2.7

Location




Photos 2

Reviews 7

A

A Private User

Had a migraine for 15 days straight with dialated pupil. I had never had a migraine nor a dialated pupil like this before. Called for an appointment and they told me it would be two weeks before I could even see the nurse practictioner. I was surprised in the delay, but I was a current patient with no other doctor in town, so I agreed. Two days before appointment the office called to cancel and reschedule my appt for the next week again with the nurse practictioner. I asked them to concur with the Doctor or should I go to the emergency room. The staff spoke with Doctor, and he referred me to the emergency room. Now, shouldnt there have been a more escalated response during the initial call. It ended up I was diagnosed with cluster headaches with optic migraines. Changed doctors to get a neurologic referal


PE

Percy Kimbrough

I called Dr Basss office on July 14, 2015 (1 week ago today) requesting my prescription be refilled. Since, I have not received the prescription, I call the provider Silver Script to find non had been provided to Silver Script. I then called Dr Basss office to be told that they had not made the contact, citing that I could do it directly myself. However, they did not advise me of this until I call today (July 21, 2015). I only have medications left for 4 days. This to be very poor customer service by Dr Basss office staff.


NA

Nancy M

Not a doctor I woud recommend. Doc had me take in - office tests I strongly believed were not needed and did not help with my disgnosis. He said he was sending to physical therapy to strengthen my back; but instead he sent me to a Chiropractor (ugh !!) instead. To top the cake off he gave me a blood to see if I was abusing drugs even though all were prescribed by well respected physicians. However a good friend of mine thinks he is the best, and Dr. Bass has been her husbands and her for many years.


FR

Francisco Gomez

This place is a joke. When Dr Bass was there it was ok, but there is someone else there now and the office has gone downhill. As a matter of fact I just called twice trying to make an appointment and TWICE the person answering the phone picked it up and hung up. The billing is also a mess. Stay away from this place at all costs!


DA

Damian Wagner

I see a lot of poor reviews not sure why. Office staff is friendly and not "stuffy" like most. They keep it simple and fun. I think a lot of people on TX are too uptight which makes it difficult for true unbiased reviews. Clean office and nice staff


A

A Private User

Dr. Bass is awesome. Very friendly, as is his nursing staff, I end up chatting with them every time I go in. Definitely made me feel comfortable with his diagnosis.


A

A Private User

Office staff is rude. You are not treated like a human being there...just a number.



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