New Era Eyecare

Reviews 9

MJ

MJ W

I went to New Era Eyecare with a groupon for an eye exam and prescription glasses. At first, I was hesitant to buy the groupon because it was only $39 and offered a $305 value, which I thought was too good to be true, but I was really happy with my decision after going there today. New Era Eyecare provides quality eye health care with top of the line equipment. I have really bad vision and sensitive eyes so generally it costs me an arm and a leg to get prescription glasses, but with groupon I bought I was able to get an exam and buy a really nice pair of glasses at a very reasonable price with no insurance (on a students budget). The entire staff is very accommodating and made my experience really enjoyable. The optometrist seems to be intent on getting your prescription right, which I found very comforting. I got a breakdown of all the features of my new glasses and the expenses. The selection of glasses was just right for me. Overall, I was very satisfied with my experience and purchase. I would recommend New Era Eyecare to anyone. The groupon is a real life saver if you horrible eyesight (like myself) and very convenient for anyone looking to buy a new pair of glasses. New Era Eyecare is proof that sometimes you get more than you pay for.

---

MA

Mary Frommling

I was in a few months ago to have an eye exam done for eye glasses. I put down a 50% deposit and was told that I would be given a call within 2 weeks once they arrived. I never received a call so I reached out a month later (3 days before my move to Texas) and was told that they had arrived. When I went in to pick them up the next day, the glasses were not the right prescription. My vision was very blurred when I put them on. The manager was not in so I was told I would be given a call back. The next day I got a call from the manager saying that they were the right prescription and that I just needed to get used to wearing eye glasses. I have had eye glasses and have never had an issue with blurred vision. I was told that I could come in for another exam but at that point, I was already driving down to Texas.I finally got in contact with the manager who again told me that the prescription was correct. They were absolutely not correct. As a resolution she only plans to refund me $105 because of a 30% restocking fee. A restocking fee should not be charged if the issue was the fault of the business. I will never go back and have contacted other sources to receive my full deposit back.

---

MO

Mohamed Ibrahim

I went into New Era Eyecare in Arlington without insurance and not only got a good deal but phenomenal customer service. I got my eye exam and contact lens exam for only $99 and not only that they gave me a 3 month supply of biofinity contacts for FREE. And most locations or websites give you a small discount when you get a 1 year supply but they offer a way BETTER deal by replenishing any pair of contacts of that might of been lost or damaged through out the year and they also give you 2 boxes of contact solution every month. I also needed glasses at night when I dont wear my contacts so they offered me 20% off glasses as well. Overall, great staff and everyone was very knowledgeable. They have free parking for patients and I DID NOT have to wait for my scheduled appointment. Will definitely recommend this play to others.

---

SA

Samad Khan

This place is awesome! I stepped foot in to the store and was greeted by a super friendly staff! I told the manager Sulaiman, who was helping that I was in the market for a new pair of glasses. He showed me different brands and took the time to recommend and try a bunch of different styles. At the same time he was not being pushy at all and took his time helping me. I needed an eye exam because it had been a while, and lo and behold my prescription had changed! Dr. Adair did a series of test and went more into detail than any other eye doctor I have got an eye exam from. The people here are absolutely fantastic and the prices are the best around town. I walked out purchasing a pair of glasses and an awesome pair of Ray-Ban prescription sunglasses! I will refer all my friends, family and clients here.

---

KA

Katie Grant

My first visit was a great experience. Really friendly, knowledgeable and helpful staff. I didnt see Dr. Adair, but the doctor I saw was extremely thorough, upbeat and clearly passionate about her job. The staff worked to get me the best deals possible for the eye exam, glasses and contacts. Highly recommend for anyone looking for a new eye doctor!

---

CA

Carlin Anderson

New Era was a breath of fresh air after going to LensCrafters at Ballston for several years. The best part? Plenty of staff to handle the customers, so no standing around and waiting to be helped! Great selection, thorough eye exam, and prices equivalent to what you would see elsewhere.

---

MR

Mr. Firestone

Im in love with this place. They really took care of me. The staff is SO friendly and helpful. They even took the time to find me new model frames that hadnt even been unpacked for display yet. They even gave me special (multi-purple LOL) lens coatings.

---

YE

Yeison Agudelo

Horrible service and the person who is at the office is so rude! I asked to speak to a manager and I my phone call was cut off

---

MI

Michael Farnum

Professional

---

---