Chesapeake Psychological Associates

640 Independence Pkwy, Chesapeake, VA 23320, USA

Category:	Psychologist
Address:	640 Independence Pkwy, Chesapeake, VA 23320, USA
Phone:	+1 757-420-0530
Site:	chespsych.com
Rating:	2.4

Location

Photos 1

Reviews 10

Amanda James

I returned as a former patient as my anxiety and panic attacks began to control my life again. I was very impressed that I was able to get an appointment within 2 weeks. My former physician was no longer there, so I was set up with another one. This time around, I was not happy with my experience. There was no medical history questionnaire, and the physician was very condescending. She didnt seem to understand that my recent panic attacks didnt have a trigger, and continued to change subjects when I didnt respond the way she wanted to. She didnt take the full hour with me, and instead wrote me scripts and sent me out after 30 minutes. Needless to say, all she did was place a bandaid instead of trying to figure out a solution. She was more concerned with why I was denied coverage through Medicare, and how theres completely no way I can afford treatment out of pocket. Oh, and if I want to see someone else, its another $150 and I have to be seen as a new patient again. I wont be returning.

Kristen Redmond

If your time is important to you, DO NOT GO HERE. My first appointment with them they took me almost back 30 minutes LATE, and I was in tears because my anxiety was so bad at that point. The second time I went was to see one of the doctors for medicine and when I got there for my SCHEDULED appointment the front desk lady said I didnt have an appointment because THEY forgot to put in the computer, however it was in my file and I could reschedule. I had another appointment that night with a therapist who once again took me back 30 minutes late. My final breaking straw was being told my next medicine appointment would only take 15 minutes, so i scheduled it for my lunch break at work. I got there on time for my 1:45 appointment and come 2:15 I still had not been called back. I got a refund and left. Never going back here again!!

Rachel Bass

My husband visited this practice 3 times, I was with him for 2 another family member was with him for the 3rd time. The rating of 2 stars is only because they seemed to be able to get him in as a new patient in a reasonable amount of time which can be hard. The other google reviews proved to be true about the receptionist, not friendly, not approachable, overall poor people skills. As for the services provided by who we saw for treatment, we felt rushed, and that unwanted medication was being pushed. We felt as though the prescriber was not listening/or believing us and felt a talked down to. I cannot speak for all of the providers at this office as we only saw one. That was enough, we are very happy with the treatment we are receiving elsewhere now. I can only say to research and make the best decision for you.

Teresa Fontaine

I have been visiting this practice for over 8 years and would not leave my doctor unless forced to. I referred two people to her years ago and they both still see her, also. I am pretty sure I know the receptionist of whom people are speaking. However, I have never had a negative experience with her, she seems fine. I just accept who she presents herself to be, like I do with everyone. Im not there to see her, Im there to see my doc (my doc that I love, in case I didnt mention that). I have had a couple instances where my appointment was delayed, but that happens at every doctors office, doesnt it? Its totally maddening, but it happens. Maybe Im too laid back; maybe my meds work better than yours. (*shrug*)

Chelsea Hinson

The staff and providers here are great. Ive never encountered the rude receptionist others have mentioned. I was very skeptical about seeing a mental health professional but both the psychiatrist and therapist I saw (Laura and Sandra) were both very attentive and caring. I would (and have) recommend them to any of my friends/family. I gave 4 stars because I think they could be a little better answering the phone. When I scheduled my appointment the lady put me back and forth on hold like 8 times trying to figure out my insurance (optima and anthem). But at least you can get to a real person and they have always returned my messages.

Kyle Teague

Do not go to this practice, my wife has bi-polar and was seeking help for several months. The receptionist laughed in my wifes face as she asked them to please schedule an appointment so she could get help as she was getting close to the time where her prescription was running low. Even the doctor was very condescending and was not welcoming to my wifes three kids. Awful service, we will be moving to a better psychologist. Its funny that a practice that specializes in mental health would treat people this way, absolutely unprofessional.

Lauren Hope

TERRIBLE PRACTICE! THE RECEPTIONIST is the meanest woman Ive ever met at a practice. I came in there on the brink of a panic attack cause my family had threatened me. I was so frazzled I came to the wrong location. The reception rolled her eyes at me and said it wasnt her problem. I broke down in tears. I was hyperventilating and she DID NOTHING TO HELP NOTHING! This woman is obviously not a mental health professional. A therapist had to calm me down i was so shaken. I ran into this woman in public and I ran. She is SO MEAN! BE CAREFUL.

Niki Buchanan

The psychologist that I have met at this practice is very kind. However, the receptionist has been very rude every time Ive talked to her. Sadly, because she is the first person people come in contact with, they may choose to go elsewhere before giving them a chance.

karen everett

The only problem that I have had is in the 3 times that I have been there, and twice on the phone is the receptionist is not very welcoming. I will give it one more try before I give my complaint to the doctor.

greg morog

This is a business. I felt they wanted to get you in and out. I didnt feel truly heard or cared for.