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Happy Smiles Dentistry

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10101 Brook Rd #804a, Glen Allen, VA 23059, USA


Category: Dental Clinic
Address: 10101 Brook Rd #804a, Glen Allen, VA 23059, USA
Phone: +1 804-266-2400
Site: happysmilesrva.net
Rating: 2
Working: 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM Closed

Location




Photos 4

Reviews 5

K

K J

I wouldnt even give this place 1 star if I didnt have to. Awful doesnt even begin to describe our experience. The bedside manner of the dentist was shocking to say the least and she certainly doesnt need to be working with children. My young child needed an extraction and he was screaming from pain and they wanted help holding him down. I was questioning whether or not he was numbed enough and was told he had extra. The dentists exact words were "we will try one more time and then you will be dismissed if he doesnt cooperate, and you will have to take him somewhere else to have him sedated". Yes, DISMISSED is the word she used. So, we left with an extremely traumatized child with his tooth halfway pulled out. I contacted another dentist the following morning for an emergency visit, as it was almost 7 pm when we left Happy Smiles the previous day. Let me just tell you what a different experience we had with this new dentist who was not only amazing with kids, but my child did NOT have to be sedated. The dentist at " Happy" Smiles allowed her frustration with my child to get the best of her, and that in itself was a huge part of the problem. My other child had work done there a few weeks back, only to have to go back on this same visit that was traumatizing, bc of pain coming from the tooth they worked on. Well, imagine this, they werent exactly sure what needed to be done so she was referred elsewhere. People, do not, I repeat, DO NOT go here, or you will be going elsewhere shortly after to have what they did, fixed. And most importantly, do not bring your children here or they will be traumatized and fearful of the dentist. The one positive thing I can say is about the dental assistant. It was a light skinned African American male, who was very patient and understanding. He was great with my younger child and had a very professional bedside manner, and even went an extra step than the dentist. They both (unknowingly) gave me the same referral for a place that would sedate; the dentist gave it to me blank with just the other companys info, while the assistant took the time to fill it out with what tooth it was needing the work and a few other pertinent info. These things may seem small or insignificant, but all of those small things add up and make a difference. I hope he gets out of "Happy" Smiles (should really be called "Sad Frowns") and into a more legit dental office where he can continue to grow his career. HE would be great in a pediatric setting.


SL

Slick Gaming

Poor poor experience Indian dentist doesnt know what she is doing if you get work done you will have to go somewhere else to get it fixed they dont do root canals​,they dont sedate what dentist dont do root canals


DA

Day Harris

Ive had bad experiences with dentist offices but I LOVEEEE this one! The entire staff is friendly & professional!


RO

Rosylan Brown

Friendly staff and clean environment. Very short wait time. Will definitely be going back


MA

mays mahboba

Poor experience dont respect patients appointments . .Never trust their honesty anymore



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