Sentara Leigh Hospital

Reviews 5

RO

Roxane Mitchell

Worst emergency room services! With two kids and 3 pregnancy I have had my shares of emergency rooms. Lat night was the worst experience. I went in at 11pm with my 15 month old daughter who was vomiting and had 104.5F fever. There were 2 people waiting so I was sure it would be a quick one. I got registered right away and her vitals was taken. Although I told her she wasnt keeping any medicine down the triage nurse gave her some motrin anyway then sat me in the waiting room. Of course she threw everything up on me. I waited for one hour along with the other sick people (plenty time to breath in those germs). Being 5 months pregnant I really needed to use the bathroom.. I had to ask 3 different people behind the counter to hold my baby so i could use the bathroom.. After an other 30 minutes I got up and asked if I should go somewhere else as I had never been waiting so long in a waiting room before being taken to a room with a bed to lie my baby down. They said I would be taken shortly which I did 15min later. But I stayed in that room with bright light and loud TV only to be seen by a nurse who took my baby;s temperature and wouldnt look at my babys ear as apparently the Dr was going to do that soon. After waiting another hour and a half I just took my bag and left. Went to CVS got pedialyte and Tylenol for infant and put myself and my baby to bed to be seen by our pediatrician the day after. When I checked out and the nurse asked if I was seen, I told her no and she just said sorry.. not even getting up to check what was taking so long... NEVER go there for an emergency, thankfully my daughter wasnt in a big danger although that high of temp can cause brain damages but i cant imagine how I would have felt if something was very very wrong and no one cared.. They sure took my insurance info fast though..

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CO

corey lefebvre

The staff at Sentara Leigh made my birth experience with my twins, which should have been the happiest time of my life, such a complete misery. First, if you have the option of scheduling delivery, I do not recommend scheduling it to take place over the weekend; the weekend staff is very inferior to the staff used during the week. The nurses were mostly absent, which was fine with me, but I did want my pain medication, and they couldnt even manage to handle that even though I practically begged them to do their jobs. And some were even incredibly rude when they were around. But to back up to the actual birth, I really regret having a C-section although my doctor did recommend it for my high risk pregnancy. Why cant they let you see your baby until after he/she is cleaned up and swaddled in blankets? Thats all I wanted, and made that wish known up front. At the very least, they could put their clean-up station within your eyesight, but instead it is blocked by a big blue curtain. I would have liked to have actually held my babies, even if just for a minute, but it was a really long time after Igave birth before they would bring them to me. This hospital not only turned me off of giving birth here again, but made me wonder if I were to give birth again if I would want to even be in a hospital at all, especially at a price tag over $5k per day. Needless to say, I recommend going elsewhere for labor and delivery.

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MA

Martina Finley

I had my mammogram scheduled for 10:15 am on Feb. 19th. When I finally found the right building (and I had asked beforehand which building to go to) it was 10:20 am. It was so chaotic at the front desk with three or four women trying to juggle while filling out their forms. After the receptionist looks at it, she gives you three more forms to fill out all basically containing the same information. Again, there was no room in the little waiting room to accomplish this. When you do get to sit down, there is no tv, no magazines, and no reception for your cell phone to distract you while you wait. (I felt really bad for the two men who apparently had been waiting there a long time for their wives.) It wasnt too long before I was escorted to the back, put on my examination gown and sat down---for over 45 minutes! The tv was set to the 700 Club (only about half the room could see it) and the magazines were old and dog-eared. A sign on the table had instructions stating that if you are there for over 15 minutes, you should go to the receptionist. YEAH, RIGHT! Do YOU want to walk around in the reception area in an exam gown??? The woman who did my mammogram was excellent. The women working there were all great. But the process is ridiculous! Hey Sentara--please show some respect for your customers. Our time is valuable too.

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KY

Kyanna Kitt

Dont expect for your issues to be handled by these obviously incompetent people. I went in for a liver biopsy and came out with a very obviously swollen arm are and pain. My arm left arm is literally twice as big as my right arm. The nurse who removed the IV claimed the swelling would go down-- that was over 6 hours and 45 minutes ago. I called to speak with a nurse and it seemed like everyone in uniform played hot potato with phone. When I finally reached someone she advised me to put a "hot washcloth on it until it turns cold" and continue to take my medication as usual. Issue number one, if an IV was infiltrated what is a hot cloth going to do for the patient? So now I have saline and the medication that was supposed to "relax" me stuffing my arm like a bratwurst sausage and sitting on top of my muscles and tissues. Said nurse also went back on what she said and claimed that I may be having an allergic reaction because remember a hot wash rag can cure your allergies. This place really is ridiculous. Youll leave with more issues than you came with the fact that NO ONE even addresses these negative reviews is enough to show you that the people running the once great Sentara Leigh proves it all. Dont waste your time here if you have a choice. Youll regret it.

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GR

Grace tomeo

Im from Southern California and had to come here while here. let me tell you... This place is wayyyyyy better than any hospital where Im from. I keep hearing people complaining that they had to wait "3 hours" to be seen or had to sit in a room for a couple hours etc. where Im from ERs are so packed that people wait 12+ hours to even get and ER bed, then its an average of another 16-24 hours to even get an open bed if you are admitted. The rooms at these hospitals tend to have 2-3 beds per SMALL room and when I hit the call light, it takes an average of 2 hours to be answered. Here, most of the staff responds in a timely manner to call lights. There are a few bad apples (there are everywhere) but for the most part they are very compassionate and good at their jobs. We had an issue with a certain doc (Ill be kind and not write his name) and had to switch docs but the nursing staff and management were on our side and helped 110% to get us what we need. The facility is clean and remodeled. The single-patient rooms with the bed for a family member are a blessing. I would definitely recommend this hospital.

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