Church Hill Animal Hospital

Reviews 12

DA

Dacia Foster

I wrote a much longer review that I accidentally deleted! -=-=- Abbreviated version. -=-=- -=-=- Pros -=-=- Nobody swore at me or was directly rude! Also, I didnt have enough money in my bank account and told them I would have to return with payment. They didnt make a big deal about it. I appreciate that. -=-=-Cons-=-=- I went for my first checkup with my pup. I was not greeted upon approaching the front desk. The appointment took 1.5 hours instead of the 30 - 45 minutes promised. I was not given any kind of explanation for the extended wait. I do not feel like the Vet gave me much of a chance to speak or listened to what I had to say. I still dont know her name as she did not introduce herself. While I was in mid-sentence she left the room saying "Ill be right back" however did not return. I did not feel as if I was given an option to buy my medication elsewhere. I kept asking if I could buy elsewhere and was told that they may be from "disreputable suppliers". I told them I could check out their reputation but they kept handing me the medications and did not seem to listen to anything I was saying. -=-=-Conclusion-=-= Im going to see about finding another Vet that can hopefully be a little more courteous and maybe have less of a markup on their medications. I dont think my expectations are unreasonable. I do not recommend this vet. I really did hate it but I want to give them some credit for not blatantly being rude at any point.

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KA

Karan S

Well my dog was having an issue with this legs and I had taken him to one fo those Banfield Hospitals at PetMarts of Midlothian. Yea they are total rubbish (gave me a diagnostic estimate $175) and this place I had the doctor Mrs. Jack and she was absolutely wonderful. She knew exactly what was wrong with him (well most likely) and she recommended a direct course of treatment for him and she alos answered all my silly questions :) The staff is also very friendly and accommodating since I have a very load and vocal dog. Definitely recommend this place and it is also considerably cheap or you may say affordable. They also will price match the lowest cost for neuter and spay for animals!!!

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BI

Bishop S. JaNine Hyman

Took my dog to another popular vet when he suddenly took ill because Churchill Vet could not accommodate me immediately. That Vet charged me nearly 500.00 for a non-conclusive diagnosis, and kept recommending more and more test to tell me what I already knew. Took took by dog to Dr. Jack who gave one test, and made a definitive diagnosis, and was very comforting when I had to make a decision to euthanize the dog due to his terminal condition. Dr. Jack has good mileage on her and knows good old fashioned solid, veterinary medicine, unlike many young vets today. She saw me and my dog through a few crises over these past 8 years.

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A

A Private User

Bar none the best practices I have ever been to, and Ive been to plenty of vets having moved so many times. Most of the reviews are solely of Dr. Jack, and while she is amazing, so are the other veterinarians at their practice. Im a broke college student and they offer great prices. I take both my Rottweilers there and theyre very well taken care of and loved. A lot of the vets that I have taken my Rotties to treat them as if they are viscious without even meeting the dogs so its quite a relief that at Church Hill, they absolutely LOVE my two babies. The staff is all very nice and helpful and the clinic is really cute and chic.

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BA

Bailey Bodine

Recently moved and our new house had fleas. I called late at night to leave a message, hoping someone would return my call in a few days. The next morning they had called back and recommended Comfortis for our 2 cats, and let me pick it up that day without having to take my cats in for an exam (and it was reasonably priced, comparable to online prices) . 24 hours after we found the fleas, the cats are clean and flea-free. Cannot recommend them enough, they really care about the well-being of your pets and the owners peace of mind.

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CU

Curt Pavone

I have dealt with this clinic three times now for my cats. One was a euthanasia and the other two were for leg injuries. I have seen 3 different doctors and they are all super. They work with you and do not insist upon tests that may not be necessary for your pet. I am reminded of my first vet who was a common sense rural vet. I never feel uncomfortable asking questions about treatment and cost, which as we all know, can be daunting. And I will never go elsewhere to have my pet put to sleep.

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LA

lauren leggett

I give 5 stars to the actual veterinary care received here and I continue to go back despite the staffing issues and the amount of time that Im often waiting for basic checkups and other similar routine visits. Ive been taking my pets here for ten years and am always happy that the prices are reasonable and everybody genuinely cares about the welfare of my animals. My reduction in star rating is for the aforementioned issues of short staffing and long wait times for scheduled appointments.

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A

A Private User

I adopted my large cat last year from the SPCA and took her to get a check up here at Church Hill Animal Hospital. As a new pet owner, I had many questions. They guided me through the process of traveling with my pet and proper nutrition for her size. I appreciated that they were flexible with my schedule and also accommodated those who had serious emergencies. It has been an amazing, caring, and friendly experience and I would recommend any pet owner to try them out.

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CA

Carmen

This was my first time here. The employees were absolutely wonderful and kind. I brought in a stray that went completely paralyzed and could only move her head. I was devastated and was hesitant to bring her to a hospital because of how much it would cost. They were understanding and did euthanasia for free. They also offered to neuter the neighborhood stray cats that are all over here. I would honestly recommend them and I plan on coming here more often.

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CL

clare t

would def recommend (and do) this veterinary facility - everyone who works here is compassionate, educated, thorough, dedicated and did i say compassionate! Dr Jack and her staff has helped me & my furry friends thru some tuff times. their main focus is helping my family member get better and/or maintain that quality of life. Though Church Hill Animal Hospital is not close to where i live, it is def worth the drive.

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JA

Jacob Coots

We moved to Richmond a little over 4 years ago. A little over 3 years ago we got two little rambunctious kittens named and named them Atlas and Hermes. We have been going the the Church Hill Animal Hospital ever since. The staff are always kind and helpful. Prices are reasonable. The veterinarians are top notch and they follow up very promptly. If youre in Church Hill or Union Hill I highly recommend them.

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SM

smithaj7

My wife made an appoimtment a week prior to the set date. She got to the animal hospital at 11:15 for the 11:30 appointment. Didnt get seen and left at noon. Two people walked in without appointments and were seen while she waited. So now we have to find a new vet and rebook all appointments previously set and take another half work day. We tried to support our local business and are left very disappointed.

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