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Category: | Doctor |
Address: | 1300 W Broad St, Richmond, VA 23298, USA |
Phone: | +1 804-828-8828 |
Site: | students.vcu.edu |
Rating: | 3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 10AM–5PM Closed Closed |
SA
Sanaz Ghodsi
Most unorganized facility at VCU. I have never experienced such a lack of organization, communication, or customer service and when dealing with someones health and medical treatment, these inadequacies are dangerous. Do not rely on them & only use them as a last result for when going to a family doctor is not possible. The doctors and nurses are great, but the people in charge of running the facility and the people at the front desk I have experienced so have been very inadequate and will put no effort in fixing problems they have caused. I will definitely not be using this facility even for the simplest of medical necessities and instead I will rather travel 2 hours away and pay more money just to not risk another possibility of having an experience like this. I am very disappointed that student health is factored into the per semester bill after experiencing their lack of effort into such key areas.
CA
Cassidy Hamilton
Dont come here unless youre willing to wait over two hours in the waiting room because your doctor "forgot about you". That is, if youre even lucky enough to GET an appointment, since basically every time Ive tried to schedule one theyve been booked for the next entire week. I just called for a same-day appointment because I have strep throat and I was told that same-day appointments are only for "urgent illnesses". The only reason that I come here is because its my only option since its free for VCU students. If you have literally any other option, do not come here.
ME
Megan Harrington
Not helpful whatsoever, I was in there for less than 20 minutes. The nurse practitioner told me to just continue with otc meds & let it run its course for 10-14 days. Two weeks seems like way too long to be sick. Im very unsatisfied with how this visit went & I do not plan on coming here in the future.
CA
Carl Cooper
Seriously one of the most disorganized places at VCU. Make sure you schedule an appointment 1-2 hours before you have to do anything important because thats how long youll have to wait just to see a doctor and thats WITH AN APPOINTMENT. What a joke.
KR
Kraj Nelson
Appointment setup was easy, people are personable, service is excellent, very quick response.
JS
JSuave Francois
Great Service & Good People
IN
India Puryear
Great! Fast! Efficient!