Roanoke Animal Hospital
| Category: | Animal Hospital |
| Address: | 2814 Franklin Rd SW, Roanoke, VA 24014, USA |
| Phone: | +1 540-343-8021 |
| Site: | roanokeanimalhospitalva.com |
| Rating: | 4.7 |
| Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–1PM Closed |
Location
Photos 1
Reviews 15
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A Private User
On February 16,2009 we took our 7 year old Great Dane to Dr.Brown. He is normally agressive towards both humans and other animals, which is very out of character for Great Danes. He was having trouble with his back leg and could hardly get up without our help. He was also in a lot of pain. When we arrived we were able to take him into the exam room through a door on the side so that he would not have to see a lot of people or other animals.The entire staff was very helpful and friendly. It is very apparent that they are truly concerned about you and your pet. He warmed right up to Dr. Brown and was not agressive with her at all! After the exam and xrays, she recommended that we try medication. She was very informative about his condition and even came out and helped us lift him into our vehicle. The day after the appointment we received a phone call from Dr. Brown to see how he was doing. He has improved dramatically in only 6 days! Today he is outside running around the yard like he did when he was a puppy! We will never take him anywhere else. THEY ARE AWSOME!! Sheri & Bobby Reed
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Jude Prashaw
Roanoke Animal Hospital has taken care of all of my dogs. The vets I have gone to have all been good. I recommend them . My only issue at present is that I cannot buy heart worm medication through them without having a complete examination of my dog. My dog is healthy, is up to date on all of her shots but it has been over a year since she was last seen. Their policy is that they cannot dispense medication if they havent seen an animal in over a year. They would not even do a stool sample (my dog has been on heart worm, I just needed to buy more, which I will do online). I do not believe that I need to incur the expense of an exam to update my supply of heart worm. While I do not support this policy I would still recommend their service.
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Tim Robinson
I cannot say enough about the care and compassion we recently received from mark finkler during the catastrophic illness we faced with our beloved dog bubba. Mark took the time out of his busy day to examine our dog and give us the information we could not get from another vet. Although the news was devastating - at least we had the truth and knew what we could expect in the near future. Sadly our dogs health declined so rapidly in the following days that we were forced to have mr finkler humanely end his suffering. Thank you mark and the staff at roanoke animal hospital, the care and professionalism was second to none and this helped us greatly in dealing with the terrible loss of our much loved dog. Tim Robinson and family
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A Private User
I love the doctors. The front desk seems to be all over the place, Keystone Cops come to mind. There appears to be very limited communication between the clerks at the desk and most of them are rude and one is even militant and rude. I really wish customer service was one of their priorities and I wish they would be up to date with technology. A website and email would be very helpful. An email mailing keeping clients updated on changes in the clinic, particularly staff changes. Nothing like an unpleasant surprise when you are trying to make appts. only to find out you can no longer see your vet!
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Wilma Korb
I have taken my fur babies to Dr. Finkler since 1992! Ferrets, dogs, cats.....he has cared for them all! He is an amazing vet! Now my dog also sees Dr. Quatmann, who is marvelous! (My dog, Sally, is high maintenance so she now has a pair of vets!) The entire staff is great! The front office staff goes out of their way to help! The technicians and vets are all terrific! I cant imagine a more caring, helpful, friendly, qualified group of professionals to have caring for my pets! I will never go anywhere else!
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A Private User
For over 40 years, Roanoke Animal Hospital has been there for our "children". ALWAYS..... Im not sure why some of these customers have a problem with the front desk ... I have to wonder who these people are, since after all the times Ive been there I have never seen any one being "rude and one is even militant and rude". The vets are AWESOME!!!!!!!!!!!!!!!!!!! .............. Ray Williams
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Rich Johnson
Mark Finkler has been an amazing and compassionate doctor to our yellow lab, Angel. At the end of her long life she was treated as a long time friend by the whole staff. We received a condolence card after she passed. These people are the very best. People could hope to be treated this well. Thank you Mark and staff.
JA
Janet Mccants
The staff is pleasant enough I have taken my cat here about 3 times. The location is fine but limited parking, and for some reason I dislike the smell.
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Patty T
We have experienced wonderful care for our cats and dogs from the Veternarians and entire staff at Roanoke animal hospital. I highly recommend them!
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Dillie Dally
Best place to bring your furry family. The vets are amazing, very courteous and is there for you and your fur baby no matter what.
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A Private User
All the vets are amazing...but I have to give special love to Drs. Finkler and Brown. So patient and helpful with EVERY question!
CH
Cheryl Cunningham
Very caring people. They love the animals as if they were their own. They dont act as if the animals are dollar signs.
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A Private User
Staff is wonderful. Weve come here 30 years,all our animals adore them.They give fantastic care here.
MA
Matthew Walker
We love all the vets here. They are honest and helpful, and the facilities are clean.
JU
julie roach
The best staff! They truly care about your fur babies!