Chun Kelly MD

Reviews 3

LA

Laura Hilsendager

I would not recommend this psychiatrist. First of all, when I initially began my treatment with her and asked whether or not I needed a referral for my insurance with Tricare (Ive worked in Pediatric Orthopedic clinics as well as NICUs -- I know about referrals, and generally referrals are required with most HMOs), she informed me I could self-refer initially for a certain number of visits per week (which I double-checked with my insurance), but that if she felt more visits were needed, she could take care of any referrals needed. Well, I have since ended up with an almost $400 bill because her office never took care of the referrals and Tricare is now saying she is not an in-network provider (which, incidentally, she is still insisting she is; she very well might be, but when I asked for some form of proof that I or they could send to Tricare of this, her office manager just told me that Tricare had paid for other patients, so that should be proof enough -- Im sorry, but if you know anything about insurance companies, that is not proof enough). Our phone call ended accidentally somehow, and while the office manager was pleasant enough, I never received a call back, and honestly, it wasnt worth arguing over. Look its not my job to make sure a Dr. is an an in-network provider with Tricare when they tell me they are, and I dont feel I should have to pay for that error on their part; then they shouldnt be telling people that or the only thing they should be telling people is that the patient needs to check with their insurance -- that is all Dr. Chun should have told me; I could easily have obtained a referral from my primary care physician for my appointments, but ... I trusted her word instead (and yes, Im kicking myself now for doing that). Anyway, aside from that, Dr. Chun had me on Wellbutrin --she did not testing on me to see if it would work. I have since been going to another psychiatrist who sent me for genetic testing and from that we found that Wellbutrin does nothing for me; actually, my body cant process it at all. My current psychiatrist put me on Deplin (which is a special form of folate -- no chemicals), and that has helped me tremendously. Also, during one appointment, when Dr. Chun asked me how the Wellbutrin had been working for me, and I had forgotten to take it for a couple of weeks -- and no, I didnt always forget ... I actually tried really hard to take it on time, but I had had a lot of emotional turmoil that period and had just forgotten to take it consistently, but throughout my visits with her, the majority of the time I took it consistently ... she got angry with me and told me she wasnt going to prescribe it if I wasnt going to take it. Look, I understand getting frustrated if a patient is not following Drs orders, but I wasnt doing it on purpose and there was no need to get angry at me -- I was dealing with enough already. I finally stopped going simply because I felt I shouldnt be afraid to tell my psychiatrist something ... that really bothered me -- I mean, its my fault and to my detriment if Im not doing what I should - it doesnt affect her at all, it only affects me, so I see no need to get angry with me. I understand the frustration when you feel you are trying to help someone, but honestly, that comes with the job of psychiatry; people have free will, and you cannot force them to change. Anyway, I would not recommend her to anyone. I was extremely frustrated and felt that, if nothing else, the office could have at least offered to take off the late charge that they charged me as I didnt even know I was being billed until about 7 months later. Then they just argued with me about things and acted like it was my responsibility to take care of their error; Im sorry, but I had to pay a consequence for every time I accidentally my Drs appointments (which was only a couple, but still -- I had to pay for that), and to tell a patient that you can take care of the referrals and then your office drops the ball ... I dont feel I should have to pay for that error.

A

A Private User

I had recently moved here after being newly prescribed some mood stabilizers after anti-depressants didnt seem to be working. When my body became accustom to this dose I needed to find a psych. asap. because something had to change. Well, she was the only one in the area still taking patients that took my insurance, but even with my "emergence" - and trust me, it was an emergence--- I had to wait 4 weeks to see her. For the initial history I ended up being a little late, because hey, after 4 weeks with no meds I was NOT functioning well at all -- but the kicker was in all my emotional distress the first thing she did was reprimand me for being LATE, exclaiming how busy she was. Then, after each visit she wasnt listening to my symptoms but rather just upping my meds. (I was actually telling her symptoms that I found out later mean it was too high of a dose aka lithium poisoning?) I also have CF so I take a lot of other meds, and I kept asking about interactions -- none of which I got a complete answer on (I had to ask my pulmonologist!) After upping me for months - I was a wreck. I was on a VERY VERY high dose of lithium and abilify (and I only weigh 100lbs ish). AFter making an emergency stop to her visit (as suggested by my therapist - who happens to be in the same complex) what happens? She reprimands me again for swinging by. I was literally on the edge of a psychotic break and this woman is telling me how I cannot just barge in here whenever I please, and I MUST CALL FIRST! (Um I had told the receptionist that if she couldnt see me it was OK but I really really really needed to be seen - which is why I was, the receptionist could SEE THAT I WAS NOT OKAY.) I just got up and left in a hysterical fit and she didnt even stop me! I ended up calling an emergency psy. hot line and they put me in touch with someone who could see me right away. I ended up having the wrong diagnosis and I didnt need any medication she had me on what so ever. So she REALLY wasnt listening to my symptoms at all. Overall, one of the worst medical experiences of my life.

A

A Private User

I wanted to write a review on Dr Chun to represent those of her patients who have a positive relationship with her and her office. But I find it difficult to write an objective review since I believe not all doctors are a good fit for all patients. You have to find one that suits your needs and provides the care you desire. That being said, I am very satisfied with my visits to Dr Chuns office. The office staff is very efficient, friendly and responsive. The office space itself is comfortable with a pleasant waiting area (could use more magazines although I have never had to wait too long) and very nice bathrooms (if that matters to you). Dr Chun is my first experience with a psychiatrist. She took a very thorough history - pages of notes - and on subsequent visits, she asks very thorough questions about how the medications she prescribed are working. I am the type of patient who desires doctors to be objective, knowledgeable and decisive. (In my opinion, Dr Chun lives up to these standards.) I do not care about a doctors bedside manner as long as they are good at what they do. Especially if they are prescribing behavior meds that can change my life. So perhaps Dr Chun is more on the to-the-point business side of things rather than touchy-feely. (I have a counselor for the touchy-feely stuff.) I believe our doctor-patient relationship is a good fit. (I must be sincere, since I drive an hour and a half to see her.) Thank you for your time and I hope this helps you.