Category: | Medical Clinic |
Address: | 290 Central Way, Kirkland, WA 98033, USA |
Phone: | +1 425-635-6470 |
Site: | overlakehospital.org |
Rating: | 2.9 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM Closed Closed |
AU
Autistic Ability
Yeah saw Dr. Christy Chan for over a year I liked her in the begining but she was brief and not always to the point. I am autistic and older have some complex needs but still a human being. After starting my autistic 16 yr. old daughter with her as well she was seen maybe 4-6 times and on our what would later be identified as our last visit, Dr. Chan just tells me she is no longer going to see us and gave me 1 last refill on my anxiety meds NOW NOBODY WILL REFILL and 3 refills on my daughters anxiety meds and walks out of the room with NOT ONE EXPLANATION of why. So its been VERY difficult finding another primary care for us both and being autistic and raising a child with the same disorder put waited stress on my health and NOT getting proper medical treatment or care or medications needed for my diabetes, anxiety and blood pressure sent my body on overload and finally getting a concerned physician 6mos. later to help me and see I was at a borderline for a heart attack or stroke being 53 and due to my blood sugars running over 200 for 6 months. The lack there of, of compassion, empathy and concern for ones health DID NOT COME FROM CHAN~!! Now all I can do is pray no damage to my internal organs was done and start with a new clinic that is concerned for there patients!! I am left to file a personal injury claim for her neglect of my health and just "dumping us" from her practice with NO EXPLANATION WHY. I kept calling her supervisor Candi Pate to find out why we were dumped after not getting Chan to respond & her best explanation was "I know Dr. Chan is picky with her practice and all I can say is I think she became overwhelmed." Very sad when there PERSONAL world is what they think about rather then patients~!!!!!!! Didnt even want to post 1 star but it wouldnt let me post this without. Frustrated & sad in Kirkland.
KA
Kasia
I have been a patient at Overlake for most my life. I loved my Doctors over the years. Especially Aloysius Yinig. When he left I went with one of the others at Kirkland. I was told immediately they would no longer prescribe the bipolar meds I had been taking successfully since 1989. Said I had to see a psychiatrist. (for legal reasons, they became more afraid of lawyers than desire to care for long time patients) So I made a appointment at Overlake Psychiatric outpatient clinic. I checked they took my insurance and was told yes. I had to wait 2 months for an appointment. The day before appointment they said," Oh we dont take your insurance" $75.00 no show or $425.00 to see doctor. With no guarantee they would prescribe that day. I was running out of meds in 3 weeks. panicky, terrified, called them all and my insurance company, crying. NO compassion from Overlake. 10 days after I sent an email to primary care, he tells me he can help one time. This was 10 days of panic and crying. And his staff knew this but I got no reply from him when I call, nor a return call from staff. When my mother was dying, she had several overnight visits at Overlake. After one, the next day there was blood pouring out of her ear all over her pillow. Rushed to ER all they said was "have you been poking something in your ear? NO NO They admitted her again and when a non English speaking man came in the night for vitals he went to put the hard thermometer in her ear, she flinched and grabbed his hand NO. I was there and we suddenly knew who put what in her ear and had jammed it in so hard it bled. I am not happy with Overlake anymore, lost trust in them.
LA
Lauren Elliot
If you are looking for family care, except a system that does not care about their patients wellbeing, comfort, or schedule. In an effort to provide scalability to their routines and revenue, all bedside manner and empathy for the patient is completely compromised.
JE
Jessica Hart
Dr. Yinug is the MOST amazing Dr. my husband and I have ever had. He takes time to talk to you and explain things...will spend as much time answering as many questions as you have. With him you are not just another $ you are a person with a problem.
KI
Kira Premack
Their testing service providers will bill you separately. Their business office hours are from 9AM until 3PM Monday through Friday ONLY. The service itself was fine.
JU
Juan Perales
Very thorough staff, checked up on everything for me when I went in for physical. Highly recommend this clinic over any UW medicine clinic
GA
Garin Fuhriman
Really great clinic, very new and clean. Everyone there is so nice!
BR
Brian Carroll
Dr. Christy Chan is the best.