Cascade Behavioral Health Hospital

Reviews 6

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Danny Kike

I went here looking for help BEFORE I ended up committing suicide. I was willing to do just about anything to get well. I first ended up on the pysch ward because the suicide ward didnt have a bed. It was absolute trash. The nurses who are supposed to check on you every fifteen minutes sat in the hall way chatting and drawing on the back of their papers. When you needed to talk to someone they just drugged you. I didnt need my anxiety meds, I needed to talk to get my mind off what I was thinking. The medication did not get my mind off it. After about four days I was transferred to the suicide ward. I spend a few days there. They didnt do daily room checks so I was able to keep things in my room for self harm. They didnt even say anything when they finally did a check and found it. The nurses on this ward payed more attention and were friendlier but that only matters if they are doing their job. While I was there someone tried to kill them self and almost succeed because the staff wasnt paying attention. I have a unusual allergy to bell peppers, which paprika is made from. It was in my chart and the kitchen knew of it. There was potato salad and bbq chicken for lunch (dinner?) and I had to send it back. I didnt trust that they check the food after sending me a dish with large chucks of bell peppers the day before. When the plate returned they had put a good 1/4 inch of paprika on the potato salad. That was one of the biggest screw you the kitchen could of done. The psychiatrist put me on a low dose of anti depressant then after giving it just five days sent me on my way. Im not any better than I was when I went in. They kicked me out before the medication could of even had time to work its way into my system. I wasnt even warned about my discharge date. The day of my discharge the social worker came in and told me she was getting my paper work ready. If there is anyway to stop your loved ones or yourself from going to this hospital, do so. This place isnt useful or safe.

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Lael Hastie

If you or a loved one needs psychiatric care DO NOT allow them to be taken to Cascade. There is almost NO treatment there and even then if you win the lottery and end up with one of the very few competent doctors, who you may see for 15 minutes a day (except on weekends). "Group" consists of playing Bingo or being forced to sit in a room with the other victims listening to bad 1980s music. I witnessed one patient on patient assault every day. On one of those occasions a fragile you man was chocked within an inch of his life and when staff finally intervened a fellow inmate has called 911 from the pay phone. The victim was totally ignored while the abuser was taken away and was told that his rights had been taken away and he was a ward of the hospital so no charges could be pressed. The next day the victim was told by his "treatment team" that he had "deteriorated" while at Cascade and was being sent to Western State Hospital. Of course he was getting worse; he was traumatized by a serious assault. I was traumatized. I witnessed to other assaults which resulted in bloody head wounds (one included loss of consciousness, bleeding, and vomiting); the staff disabled the phone so no one could call for help. One young girl was finally was taken to hospital after much pleading. This is a for-profit hospital and needs to be shut down immediately!

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Mo M

One word says it all. NIGHTMARE. Avoid this place if you need to detox because they treat you like youre insane. In fact, if you need some help, or a loved one needs help with substance abuse or mental issues, do yourself or them a favor and seek out help in a place which actually gives a damn about people and not just the almighty buck. There is absolutely no respect from the staff. If you "bother" them too much with a couple questions theyll withhold your medication. Theyre so busy having a party all night long I promise you, no sleep. The rudest and most incompetent people Ive ever come across. I was in this institution, which shouldnt be open for business, exactly 4 days. It was one of the worst experiences of my life. There wasnt a patient up there who wasnt shell-shocked. If that is how they treat mentally ill patients they should be ashamed of themselves as it was straight out of "Cuckoos Nest". Their food is pretty much terrible and I ate almost nothing the entire time I was there. I was worse for wear when I got sprung. I couldnt get online to check ratings before I went there, and wish I would have waited. Believe me when I say your money could be better spent elsewhere! I highly encourage you to seek out real care.

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Angela Lawson

I was hung up on while trying to leave a message for the staff caring for my daughter. The detainee had told me to call and give the staff a brief description of what the family had been witnessing with my daughter who is being detained for everyones safety and my greatest hope is that they can help her. I just wanted to at least leave a message. When I called back on main day the same person answered the phone and let me know she remembered our conversation distinctly and counseled me on how I should speak to people. I asked to speak to a supervisor and conveniently none were availabel and she did not offer to have any one return my call. When I told her I would need to make a complaint if I could not speak with someone besides her she told me to go ahead. when I find the right office to complain which is more difficult than it should be.....I will be letting them know you can not treat families in crisis like that. Its scary enough to have your loved one talk about killing you and burning the house down let alone finally get help and another brick wall....

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Lacy Smith

I was here for a week and only once after intake did a nurse actually ask me in depth about how I was feeling. You see a psychiatrist for 5 minutes on weekdays, just to find out they tell the same exact things to the other patients in "group therapy." Theres no personalized therapy. I told the weekend psychiatrist my meds didnt feel right in the hallway and she just walked away and asked the nurse to check my blood without taking more than 30 seconds to talk to me. I watched a nurse ask someone "How are you?" and when they answered "Bad. Im depressed." The nurse responded "Okay." and when asked if she had any advice or help for him she indicated she didnt know how, and walked away. The "groups" are minimally helpful and only half the groups on the schedule are actually conducted. Please, if youre researching a hospital because you are in crisis, go somewhere else. You will merely be babysat here and deprived of fresh air.

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Cindy Berlane

My friend was an inpatient at this place. She has no family around, and they took her phone away so she couldnt contact anyone. She was even listed as a missing person because no one knew where she was, she couldnt call anyone because she was not in a condition to know or remember anyones phone numbers, and no one could reach her because the hospital said that due to state laws they cant give out patients info or to even affirm that she was there. Thats complete BS because shes been at other psychiatric hospitals before and at those places they always transfer to the patient/nurse station and ask if she can/wants to take the call. Cascade wont do anything to help you as a patient, or your family member - if anything theyll make your condition worse! Stay away from this place!

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