Category: | Hospital |
Address: | 430 E Division St, Fond du Lac, WI 54935, USA |
Phone: | +1 920-929-2300 |
Site: | agnesian.com |
Rating: | 2.9 |
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Shannon Ott
My Experience with Dr. here have not been pleasent however... My husband went in to ER and was in Emergency Surgery by the time I got the call and got to Hospital (35min) and the Urologist Dr. On-Call was Dr. Johnson he was awesome! My husbands labs came back as he had a type of bacteria in his blood stream that was unknown to everyone else he had seen Dr. Johnson vowed to keep him until they figured it out and he was better. They grew culture out twice and tried every antibiotic known and available to them and still no results. Dr. Johnson ended up coming up with his own concoction formula of Antibiotics and in 2 days of him doing a Ct finding he had a tumor secreting bacteria into bloodstream concocting antibiotics and IV treating him he was finally not sick and was referred to and Endocrine Dr. and released!! My baby sister went in to have her baby and her BP was through the roof when nurse took it she got a new bp cuff it was so high she thought it was broke however new cuff still read 274/168 an my sister was at very extreme risk of stroke or seizuring so immediately The Room filled with a Great Team from OB dept. Lead By Dr. Shultz OBGYN I believe she is. She has been beyond awesome at her job explaining and taking all precautions to ensure the safety and health of Baby and My Sissy!! Her bedside manors are excellent however Dr. Meyer I wouldnt recommend to take care of my worst enemies pets... Shes very rude no bedside manors and had she actually looked at my sisters charts shed known the situation wasnt anyones fault it simply happened but immediately started scolding her for some stupid testing she didnt do during prenatal care due to the envasiveness of it and not having access to a location that did said testing! So if you have Dr. Meyer or Dr. Miller whom wants to take my overies out every pap I get when Im only 35 and have no children...and I guarentee Im not the only one hes tried coning a historectimy when it is completely unessasary....
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Steven Pelch
Worst experience of my life. This hospitals HCAHPS scores are lower than the average for the state, and I can definitely see why. Problem is, they do not see it and simply accept and condone poor service, poor customer service and poor quality. I recommend everyone check their scores and compare them to other hospitals that you have a choice to go to. Chose wisely. It was so bad, I filed a grievance with them, I filed a complaint with CMS and with the Joint Commission. Interestingly enough the complaint I filed with them was never answered completely, and they never once apologized for providing poor service. Here are just a few highlights: They would not let me see my son until I presented insurance information. I requested my son not be exposed to radiation from a CT, declined the test, and informed them their were alternatives since the patient was stable. They performed the CT anyway and then billed me. I had to correct the Emergency Room Physician on the blood count numbers. He must be dyslexic because he transposed the numbers and then based treatment off of the incorrect number. I requested a transfer, which was denied. Then five hours later, with no tests performed during that five hours, they transferred my son to a better hospital. I was not allowed to ride in the ambulance with my son, who has frightened and ill. What i do know is everyone has choices, and I would not let a single person at St. Agnes treat my dog. Absolutely poor customer service, physicians who refuse to listen to their patients, quality department who will not properly address any concerns, administration who does not hold anyone accountable to quality healthcare.... It goes on and on. Check their scores and ask yourself why every HCAHPS score is below average. You have choices - chose a facility that has high scores.
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Bradley Winkelman
Great experiences at St Agnes. I see a lot of reviews on here with unrealistic expectations of a hospital and its staff. I have been to a couple different Agnesian clinics and had to wait to be called because other patients had triage priority....big deal. I have also witnessed patients being rude or demanding to staff. Yeah, I didnt feel good either but I didnt bite the hand that was helping me. My visits were cut and dry, always accurately diagnoses. Even if I would have had to come back due to not feeling better after several days or whatever, misdiagnosis happens. 10 different doctors are presented the same handful of symptoms, ten different outcomes are reached...medicine is a science but it isnt as simple as math. 2 plus 2 always eqals 4 but in medicine, 2 plus 2 can be any number of answers that arent necessarily 4. Be nice to the staff at our community hospital, they are clearly trying their best to make sure we are welll taken care of, even if it takes longer than we want. Remember, there are other people being seen or those who take priority over us due to severity of illness.
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Julie Meronek
I went to the ER, for Extreme Dizziness. (High Risk Stroke Candidate) Receptionist at check in was talking with some other employee about Broccoli, Threw a Pen at me, was extremely rude. Barked Questions at me without listening to the answer and then re asking them after I had already answered them (busy in her discussion about lunch with another Employee) Told me there would be a long wait but wouldnt say how long. This is the Rudest person I have ever encountered and should never be working with sick, injured, or emergency situations. I ended up walking out of the ER about an Hour later because I was obviously considered a Low Priority.
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Ronnie Mullaley
In the ER right now still waiting. Dr. called from convenient care to have IV immediately. That was 1.25 hours ago. Tried speaking to receptionist, she began speaking to a person behind me through the window. Still waiting. Update: Finally being seen. Took 1 hour and 32 minutes to get called in by nurses. Took DR on duty 8 minutes to get to us. 19 minutes for lab. Drew blood. After getting 4 viles of a blood sample, she realized, she needs another. Then she had to get another needle out and re-entered the same hole, missing the vein this time and started digging around.
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Elizabeth Gaertner
There isnt very many good things that I can say about St Agnes. Although there is a few decent doctors there I would see ( only two ) my husband and I will not go there. It is very sad to me the way they treat people and how much they misdiagnose. It is worth the drive to Madison ( I would greatly recommend Madison) or even Milwaukee to find a better facility to get treated at. I really think there chief of staff and there customer relations person need to seriously listen to complaints and drastically change.
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Johnny Martinez
My friend and I went to this crappy hospital was in the ER waiting room for like an hour. Was in a room for along time and this guy not even a doctor saw my friend for 2 to 3 mintues and left. And when the bill came it was over $1k and my friends job doesnt give her 40hrs but they wont listening to you nor they dont care if you make less bad bad hospital. THET JUST WANT YOUR MONEY DO NOT COME TO THIS TRASHY HOSPITAL