Category: | Dentist |
Address: | 2102 WI-16, La Crosse, WI 54601, USA |
Phone: | +1 608-781-2822 |
Site: | mylacrossedentist.com |
Rating: | 3.6 |
Working: | 7:30AM–4:30PM 9AM–6PM 7:30AM–4:30PM 7:30AM–4:30PM Closed Closed Closed |
DA
David Thoreson
I am VERY unhappy with their lack of communication with me. They never explained the procedure and the cost. I was a new patient who recently moved from Madison to La Crosse. I have had a yearly periodontal maintenance cleaning each year in Madison for about 10 years. I explained this to Yahnke. He said that he would do the same but my new insurance in La Crosse would actually pay for it (unlike Madison). He did tell me that it would be a regular cleaning for half of my teeth and a periodontal cleaning for the other half. My cleaning by Yahnkes hygienist seemed like my work done in Madison. A few weeks later I received a bill for about $300 for something called scaling and root planing! Yahnke never uttered the words scaling and planing to me or what that meant to my teeth or the cost involved. I had never heard of scaling and root planing before. I am not even sure they did that scaling and planing to me since the procedure seemed just like the cleaning I received from my Madison periodontist! When I called their office the woman told me that this is what they did to me and to pay up. I told her to express my displeasure to Yahnke but I never heard back from him. I have been a patient of Dental Health Associates of Madison for about 20 years and have never had an issue with them. This Yahnke fellow deceived me after my second appointment. I do not think he tried to defraud me. However, he did not tell me what he planned to do to me or the cost. I will no longer be his customer.
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Diane Melnyk
Dr. Yahnke and staff gave me outstanding dental care. Seeing the dentist when I was younger was not a priority, so I had a lot of dental issues that needed some cosmetic care. I was nervous about even starting the process, but Dr. Yahnke spaced the work in smaller sessions and explained everything fully. I was given a plan with everything labeled and priced. Since I had a max on my insurance, we did some of the work one year and the rest the next year. He was so understanding and gentle. His staff makes you feel at ease and comfortable. I actually look forward to going to the dentist now. I recommend Dr. Yahnke whenever I get a nice compliment about my smile! Thanks Doc! **See my Smile!
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everennui
They just dont seem to know whats going on. Very unpleasant. Went for an extraction - my second - and despite my best efforts got bad dry socket. There are way better dentists in La Crosse.