James J. Peters VA Medical Center

Reviews 17

DY

Dylan Bramblett

Be prepared for frustration and a lack of communication. Especially on weekends or outside the hours of 8-4. The majority of the admitting doctors we encountered seemed inexperienced, bordering on embarrassing. Maybe because when we came in, we got the weekend shift? Things I would think would be a priority (like an MRI after a CT scan revealed a mass in the brain following a car accident) had to wait a day and a half till Monday. People must work extremely efficiently here. During "normal business hours" staff are frequently just hanging around chatting with each other. We had two doctors give two plans in less than a half hour apart, like they hadnt even talked. When we asked if there were better VA facilities for the issues that were found, we were told that checking out would mean going to the end of the line and starting the process over again, and that they couldnt tell us anything about what other VA hospitals had to offer. Questions we had for other doctors even within the facility here never seem to get back to us without us asking for a status over and over. By the time somebody gets back with an incomplete answer, the people who actually can answer questions have gone for the day. Communication here has been "utterly horrible". Maybe my standards are higher because I have a lot of medical professionals in the family, some of whom have come down and made comments. Maybe I expect more because I am, and come from a family full of Vets, that I would expect better than what I have witnessed thus far. But at least things are free. Guess you get what you pay for. 2-Stars because they got some tests done quickly...and nobody has died.

---

ST

Stephanie Widmann

If there was a 0 start option Id pick it. Every time I have gone there for a specialty appointment the doctor is late and has multiple patients scheduled for the same time. For example I have a 2pm appointment today and it is 3:09 and my vitals havent even been taken yet. Atleast 15 have been seen before me already. After this appointment I am going to the supervisors office to let them know their appointment scheduleing system is EXTREMELY ineffective. When I finally do get seen the doctor rushes me out. This specific VA facility is a disaster. The only place I was satisfied with here was the womens clinic since they see their patients on time and give quality care. The rest of this VA hospital needs to get with the program. I am mainly going to castle point VA and they are excellent so I dread having to come to my specialty appointments here in the bronx.

---

R

R Irvins

I live in North Carolina and while visiting New York, had to go to the BVAMC emergency room. I was treated like I was special. They scheduled a follow up for me and genuinely showed concern for my service connected injuries as well as my non-service connected. I was so impressed I continued getting health care from the BVAMC and decided to make it my primary facility for my medical needs. In fact I travel from NC to the BVAMC for my appointments. Ive gotten better care from this VA hospital then I have received my entire affiliation with VA medical facilities except for treatment Ive received from Duke. I commend all the staff I have come in contact with, God bless each and everyone of you who take your care giving seriously towards Veterans.

---

CH

Cheryl Williams

My husband was seen in the ER on 01-03-2015 and to hear laughing and a radio playing like your in a club very unprofessional environment. To be told why you didnt return to the HOSPITAL WHERE the procedure was preform, REALLY I THOUGH THIS WAS THE VA HOSPITAL where a VET, if having a emergency, aid can be administor. well that debatable!!! If you had check his Medical file you would see in lives 10 minutes from Here POOR SERVICE. HORRIBLE STAFF FROM 4 AM- 12 PM 01-03-2015

---

KA

katy kelly

Ive stayed at three different private hospitals in upscale neighborhoods and none of them were nearly as good as James Peters Med Center. The staff is kind, efficient, responds within seconds.The hospice / geriatrics wing is beautifully run. They even have have (no charge) rooms available in the building for visitors who come from more than 50 miles away.I honestly cannot think of any way to improve the service.

---

A

A Private User

I have been an out-patient at the Kingsbridge Rd. hospital for more than ten years and found unfailing care and attention to my needs. It is also clear that the hospital fills an important community need which would otherwise not be met. The fact that there is an occasional wait for service attests to the volume of patients. Besides which, have you been to a "civilian" doctor lately? Talk of waiting!

---

S

S Kim

This VA has greatly improved over the years. Sometimes the system takes a little getting used to. However despite the large number of vets utilizing this facility, the staff makes a sincere effort to meet the needs of our veterans. Just as importantly the equipment and treatment facilities compare favorably with the top hospitals in the area

---

TI

Tim Boyer

As a Veteran who sustained a Spinal Cord Injury in the Military, my Neurologist sent me to the Bronx VA to have another surgery at the End of October 2012. This VA is a DISASTER. ONE OF THE WORST EXPERIENCIES IN MY LIFE. There is not enough room on the review to tell how bad this VA treated me.

---

TA

Tara W

If ALL THE VAS would care for their vets the way this VA does our Vets would finally get the help needed. This facility supersedes any other VA in Texas or Oregon that my family has dealt with. The staff we dealt with here actually care about their vets & their family.

---

A

A Private User

Ive only been to this center 2 times .... I have found that the service I received to be of excellence guality .... the staff was very helpful .... I gave it a 4 because you have to wait in line for anything between 12 noon and 1pm because EVERYONE is on lunch break ....

---

DA

Dale Fisher

This facility has neglected a veteran with stage 4 throats cancer. Consultation after consultation since October. Denied pain meds ("take Advil") prostate, insulin and blood pressure meds. Treatment still has not begun - disgusting lack of treatment of a Navy Vet!

---

MI

Michelle Anthony

Need to go to a hospital is never fun. But the people who work here try to make it as convenience as possible. Very patient, very informative, and you can tell that they really understand that every person here is an individual. They really made the process bearable.

---

CY

Cynthia Oliver

I like this the VA hospital my husband is a veteran...and Ive seen for myself how these people work with there patients...and they are professional they are great...i wish that every hospitalization that would be nice

---

KE

kent little

I think true patriotism is serving our nation for the greater good. Enlist and help fight against extreme Jewish ideology and extreme Muslim ideology. Both are eating at our nation on opposite ends.

---

AL

Alberto Cruz

This hospital has everything. Ive been going to the VA hospital in downtown Manhattan for a long time and the Bronx location has very with nice staff to help with the different departments.

---

AR

Arnav Datta

Its the best hospital Ive ever worked in. The system works very well and the staff are the most dedicated than Ive ever experienced. Its been a privelige, Im a better doctor today for it.

---

JE

Jeanette Straebler

My cousin is 83 and staying in the long-term care section. The staff are all wonderful. The place is so clean. The food is tremendous. He is very appreciative and so is the entire family.

---

---