New York Animal Hospital

Reviews 6

JE

Jenny Brown

This place looks to rip you off at any cost, even if the cost is your animals well being. My boyfriend and I took his dog in for an infection; the veterinary assistant (NOT even the vet himself) looked at our dog and quickly made the diagnosis of anal abscess, okay seemed reasonable. He then went on to say that an emergency surgery was required and that we needed to leave the dog there overnight and wrote us up an estimate for $2000. The first red flag was the urgency of it. Our dog didnt seem to be in excruciating pain, only mild discomfort. When we asked if we could wait until the morning to bring him in, he quickly shot us down and looked to place blame and fear. He told us that if we waited and the infection got worse overnight and then he needed not one, BUT TWO surgeries, that it would be our fault. Seemed more like he wanted to charge us for an overnight kennel than to genuinely help our dog. He also kept adding on charges; IV, overnight stay, anesthesia, blood-work, updating vaccines, antibiotics. Ive had multiple dogs and have been to quite a few vets so I understand that just like the regular medical system, charges can add up but never have I seen a bill continually expand into so many separate categories for what seemed like a mild infection. My boyfriend and I at that point already didnt trust the situation. We were already being given a bill and yet we hadnt even seen the actual doctor. So I decided to call my usual vet (who Ive used for my two dogs) to get an estimate over the phone. On the phone they told me that IF the dog did need that type of surgery, it would come out to $800-$1000 total (NOT $2000), they also went on to say that the vet would need to look at the dog because surgery is really the last resort and might not be necessary. I told the assistant thank you but no thank you, we were just going to pay the visitation fee and go because I had gotten a better estimate from a vet whom I know and trust. We paid the bill and got ready to leave. Suddenly at the news of losing business, the ACTUAL vet finally appeared and asked to speak with us. He looked at the bill and pretended that the assistant made a "mistake" with the numbers. He said that the assistant overcharged and that it would be a few hundred less. How convenient that once he found out he was going to lose business the dollars suddenly melted off, what a silly mistake! Almost seems as if we not said we were leaving, he wouldve left that "mistake" on the bill. So yea, not buying it. The vet was rude and completely transparent in trying to rip us off. So we left to the other vet. Turns out our dog didnt even need surgery. The second vet told us that while one side was abscessed, draining and antibiotic treatment is always the first option. Surgery is always the last option, only if treatment isnt working. You could tell he cared significantly more about animals and wasnt going to risk an unnecessary surgery just to make money. He expressed the anal glands and drained/lanced the infection and pumped it with antibiotics. He sent us home with a weeks worth of antibiotics and said to come back if he wasnt better within 7-10 days. It has only been a day and he is already feeling better. This visit cost us $150 total, INSTEAD OF the $2000, which American Animal Hospital was going to charge us. Id also like to note that at the American Animal Hospital on Northern they were going to administer vaccines the same day as surgery. As my other vet pointed out, you never give vaccines to a person/animal who doesnt feel well. The same way you wouldnt take a child with a cold to get a flu shot, you wouldnt take an ill dog to get vaccines. But of course what do they care? Its entirely about being able to charge people for anything they can. Absolutely no regard for the animals health. I would give zero stars if I could.

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RA

Rami Dewidar

Dr Elbasty is a unethical COCAINE addict working on a suspended license (according to the better business bureau) desperate to milk you for every dollar he can. Do yourself and especially your pet a favor and keep your animal away from this scam artist. He will overcharge for a chinese menu of services that your pet doesnt need then kindly offer you "%10 off" what a joke. Your pets will be operated on by a unlicensed illegal immigrant who is a "doctor from his country" since dr.elbasty is too HIGH to preform his duties. The instruments are not sterilized, post op meds used there have been expired for years and ALL patients who come for surgery come back infected he does this purposely so you can return and he can throw another 500 dollar estimate at you take a look at the photos posted by other yelpers. AAH is also a grooming and boarding facility where animals are let loose to have sex with each other for the employees amusement and left to starve during snow storms and holidays since. The sooner this place goes out of business the better. Anyone who reads these reviews and still brings their pet here is beyond me.. If you have been ripped off by this scumbag leave a review as well

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EV

Evelyn Teran

Veterinary? More like butcher slaughter house. My senior dog was unfortunately bought here for a check up of a bump he had from a previous dog bite. Dr.Elbasty insisted for him to get a surgery despite his age and unfit state of health (later revealed). I followed proper care post surgery but he developed a severe infection. I took him to another vet where they confirmed my dog had in no way been in conditions to undergo surgery. The new vet requested his surgery records so that he could treat my dog but Dr. Elbastys entire staff dodged me for 4 hours and refused to send over his clinical records. My dog shook in pain everyday after the surgery, my heart broke and at last he was put to sleep. I really hope your clinic gets shut down. This is the most unethical experience Ive ever encountered. Please do your research first before falling victim to the horror we endured with Dr. Elbasty.

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LE

Leon Lewos

This hospital has formerly been known as AAA vet clinics and American Animal Hospital please do your research about dr.elbasty with the board as well as the BBB before you take your pet to him he has to constantly change the name do to horrible reputation and make no mistake Its under the same management which would be a bunch of non licnesed illegal workers as well as his illiterate sister who has zero veterinary experience

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CA

Candice DeJesus

Dr. Elbasty is the best. My family been going to him for more then a decade. He really cares about your pet as much as you do and he treats you like family. He has gone above and beyond for my family pets and could never repay all he has done. If you currently go to a different vet or are looking for one for your new pet visit Dr. Elbasty and you will see the difference when you have a vet that is passionate about his work.

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FR

Franklin Ross

I brought my cat to get neutered and have his teeth cleaned. The customer service was more than acceptable and the receptionist was very friendly. The way they treated my cat and I made me feel comfortable and relieved. Dr Elbasty was very thorough in answering all of my questions. I was confident that I made the right decision.

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