Mineola Animal Hospital
| Related: | locust valley vet |
| Category: | Animal Hospital |
| Address: | 132 Jericho Turnpike, Mineola, NY 11501, USA |
| Phone: | +1 516-873-9207 |
| Site: | mineolaanimalhospital.com |
| Rating: | 3.5 |
| Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–4PM 9AM–4PM |
Location
Photos 27
Reviews 15
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Alexandra Hougnou
The front desk staff here seem to be the primary problem. They are horrible at maintaining consistency (we were quoted one price for vaccines and a follow up visit and charged for a full follow up visit fee despite only being seen by the vet for a max of 8 minutes). They seem to be all about the money and much less concerned with the health and well being of our dogs. Even with something so important (i.e. The health of our 8 month puppy) they seem to have no problem offering inaccurate treatments and blatantly lie about the doctor finally calling us claiming hes been gone for 10 minutes when we have proof on our phone that we missed his call by 1 minute and hit call back within the next minute. They make these claims that medications will "clear anything out that your dog has" and then when were told the treatment needed to be repeated the receptionist said she doesnt know why anyone from their office would tell us that initial treatment would essentially not need to be repeated (it was this same receptionist that told us the lie in the first place but is too incompetent to remember). Listen, I understand this is a business, however that does NOT mean you get to profit off of potentially harming my dog! Ill pay top dollar for top notch service but this place does not seem to offer that. From the other reviews it seems like there is a theme with their front desk staff not being very competent. Something the practice should strongly consider if they want to remain in business. Very disappointed with our experience here.
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Eva Lauren Cross
I have been going to Mineola for my pets for the last 9 years. I have had nothing but wonderful experiences. Dr. Deme is kind, compassionate and sweet as they come. Dr. Kolins is so down to earth! The staff really care about the animals. I just had my 2 large pits in last week and they were greeted like family. I cant understand why anyone would post such negative things about "my" hospital. The prices are great, the staff is great. Ive been to many hospitals over the years with my dogs. To make comments and try to damage the reputation of this great place because of one poor day is just wrong, in my opinion. I wouldnt dream of bringing my fur kids any where else.
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Karen Spagnuolo
Very sad to say that I have been a patient there 9 years. To find out they do not care about their patients and call you about random price cost of an animal that was not seen last week. I was so uncomfortable when I left there I went to a second opinion of my 2.5 lb yorkie. When I trusted Dr Demi for 9 years. And I did not get a call about her stool sample. But got an estimate on a different dogs teeth cleaning with all these additional charges. If your company is in finical trouble please do not take it out on small animals and their families I have always trusted dr Demi. But now I have a different opinion.
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A Private User
The facilities look nice, but its not as great as it seems. It is a bit more expensive than the other places and they really dont do anything more than a regular veterinarian place; the secretaries told me that the spaying my cat combined with micro chipping was almost $500. I dont know anyone who paid that much to get their pet fixed. The weakest part of the center lies within the secretaries. They dont take down the right stats, and even the date on the receipt was in the wrong year.
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Stephanie Curley
I have 6 animals and they all go to Mineola. Ive been to other vet offices and Ive always left feeling rushed and unresolved. Its a completely different feeling at Mineola. The facility is clean and the staff is always attentive, friendly, and professional. Dr. Kolins is my favorite to see. Hes extremely informative, knowledgeable, and treats my pets as if they were his own. The vet techs handle my animals with care and compassion. I highly recommend this place.
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James Morrison
My dog Silky was injured due to a mishap in my home. From the moment we entered the hospital we were treated like valued clients. The front desk was immediately attentive and the doctor was superb. Needless to say, this near tragedy ended happily. I recommend this hospital without reservation. If another incident befalls my dog, she is coming back here pronto. Cant say enough great stuff about the care at Mineola.
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Frank p
Our ferrets love Dr. Kolins, and so do we. We asked him if hed consider seeing our children (we were only half joking). Hes smart, caring, passionate, and incredibly thorough. Highly recommended for exotics--or your dog and cat. -Frank and Kristin P.
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A Private User
Very clean place! The receptionists are great and Dr. Kolins is amazing. I think everyone should check it out. I have had so many bad vet experiences. This was refreshing!
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Evan Hollander
this place stinks,they have one exotic doctor who leaves messages through the many front desk people even when the animal is not doing good.STAY AWAY.
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Brenden Resnick
Always have good experiences here. Been through a lot with them, but no matter what theres consistently great service.
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Lori Jannsen
Saw Dr. Deme this morning. My Vito was so happy! This makes me happy. Excellent vet!
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Rebecca Rimert
Very caring people. Reasonably priced
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Robert Dorsa
Dr is superb, all staff very caring
AS
Assembleia de Deus Mineola NY 11501
Great people Nice doctors
SC
Scott Newsam
The docs are great with dog!
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