Best Pet Rx

Category:	Pharmacy
Address:	207 E 94th St, New York, NY 10128, USA
Phone:	+1 800-390-2779
Site:	bestpetrx.com
Rating:	4
Working:	9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–5PM Closed

Location

Photos 6

Reviews 17

Malcolm Tucker

Pharmacist Nick threatened violence and said to come down to his location to fight. Avoid this company at all costs. Called Best Pet Rx today. Pharmacist Rick answered the phone. Before I could finish my sentence (regarding options available in stock for medication) was interrupted with "WHY ARE YOU CALLING, YOU VET SHOULD DO THIS". No - my Vet should not do this as he has no idea what you have in stock, this isnt a simple prescription. It is one where there are many options. I called to find out what options the pharmacy had in stock AND THEN my vet would call in the order. I dont appreciate rude and degrading people, nor do I tolerate them. I am sure a great deal of Best Pet Rxs customers are older, perhaps more passive. Nick clearly pulls this on other customers and most probably just take it because they dont know better. But the icing on the cake is the threat of violence. From a pharmacist. Think about that for a minute. People, just AVOID this place. Look at other reviews here. Double billing, money taken for orders that never arrive. And this is stuff I just learned about. Rick does not care about you or your animal. DO NOT GIVE THIS PLACE YOUR MONEY.

John Aaron

I have a kitten who needed a prescription on Christmas Eve. Not the ideal time, I know, but the person who called from Best Pet Rx said the medicine would be delivered same-day. That is, until I gave her my (Manhattan) address and told her, when she asked, that I don’t live in a doorman building. Suddenly the earliest they could deliver would have been Monday. Otherwise, if I didn’t want to wait four days for my pet to get better, I would have to pick it up myself, which left me no choice. This added $60 to the $78 bill, since I had to take a car to get there in time, and there is no discount for picking up. Not saying I wont use them again, but they made a terrible first impression. Pros: Prescription filled quickly. Cons: Everything else.

MELISSA JOHNSTON

I dont know how anyone could be negative about such a wonderful company! I live in the state of Washington, Best Pet Rx was recommended to me by my doctor. By far, less expensive for my animals cancer treatment than anywhere else I checked! I have had to contact them twice. Each contact was professional, quick, and exceptionally helpful and informative. They even contacted me to make sure everything was going well. As mentioned in prior review, packed in ice and received earlier than expected. I cant THANK Best Pet Rx and their staff enough!!!

A Private User

In New York, there is no other place for your pets healthcare needs. A full prescription pharmacy including branded pet prescription products, a pet supply store and a full service compounding pharmacy all under one roof, awesome!!! The pharmacists are extremely knowledgeable and helpful and the staff knows their stuff and makes the whole shopping experience pleasant and they deliver for free to your door, even better. My vet said that most of the vets in New York use them and trust them, now I can see why.

Judy Hung

One of our patients who is on a compounded chemotherapy medication needed a refill of the medication urgently. The veterinary oncologist had been using Best Pet RX, so we called to see if we could get the refill. Not only were they polite and helpful, but they truly delivered the very next day as promised from New York to Seattle. I couldnt believe it! Thank you for helping us care for our patient!

Dawn Osselmann

My ferrets meds are compounded and he has been getting them for over a year. They make it so easy, you just call and refill, and now you can do it online. They always deliver fast and on time, and add other things like the syringes or finger cots etc that you will need, and they always send plenty. They have kept my ferret going and thats the most important thing to me - next to my vet!

Karina Acevedo

Love their service! I am watching a clients pet and needed the medication the next day. They mentioned they needed approval from the Dr. for a refill. Within just a few hours, they called me back saying it was approved and asked when I needed the medication. Scheduling with them was perfect. Customer service was very friendly and pretty funny too. I wish I remembered her name!

Karen Purrone

You guys are the best! Prompt, courteous service, even during the busy holiday season. I always get my cats meds within a day...and this is shipping to Connecticut! I had an issue with a compounding pharmacy here in CT that was only 2 hours away, it took a week before I got the package. I dont use THEM anymore. Keep up the good work.

Emily Dindial

I ordered medication for my dog who had an infection and was having trouble breathing. Best Pet Rx claimed they would deliver that evening, and more than 24 hours later, we still havent received the medicine. They are completely unreliable and should not be trusted with your pets health for any reason.

Karmen Lizzul

I have only had extremely positive experiences with BestPetRx. Once a package got list in the mail but they responded quickly and sent a new package immediately. BPRX has always been courteous, responsible and reliable.

Steven Hornstein

Customer service has been excellent and they have served our clients well. There are many compounding pharmacies out there and quality can vary tremendously. I have complete trust in them.

Susan Thames

I was grateful that they had my dogs eye drops in stock. It kind of blows my mind that they charged twice what my vet charged and nearly six times what I pay online!!!

Melissa Shaw Lawson

Always professional and courteous, delivery guys always give us a heads up before they arrive, and very easy to deal with overall!

Wanda Rexach

Friendly and informative service. Their sign needs to be more visible though drove around a couple of times looking for the place.

Hilary Rowland

Way way WAY more expensive (like around 10x) than buying from pretty much anywhere else.

Kristen Summer

Friendly, on time free delivery, contacts your vet directly, great experience.

Hope Lyon

GREAT Customer Service!!