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Harlem Animal Hospital

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193 Malcolm X Blvd, New York, NY 10026, USA


Related: bed stuy vet
Category: Veterinarian
Address: 193 Malcolm X Blvd, New York, NY 10026, USA
Phone: +1 212-933-0955
Site: harlemanimalhospital.com
Rating: 4.2
Working: 8AM–7PM 8AM–7PM 8AM–7PM 8:30AM–8:30PM 8AM–7PM 8AM–6PM 9AM–5PM

Location

Harlem Animal Hospital: A Closer Look Through Reviews

Overview

Harlem Animal Hospital is a veterinary clinic located at 193 Malcolm X Blvd, New York, NY 10026, USA. With a rating of 4.2, it offers a range of services for pets and operates on extensive hours. The hospital is known for its clean environment and state-of-the-art equipment.

Staff and Veterinarian

Dr. Kiani

Dr. Kiani, the lead veterinarian, is often praised for her compassionate and straightforward approach. She is known for her dedication to emergency cases, often prioritizing them over regular appointments.

Support Staff

The support staff, including the front desk and vet techs, are described as professional, friendly, and calm. They are noted for maintaining a clean and organized environment.

Services and Facilities

  • Cleanliness: The facility is noted for its cleanliness, including the surgical suite and kennels.
  • Equipment: The hospital is equipped with modern, state-of-the-art medical devices.
  • Hours of Operation: The hospital operates on extensive hours, making it convenient for pet owners.

Customer Experiences

Positive Experiences

  • Compassionate Care: Many customers appreciate the compassionate care provided to their pets.
  • Transparency: The clinic is praised for being transparent about their pricing.
  • Emergency Handling: The hospital is known for its efficient handling of emergency cases.

Mixed Experiences

  • Wait Time: Some customers have mentioned long wait times, especially for services like X-rays.
  • Staff Workload: It is noted that the staff might be overworked due to the volume of patients.

Negative Experiences

  • Cost: A few customers find the services to be expensive.
  • Communication: Some customers felt that the clinic could improve its communication, especially regarding potential side effects of treatments.

Reviews Summary Table

Aspect Positive Reviews Mixed Reviews Negative Reviews
Staff & Vet High Low Low
Services High Moderate Low
Facility Cleanliness High Low None
Cost Moderate Low High
Communication Moderate Low Moderate




Photos 57

Reviews 8

ST

Steven Isnumber

Dr. Kiani and her staff always friendly and extremely helpful. My cat had an injury on its paw and they signed me in after working hours instead sending somewhere else. They kept my cat over night in clinic, because I had to go to work. I looked to another reviews, before decided to write my own. Yes, sometimes, it takes time, before you get in, but they always explain why: surgery or patients, that need to be first, because of theirs conditions. I am a student with part time work, I cant afford Vet in my area, but I could afford Harlem Vet. Clinic. They are very straight forward with prices even over the phone. And if my cat would be dead to be cremated, I always would pass my appointment to anyone could be saved. My sister is Vet back in Europe, unfortunately I have learnt, how to share my room with street cats!:) Dr. Kiani got me from the first visit, because she said, she is having emergency with injured street cat, I would need to wait. My first thought was, that sounds like my sister and finally I have found real, dedicated Vet. Many thanks!


VA

Vania Cruz

From the very first moment I walked in, I knew my pet was going to be in good hands. The staff is warm and friendly. The whole office is spotless and not a spec of hair floating around. I am highly allergic to cats and dogs and usually will have an allergy attack visiting vet offices.The rooms and surgical suite are also very spotless. The kennels where the animals are maintained are also very clean and although the animals are in a state of healing they all are looked after very well. Dr. Kiani is very sweet but very straight forward. She is compassionate and cares very deeply for her patients as well as her practice. The girls in front are very friendly also maintain a sense of calm even if there is something to be alarmed about. The vet techs are also very caring and gentle with handling the animals along with their families. Everyone is very professional and I will definitely be moving forward and switching my pets care here moving forward. A big thank you to all of you for caring for La Luna in her time of need!


AL

Albania Henriquez

I purchased this visit in groupon for examination and 1 vaccine "(rabies) trying to save money" I got the bad experience : I though I would lose my dog life ! My dog 10 years old, this doctor was too aggressive to sale new vaccine. I start to have some concern for the health of my dog, I dont want to give vac that he might not need, so I call ASPCA to confirm when was the last time they vac my dog, after knowing my dog have 5 years with no vac, I agreed to this new doctor proceed with rabies vac and the other new vac. 15 minute later in the desk about to pay for the other vac, was already injected to my dog. my dog pass out, we run back to the inside. This doctor start injecting things. So sad ! This doctor didnt told me this new vac cause this reaction, didnt asked me if my dog is allergic of vac, didnt prevent me my dog could be allergic to this new vac, my dog was vomiting all afternoon even when we arrived home 1 hour later my dog have diarrhea . So disappointed.


DI

Diana London

Dr.Kiani and all staff are very dedicated, loving, supporting and caring! My two cats Kysia and Kysiukas in very good hands. Specially Kysia; she is a cat with strong and wild character and doesnt like other strangers animals around. But Doctor Kiani does some magic, probably she could find her way even with a wild Lion! :) I could not believe, that Kysia was a friendly and well behaved cat before and after surgery. A hospital so clean and tidy, I guess, she even couldt smell any of other patients. Special thanks for making me and my pets comfortable and happy. I wish, I could find a family doctor to myself just like Dr.Kiani! By the way, I live in Riverdale, but my local Veterinary clinic was too expensive and not even very welcomed. I paid over there for 3 hour check up almost the same price Dr. Kiani clinic charged me for the surgery. I really wish them all the best and long lasting abundance and prosperity! Many many thanks!


RI

Richard Jimenez

My visit to Harlem Animal Hospital was the best experience I had in a while. The facility was modern, clean, comfortable and esthetically beautiful. The staff was very professional, knowledgeable, friendly and really cared and loved animals. The veterinarian and owner, Dr. Giovanna Kiani, was very knowledgable, friendly and practiced very efficient medicine without trying to push unnecessary products and procedures. My pooch, Buster, is usually timid when we visit the veterinarian but Dr. Kianis pet loving and caring demeanor was sensed by Buster and he was his normal happy self during the entire visit. His experience at Harlem Animal Hospital was so great because every time we walk by the hospital, Buster always tugs towards the hospital in order to pay a visit and have his dog biscuit!!! I am so happy that Buster and I found a caring, knowledgable veterinarian that we both can trust.


TI

Tiffany Carson

My 4.5 month old puppy was very sick, vomiting, diarrhea and refusing to eat. I called HAH as it was nearby and still open on a Sunday. They scheduled us to come in right away! Dr. Kiani was very busy seeing multiple patients, but when she saw us, she was very informative and thorough. Our pup ended up staying overnight and Dr. Kiani chose the more conservative treatment plan. It all worked out and we are very pleased with Dr. Kiani. I am giving 4 stars instead of 5 b/c it was a very long wait to get xrays and a final verdict (we were there for 2.5 hrs). Also, I called twice the next day for an update and it would have been nice to have someone on the staff call me back. It seems that in an effort to help every animal, the staff is too overworked. All in all, we will be going here from now on.


KI

Kirsti Samuels

Ive really tried to like this vet - who is just around the corner. But twice now Ive been disappointed. The first time, I took my cat in to board overnight and they insisted on doing a check up and charging me for it. I made the mistake of mentioning that he is a very picky eater and before you know it I was talked into doing blood tests that showed nothing and was blown away at how much it all cost me. CRAZY expensive. Anyway, I figure - OK - my fault for letting them talk me into the blood tests. So today I wake up and my cat is really not well. I call and am told that there is no appointment and "I dont know what to tell you". No support, no caring, just blank bland, I dont care attitude. So thats it. Time to find a vet that doesnt gauge you and does care.


NA

Nancy Scotton

Dr. Kiani and her staff are outstanding. Dr, Kiani is compassionate and clearly puts the comfort and care of your pet first performing a thorough exam and so focused on finding the route of every health issue, explaining matters in understandable terms. Harlem Animal Hospital is reasonably priced, always spotless with all state of the art equipment all offered over the most extensive hours, which is very hard to come by. Dr. Kiani has cared for my pets and those of my family members and friends with difficult cases on so many occasions all with the best care. I couldnt be more pleased. She, her team and the Harlem Animal Hospital are a treasure and a blessing to the pets of NYC.



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