Pearl River Animal Hospital

Reviews 7

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Elina Arakelyan

I wouldnt recommend taking your dogs/ puppies to this hospital that is a ripoff and shows no help . The doctor seemed she didnt know how to help a dog. My dog , Boo , was suffering from pain , so me and my family members rushed to take her to the nearest animal hospital. Before , I tried calling to the hospital but after answering the phone the front desk assistant hang up the phone on me . So we rushed to the hospital without a call. After arriving my mom has explained that, Boo is in pain and that she is crying , not eating nor drinking , nor being active as she is usually . My mom has mentioned that she has pain in her stomach area. The doctor has done blood test and afterwards said that there is noting wrong with Boo, and that shes good to go home . So for a blood test my mom has been charged $375.00. We trusted the doctor and brought her back home after 2 days Boo still did not recover, she was feeling even worse ... so I took her back to the hospital and told the doctor that she isnt feeling well and there MUST BE something wrong . I asked the Doctor to help us find out whats wrong with Boo. She did x-rays then told us that there is a bone in her chest and that she doesnt know how to help Boo. So we got charged another $340.00 for the X-rays. After we took Boo to the emergency Oradell Animal Hospital and the doctors told us that those X-rays taken in Pearl River Animal Hospital arent clear and that they have to retake them. After retaking the X-rays they told us Boo has a bone in her throat that has created many health issues for her.Also , Oradell Hospital doctors said they need to retake the blood test ... after retaking the blood test they found out there was an inflammation / infection that has started . This information would be very helpful if since the day 1 Pearl river animal hospital would have informed us. We wasted time and money in this hospital that didnt help us to give help my beautiful 3 years old dog. We trusted Pearl river animal hospital and lost our time to give Boo help. In Oradell Boo s condition got worst since it was late to help her . The Infection spread in her blood and she couldnt breathe and there was fluids in her lungs due to this we lost our dog yesterday. Me and my family are in such a big pain, that we were unable to help Boo and that we wasted time in pearl river animal hospital without receiving help . I would strongly not suggest you to take your puppies to this hospital since they show no professional help.

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Liz Marazzo

This was my third time bringing my 5 month old puppy for her shots. On the previous two occassions my puppy was treated by Dr. Anton Stenzler and I was obsolutely thrilled with his care and affection he gave Sandie. On this Saturday Sandie was treated by Dr.Diane Stenzler to my dismay. She has the personality of a snail. She appeared at the exam room door with this horrified look on her face and waving her hands staying "Oh, no there a problem here, oh no does anyone here smoke?" I informed her I did and she said he was allgeric and would be coughing and sneezing all over the place. This was done in front of her staff. I told her I would step out of the examing room and leave my brother w/Sandie. I did not smoke in her facility so am really curious how she is allgeric to a "SMELL". She later tried speaking to me in the waiting room w/other individuals present from a football field away. I was totally embrased and taken a back. I also found out from my brother that Dr.Stenzler decided to take Sandie out of the exam room to some back to exam her. I dont think I will be going back there. All I have to say is Dr. D.Stenzler has a lot of learning to do when it come to have a little "bed side" manner so her clients dont keep walking out the door... In my opinion what Dr.D.Stenzler should have done was to ask Dr. Anton to see Sandie if it was such a problem for her and not to make a such a scene.

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A Private User

I just moved into the area recently and I called the Pearl River Animal Hospital to make an appointment to have my dogs nails trimmed. Thats all they needed, just a nail trimming. We have a veterarian from our old town, and both dogs had check-ups before we left, so there is no need for a check-up this soon. Well, unfortunately, you dog cannot have their nails trimmed without the $60 check-up fee. Thats already $120, without even trimming the nails yet!!!! I work during the day, so this would have been really convienent for me to bring the dogs there on my lunch break, but unfortunatly i cannot. I called Petco and they gave me an appointment right away. After this experience, I would NEVER bring my dogs to the "Pearl River Animal Hospital". Not to mention, the secretary that answered the phone was so extremely rude!!!!!

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Lori Leonardo

Dr Diane is absolutely terrible. I would not recommend anyone bring their pet to this woman. We brought our 5 month old puppy for a visit /check up and immediately were told by her "somethings wrong with this dog" Fast forward to results of bloodwork- everything is fine. I cant believe the manner in which my husband and I were treated by this disgrace of a vet. We are no longer going here and have switched to another vet. On the flip side her father is wonderful! But unfortunately the way we were treated by his tool bag of a daughter we are Not going back!! If I could give zero stars I would.

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Ana Kimel-McGough

Just got a new cat from a shelter after many years of no cats. Dr. Stenzler father and Dr. Stenzler daughter took excellent care of my prior cats for decades so naturally I brought my new kitty here again even though its a half hour drive for me now. I cant say enough nice things about Pearl River Animal Hospital and wouldnt even think of going elsewhere for routine care. The vet answered all my questions and even gave me tips on how to staet brushing my cats teeth (start with butter- who knew?!). Excellent and compassionate care as always.

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stephanie bennett

This place is awful in my opinion.. It takes advantage of people at their most vulnerable moments, when they will spend anything to save their pet. One overnight and trip to emergency, $2,600 and well do what we can to save your pet. The chemo was literally poisoning my little dog and yet they continued with the treatment. Running around eating, and playing on Thurs and after Chemo Friday, gone on Wed. Get a second opinion before you trust these criminals

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Jennifer Berardi

I called Pearl River Animal hospital as I was heading up from the city and noticed my poor kitten had gone in her carrier and there were worms everywhere. I panicked and called them immediately after googling and noticed their great reviews. They told me to come right in and they were so sweet and friendly. I 100% would recommend them to anyone looking for a reliable and trustworthy animal hospital!

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