Target Optical
| Category: | Eye Care Center |
| Address: | 780 Old Hickory Blvd, Brentwood, TN 37027, USA |
| Phone: | +1 615-208-8347 |
| Site: | local.targetoptical.com |
| Rating: | 3.8 |
| Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 9AM–6PM 12–5PM |
Location
Photos 2
Reviews 5
KE
Kerry Myrick
My experience at Targer Optical in Brentwood, TN was terrible at best. When my glasses first came in I was not able to see out of them. The associate who assisted me was very rude and eventually passed me off to Diane. While Diane was friendly, the other associate continued to intervene. At one point she even called Diane over and moved into a position where I couldnt see what she was saying or doing and proceeded to discuss me with another customer in front of her. When my glasses came in a second time I received a text message to inform me that they were available. I was out of town for four weeks and totally forgot to get them. In addition, I wasnt thrilled about walking back into the office where I had been treated so poorly to pick up glasses that I wasnt confident were being changed in any way. Ultimately, I came home to a box at my front door that contained the glasses along with a note that NUMEROUS ATTEMPTS had been made to contact to me. The only attempt to contact me was the one text message I received! I am still not able to see out of the glasses and have no desire to deal with the staff at this location to get this straightened out. Im not stuck with these for two years until my insurance will pay for a new pair from a more professional optometrist. It goes without saying, I absolutely do not recommend this location.
LA
LauraBeth Tauscher
Eye doctor is very nice, but support staff leaves something to be desired. I called ahead to make sure I am able to see if I am able to pick up some contact lense samples. Receptionist told me to come on in. When I arrived, no one was in the office, though the door was unlocked. After about 10 minutes, the receptionist came back through the door, asked me if I "came in this way" (through the front door), and proceeded to leave telling me she was still at lunch for 15 more minutes". Always a disappointing experience when the attitude is "thats not my job". Would love to see customer service improve.
JA
jason Keeton
They were nice. I broke my glasses and needed to be seen that day and they were able to acomadate. Not only that, they had a sample pack of contacts in my prescription. No eye doctor I have ever gone to has ever had samples in my prescription. Overall nice experience.
CH
Christian Taylor
This is from my experience from February, 2016 Dr. Lyon is a true expert! These were my first pair of classes and he nailed the prescription. I can see great now!
AL
Albert T. Spaw
Dawn was very attentive and helped me with an issue I encountered at a previous visit.
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