Category: | Internist |
Address: | 120 E Main St, Prattville, AL 36067, USA |
Phone: | +1 334-361-0986 |
Rating: | 3 |
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A Private User
While he maybe an ok doctor I will never visit this office again. I went in for a routine exam. The visit was ok, nothing special but nothing wrong either. Then I get paperwork from my insurance company and the claim had not been submitted correctly. When I called the office to request a corrected claim be submitted I was argued with and made to feel like it was an insult to ask things to be correct. They finally agreed to submit a corrected claim. Then they decided they didnt want to they would just send me a check instead. When I called to inquire why I was receiving the check they informed me it was easier. Then said they couldnt believe I was complaining about receiving a check. I told them again that I wanted the money and corrected paperwork submitted to the insurance company. They were rude, mean, and after passing me around to talk with multiple office staff told me flat out they wouldnt submit a corrected form and hung up on me.
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Jimmy Daves
Dr. Nichols has always been there for me no matter what. I can call an make an appointment and he will try to work me in.
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Richard Prater
Excellent experience!