Verde Valley Medical Center

Reviews 13

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Ben Foreback

(Update as of 7/24/2017) Apparently this is still not resolved. Today I got a threatening letter from a collection agency saying that I still owe $280 to Oak Creek Emergency Physicians. I spoke with Cigna, and they said that on Feburary 21, Cigna and Oak Creek Emergency Physicians came to an "agreed upon discount" for this exact amount, yet somehow the doctor is saying that I still owe this, and they even sent it to collections! This is a very shady billing practice, and borderline scam. I would say avoid this hospital if it is at all possible! --------------------------------- The doctors here seem a bit dismissive and dont seem to take use seriously. Also, the hospital is in-network with my insurance (Cigna - one of the largest insurance providers in the country). However, the doctors are apparently out-of-network, even though they work at the same hospital. This means that there is no contracted amount they can charge. Some of the doctor bills from here are outrageous, for instance $1500 even if they only spent 5 minutes with you (not exaggerating). I have a bill from last October that the doctor is still fighting with Cigna over. I have no idea why they think this is ethical, or why it is even legal. From now on, unless I have a life-threatening emergency that requires going to the nearest hospital possible, I will be going to the medical center in Flagstaff.

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Damon W

I have a lot of experience with local doctors.. Most are lazy and uninformed unfortunately. I see 3 specialists at VVMC and they have been much better than the average doctor in the area. While they arent great they have at least listened and been willing to try some "innovative" (what everyone who actually gets better uses) techniques. Their lab is what I love the most. Unfortunately my insurance is switching me to LabCorp which always loses my tests and screws up somehow. The lab at VVMC is great. They are friendly and efficient and you have access to your results online after 36 hours. (36 hours after the results have been found) I havent used the emergency room but Im not surprised people have had less than awesome experiences. Most ERs suck. It cant be worse than URGENT CARE.

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Joanne Wood

I was taken to ER, saw triage nurse waited for a bit but after I was evaluated and found to have abnormal vital signs I was taken back. The ER nurses were the best, I was tended to by 2 male nurses , they were great, knowledgeable, attentive and caring. I was admitted and cared for by the hospitality ( Dr. Abidju ) He was wonderful, he was very knowledgeable, he actually lowered his whole body so he could talk to me eye to eye when I was lying in the bed. He really cared about me and I am sure he treats all his patients this way. All the staff of VVMC were pleasant from nursing, dietary to housekeeping staff. I was a patient for 6 days and have no complaints.

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Redrock Debby

I was scheduled for endoscopy with Dr. S Blair Faulkner at Verde Valley Hospital, the whole staff was amazing! What a group of nice, kind caring ATTENTIVE and Professional human beings!!! They crossed all there ts and dotted all their Is. Very thorough and fact checking. They didnt just ask once, each one asked the same questions and carefully recorded it. So way to go TEAM WORK! Even the guy in the bed next to me, was thanking them for all being so wonderful! They deserve way more than 5 Stars!!! Thank You to each and everyone of you! Well done! Docs, Nurses, Anesthesiologist, check in staff, EVERYONE! :)

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Malibu Lynn

Its so so- we have great visits and horrible visits. Blood pressure at 237/129 (at least a critical hypertensive stage) at risk for stroke and we sat in the lobby for a good amount of time while the person who came in before us who was laughing and using her phone went back before us. Granted I do not know the situation behind her, but it seemed as if our case was more important. Props to Marley the nurse in the ER pregnant with her third girl! Shes by far our favorite nurse and goes the extra mile and explains things like it should be!

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Wendy Grelik

We are visiting this area from Canada and my husband came down with an infection in his ankle. We found the hospital and staff to be great! Got the help we needed, everything was billed through our travel insurance, so nothing came out of pocket. The only reason we didnt give 5 stars was because we were there 4 hours, which seemed excessive for what we expected, as it didnt seem to be busy. Perhaps there were emergencies behind the scenes that we werent aware of? Otherwise, we were extremely happy with the care he received.

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David Lieder

I needed to be admitted for emergency surgery for peritonitis. I was moved to the front of the emergency room line since my situation was literally life-threatening. I was cared for most professionally by a most competent staff. They worked as quickly and carefully as they could and saved my life. They can be paid to act well as caregivers, but they cannot be paid to care. I truly believe they cared. My experience after admittance was equally positive. Im sorry a 5-star rating is all I can give.

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Skyla Jade

I went to the ER last night after my work shift. I was extremely sick with what seems like everyone is experiencing right now. the nurses were great and then in walks Dr. week I dont know if he was tired but he had horrible bedside manner he asked me what I did for a living I told him I was a bartender and then immediately asked if I had been drinking or doing drugs. I told him that that was horrible to assume because I was a bartender that I was drinking or on drugs I end up walking out

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Stacey Brown

Insanely long wait times, going on 2.5 hours as i type, for a back injury that they dont seem to take very seriously. Glad to know that my husband, who cant stand straight and can barely walk, is pushed to the lowest totem of emergency. Would have gone to urgent care if they had the means to treat properly. They seriously need to re-think how they handle things here.

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L Grant

Went to verde valley medical center went twice becase i had vertigo and could not walk they gave me pills i never got better untill a friend gave me antibiotics and got better. I dont think they ran any test that they said or they would have known i had a infictions. Its one of the worst hospitals i have ever been to. Lisa

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Bev Elias

We are "snowbirds" visiting Arizona from Minnesota. I had to take my husband to the Emergency Room on a Saturday morning and was very impressed with the staff and facility. They were very compassionate and worked in a timely manner. Would not be afraid to go back if I needed emergency medical care again.

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Mr. Javs

There was honestly no point in me going !!!! I went in with 10/10 pain and walked out with 10/10 pain... zero point in me going..... but honestly it all depends on what Doctor you get. . There is great doctors here. But then there are also some of the worst doctors

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Jennie Hitt

Go to the flagstaff hospital... Cottonwood medical center is horrible and they take forever. Sedona medical would most likely give you faster results. Ive lived in the verde valley my whole life and they have always been the worst medical assistance around.

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