Category: | Animal Hospital |
Address: | 20210 N 59th Ave C101, Glendale, AZ 85308, USA |
Phone: | +1 623-376-6375 |
Site: | beardsleyah.com |
Rating: | 4.6 |
Working: | 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 7:30AM–7PM 8AM–5PM 8AM–5PM |
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Alice Foster Zimmerman
Absolutely the best! After a recent experience I wanted to add to my recent review above. I still believe they are the best but something needs to change. After four days trying to catch my cat I rushed her in at 7:30 AM one morning last week. After running up a bill of $700+ the conclusion was that she was in kidney failure and the best thing was euthanasia. She was my calming influence and it broke my heart. I just wanted to go home so I could fall apart in private. I already had a payment plan in place from procedures on my two dogs and I asked that they put the charges on my bill and let me know what the payments would be. That was too easy I guess because they needed to add the $133 for euthanasia (what?!) and work out the additional payments while I was still there. I was crying by this point and just wanted to escape. But no, I had to sign the contract, once it was printed. Several times I asked if we could take care of this part later. I was begging to go home but I was told that if I left they wouldnt do anything else for my cat. In other words, if I didnt follow their procedure they would allow her to continue suffering. Of course I had to comply. This strong-arm tactic left me feeling ten times worse than I would have just over the loss of my pet. I have always paid my bills and referred anyone who would listen to this hospital believing them to be caring, compassionate and generous in offering payment plans to those of us who have limited incomes. I guess Im disappointed but still believe them to be all of those things. Sadly, their compassion ends when it comes to people. Although the staff member who was coping with me remained calm and sympathetic and a very soft strong-arm, I was in no condition to accept her repeated attempts to calm me. I do not envy her job and told her that. Something about their policy needs to change. Maybe a little trust in an established customer? I believe in paying for services rendered and I know that tests cost money even when the result is less than desirable. This example of money comes first left me feeling as if a friend had let me down.
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s simm
I have no problem with the staff at Beardsely Animal Hospital. Everyone was friendly and seemed knowledgeable. I had been taking my 3 dogs to them for some time. My problem was when my dog blew out her ACL (knee). Dr. Victor Saltzman came in and discussed doing a TTA2 surgery on her knee and was confident in its success. The only drawback was the bone involve in the surgery was weakened for a while and was vulnerable to breaking. Dr. Saltzman assured me if that happened he would take care of it. The surgery was done and we did everything asked of us in rehabilitating our dog but somehow she managed to break that leg. The vets x-rays confirmed that. The reaction of the vet and Dr. Saltzman was not to do anything. Nothing at all. My dog was in extreme pain. They gave me pain pills for her but those ran out. She could barely walk at all and did it as little as possible. She gained quite a bit of weight, got sick enough and I ended up taking her to another vet. I had to put her down that night because she was in so much pain. I totally lost any trust in the vet at Beardsley Animal Hospital and Dr. Saltzman. Things were all good and then it was as if my dog didnt matter anymore and nothing was done for her once my last payment was made on the $2000 plus surgery.
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Craig Tingley
I have a diabetic and blind West Highland White Terrier named Apollo who has had a lot of health issues in his life. This is especially true when it comes to allergies, as it has been difficult to find anything that works for him. Due to that, I have had to make a LOT of vet visits, and when I moved to AZ I bounced from vet to vet until I found Beardsley Animal Hospital. All the staff has been wonderful, they all know Apollo and I by name at this point, and always take great care of Apollo when he has health problems. In addition to great care in general, they will also go over all your options with you to come up with a treatment plan that fits both the symptoms AND your budget. I would highly recommend them, both for their hospitality (extremely polite, you can tell they really care for your animals), as well as the care.
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Peyton Sagar
Best vet office ever! Helped us every step of the way with getting our cat ready to immigrate to New Zealand. Not just with the vet visits, but being in contact with the company handling our immigration. This includes emailing paperwork and taking phone calls from this company. Always treated my husband, Willow (our cat), and I with the utmost care and respect! Not a single complaint. Wonderful office and staff from the front desk, to the vet techs, to the veterinarians. Shout out to Ryan the vet tech! You have been so kind to us and so much help! We can only hope to find an equally amazing veterinary office in New Zealand! ❤️
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Sabrina P
I had to put my beloved 10 year old rabbit down yesterday, and of all the places in the area, they were the only ones that were accommodating to my desire to want to be with him on his last day. They gave me as much time as I needed, allowed me to be present, and were so comforting and professional throughout it. It was clear he felt no pain throughout it all and I was so thankful I had found a place that would put him comfortably to rest. If I have a pet someday in the future, I will not hesitate to go here, and would recommend it to everyone.
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Brittany Arredondo
I was hesitant to go because of the other reviews I saw here about overcharging but its Sunday and they were the only place open so I gave it a go. Im very happy I did. I got in right away, they answered all of my questions and treated my dog well. The vet was very nice, personable, and talked to me like another adult, not a lesser person like some doctors/vets have in the past. And even $120 later, I dont think it was a bad price for what I was paying for. My dog has a primary vet but Im thinking about switching over. Thanks guys.
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Sabrina Pasqualle
I take all of my babies here. After making the decision of putting one of our dogs down, they were very companionate, made us paw print molds, and even gave us an extra one for my niece. They let us sit in the room with her until it was done, and cried with us. They sent us a card, and even called to see how our family was holding up afterwards. I highly recommend them to everyone who ask! (Prices over the phones are always an estimate! Please keep that in mind, no matter where you go!)
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laura taylor
The staff and vets are amazing! The hours are also convenient. They make sure to get my boys in promptly when we need them. I do not agree that they overcharge, in fact they go over in depth the cost prior to any treatment, and avoid costs if possible. They even call to follow up the next day!!! I have never had a vet personally call to check on my boy to make sure he was ok.