East Maryland Animal Hospital

Reviews 5

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Alexander Rebielak

I cant speak to the quality of care and knowledge with nutrition outside my experience with Jennifer Marschel. I will say the facility inside was clean, staff was very kind, and professional. Although, I politely smiled as I was given such condescending and arrogant stances to see how far she would go, it was very insulting and hurtful. From her summary as I asked for this in writing "Discussed with owner my concerns of feeding a raw diet, homemade diet, especially at her age." She goes on to incorporate her opinion into a harsh fact, as if she was credible in nutrition, "She is not getting the nutrients she needs to grow. " Honestly in person she went further. And cited ignorant examples like her concern for calcium !?!?! 10%-20% of her intake of raw organic meaty bones like free range chicken or grass fed free range animals!!! Not to mention yogurt etc. I did tell them, we were starting a little bland the first three days to adjust her stomach... Mind you while all this is blended, she gets a variance of leafy greens, sweet potatoes, fruits, in conjunction with her Organic Goats yogurt. She also is on a monitored organic list of supplements all breeder approved. Green Vibrance, Cell Food, high quality Omega three, and whole food vitamin C. Honestly, I am hurt the way she spoke to me as if I was an ignorant dog owner. Try changing careers, and giving up a life all to try and save your last dog through Chemo and diet. She judged me as if I thew chicken into my dogs bowl. I will admit she was polite and soft spoken but humble is not a trait I would tie to her. I understand two sides, but I dont compare dog food to a big mac like some folks in raw do, and I know there a few reputable brands, but show the same respect. Really hurt by the experience. I really liked the office and cleanliness but I really felt I paid someone to insult me and mind my intelligence or the years of experience and stressful undertaking to acquire my knowledge. -A

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Yael Grauer

Our puppy was having a bit of pain after stumbling up a step and we wanted to make sure it wasnt serious. Our vet, Dr. Clemmons, recommended unnecessary testing for a fungal infection that our puppy *didnt even have any symptoms of.* She also convinced us to get an x-ray and radiology report thinking that the pain from the area she hurt was actually back pain, shared the results of said report by adding a very extreme interpretation that *wasnt in the report,* and told us that our 1-year-old puppy would need permanent pain management, daily doses of NSAIDs, and annual blood tests, and to stop all activity such as running, jumping, and playing (basically anything other than walking) for a condition that ended up *resolving on its own within 24 hours* before the vet even had the chance to write a prescription for Metacam. Talk about overreacting. I wrote this review on other sites and EMAH responded by inaccurately stating that the vet simply "added the radiologists recommendations into her treatment plan." This is just not the case. They also attributed my puppys improvement to NSAIDs--even though she improved *before taking it* while we were waiting for the prescription. At least they are consistent--they hear what they want to hear and say what they want to say, regardless of facts. Its sad because the first vet we saw at EMAH seemed good. If you MUST go to EMAH, please cross-reference any recommendations or diagnoses (aka scare tactics) against industry best practices. Remember that animals, like humans, are strong and robust and their bodies are inherently adaptable before making drastic changes in response to extreme interpretations of tests. Getting a second opinion from another veterinarian if something seems off is always a good idea and ESPECIALLY so with EMAH. Its always a good idea to advocate for your own pet--the veterinarian we saw at EMAH certainly didnt.

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A Private User

My 8 year old 16#male cat was diagnosed as a diabetic in May of 2009 just shortly(6 days) before I was scheduled to leave town on vacation!! My regular(now previous) vet wouldnt keep him for boarding and insulin adm twice daily because "it stresses them out too much!" So here I am with Mr. scaredy cat who hides from people, and needing insulin twice daily!! The office staff at the previous vet said to "shut him in a room and have someone come twice a day to give his insulin!! So I got on the internet(what would we do without it??) and found East Maryland animal hospital.."do you board diabetic cats?? YES!! So off Alex and I go the next day and meet Dr. Martens..cant say enough good things about her..Alex spent time with them twice last year when I was out of town..and thru her and the rest of the staff care(I even got a call when he had an "incident of not eating and blood sugar drop while I was gone) What would have happened if he had been @ home??? The 2nd boarding went better, and thru insulin change and regulation, Im very happy to say he has been off insulin since Feb of this year..T did get a little nervous the other day and checked his blood sugar..108!!! I guess you can diet control diabetic cats!! I have swithche all of my cats with the exception of the "baby" and shell switch too once her "baby shots" are finished!! I am so glad I found Dr Martens and the rest of the people there..they know me when Alexs mom calls!! Definitely worth the 40 minute drive from Surprise to Phoenix!!

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Michael Hawthorne

We were clients of East Maryland Animal Hospital for over 10 years. The vets at East Maryland Animal hospital contributed to the misdiagnosis and premature death of our 10-year old Miniature Schnauzer, Calvin. He was diagnosed with elevated liver levels and we were referred to Salt River Veterinary Specialists for an ultrasound. Dr. Aguirre there diagnosed a liver mass. We were then referred to VetMed and Dr. Radlinsky there performed a surgery that killed Calvin. Lab test results showed there was no mass and no cancer. Calvins misdiagnosis resulted in over $6,000 in vet bills and his premature death. This has been heartbreaking. The vets at East Maryland have been involved in other poor healthcare decisions with our other two dogs over the past 10-years. Dr. Martens once recommended that one of our dogs eyes needed to be removed, which a specialist said was incorrect. Our youngest dog went in for teeth cleaning at 2 years of age and while she was under anesthesia, I was called and told she had gum disease and that 21 of her teeth needed to be pulled - this after her receiving at least semi-annual exams all her life - why was this not found sooner before half of her teeth allegedly needed to be pulled? The bill for what was supposed to be a routine cleaning went from approximately $400 to $1,400. They also put our dogs on expensive liver medications that our new vet has said are unnecessary. We do not recommend East Maryland Animal Hospital.

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Clayton Scherf

We moved to Phoenix In 2015 and needed to find a vet for our 1 year old puppy. We were referred to East Maryland Animal Hospital by a friend of our and we could not be more pleased! Plus they are less than a mile from our home. Very convenient! Dr. Ann and her team are AMAZING! They have always taken great care of our pup! I really love the fact that this office is LGBT friendly and always treats us with kindness and respect. My husband’s father was a vet, so the standard was set high. I can say that East Maryland Animal Hospital is the place to go! The office and exam rooms are always clean! Our recent visit was for our newest addition to the family! Tikaani is a 5 month old husky puppy that we adopted and needed to have his first checkup. As life does, the day of the appointment I was thrown one curveball after another causing me to be 10 minutes, then 20 minutes, then 40 minutes late for the appointment. The team over at East Maryland Animal Hospital was completely accommodating and made sure we were seen! THANKS! If you don’t have a local vet and need one- Check them out!

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