Animal Specialty Group of Scottsdale

Reviews 3

CA

Candra Adams

Firstly, I was told here that my little chi would probably need knee surgery and extensive work to "reshape" her legs. I took her to two other vets for opinions (something I highly suggest doing) and they both disagreed. One suggested I just wait and see how she does (her patella was going in and out). Sure enough, she is now fine. The other said if she does need surgery (hes an orthopedic surgeon, too) it would be a simple procedure of deepening her groove. Thats it. Secondly I would never have my dogs here because Ive seen the techs walking dogs outside who are limping. They didnt know anyone was around because I was in my car getting ready to go in. They were extremely cold and callous to these dogs ("hurry up, why dont you?" "hurry up so we can go back inside") Uh, these dogs are doing their best. Much, MUCh different from how they act when they know people are watching them. However, I was coming primarily to see Dr. Mayer and not them, so... the last time i came to see Dr. Mayer I got confused about appt. dates. The front desk/tech girl named Nicky or something (she looks like Olive Oil) knew there was a confusion. Nevertheless she waited until 4:58 to tell me that she was locking the door in two minutes. My b/f had dropped me off and went shopping. I looked for my phone but didnt bring it. She was very snotty about letting me use their phone. I called and he said hed be there in ten mins. I asked if I could wait for him to come as it was 110 degrees that day. She said no, shes locking the door right now, and I could either wait an hour in the lobby for Dr. Mayer with no way to contact my b/f or let him in ; or wait out in the heat. I hoped he would be there soon and went out into the heat. Now, she knew that my little Serene had two strokes and was having seizures and she felt perfectly fine doing this saying "I dont work for Dr. Mayer anyway, I work for Dr. Lirtzman, so its not my problem". Well, cant you have a heart for animals no matter who you work for? And as a tech she would know that heat brings these problems on. That night my Serene had the worse grand mal seizure shes ever had from being in the heat, (although I finally found an open nearby office and asked if I could stand in there for a moment). The next day my b/f called the office mgr. and she said the same thing "we dont work for Dr. Mayer so its her fault". Again, zero compassion. What really burned me up though is that this Olive Oil didnt actually leave the office until my b/f had arrived. She went out a side door, ten mins. after she kicked us out. I had been in those back areas before and could have easily waited in the cool lobby and then exited ten minutes later with everyone else. Trust me, they "care " about your pet when youre watching and they have their hands on your wallet. BTW, I saw that they want to sue someone else for daring to leave another honest review on them. Makes me wonder about the validity of the good ones. Well, one of my friends has been voted "top 100 lawyers in America" and I used to be a legal asst., so if you want to sue me for an honest review, bring it on.

SH

Shannon Mini

I would highly recommend ASG to anyone that needs a specialty vet for any type of major surgery. Although I never ended up having to get surgery for my baby, my experience with ASG was incredible. I was finally referred to Dr.Lirtzman after I had spent thousands of dollars trying to figure out what was wrong with my 8 year old pit, Whiskey. This fur-baby was my life. Doctor after doctor ran tests and no one could give me a straight answer on why he was so ill. I was frustrated and confused and in pain watching my baby suffer. I was finally told after an emergency vet visit that my Whiskey had a defective kidney and it needed to be removed. That was when I was referred to ASG. When I walked into their offices I felt comfortable and calm. Dr.Lirtzman spent almost 2 hours with me and my Whiskey going through all of this files from other doctors to figure out what was going on and why he was so sick. He painted a picture of the possibilities on the white boards in the patient rooms of what could possibly be wrong with him. In that same visit after reading through everything.. he told me that, yes his kidney was defective, but there was more of a possibility that he had metastatic cancer and his body was most likely riddled with tumors. He said surgery at that point was not an option. In 1 office visit he told me the worst news possible, but at least it all stopped there. He took the time to talk to me about everything and why no one else had caught it. He consoled me and took time to share his personal stories. He gave me a time line on his care and what I would expect next. 2 months later, he also helped me put my baby to rest. I only wish that he was an every day vet as I now have a hard time trusting other vets now. God forbid anything were to ever happen to one of my new fur-babies and they needed surgery.. I would rush them to ASG. I have nothing but great things to say about Dr.Lirtzman and his staff. I can not thank them enough for making one of the most difficult things I have ever had to do, a little easier.

KE

Kevin Holloran

We took our 175 lb, 3 year old Great Dane to 3 other Vets including a Neurologist over the course of 2 years and no-one was able to tell us why she could barely walk, we tried weekly injections, chiropractic care and acupuncture just to try and relieve some of her pain but she just got worse and could barely get up from her bed without help. Some Vets thought it was her hips or maybe even Wobblers syndrome. As a last resort I found Dr. Lirtzman here on yelp and scheduled an appt. It took him 1 look at her to tell me what was wrong, HE IS JUST THAT GOOD!!! This whole time it was her knees. She had blown out her ACLS as a puppy at some point and had been compensating for a long time with anti-inflammatory medication until the pain from the secondary meniscus tears got to much. He was the only Vet that was able to do a thorough exam on her knee and without expensive testing and sedation, her knee popped and made the loudest click you have ever heard. He performed a laproscopic arthroscopy and partial meniscetomy on the first knee and she did incredibly well. 3 months later we opted to do the same on the other knee. What an amazing difference!! My 3 year old Great Dane who could barely get up and walk is acting like a puppy again! She runs and jumps and cant wait to swim in our pool every day. I never realized how depressed she was because of her pain. I am so thankful to Dr. Lirtzman and his amazing staff for all they have done in literally saving our Dogs life. My only regret is not finding Dr. Lirtzman earlier!! Thank you ASG staff from the bottom of our hearts. Krystina, Kevin and Nymeria