Category: | Family Practice Physician |
Address: | 6501 E Greenway Pkwy #160, Scottsdale, AZ 85254, USA |
Phone: | +1 480-948-9903 |
Site: | nsfma.com |
Rating: | 2.4 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Edwina Sprow
Having worked in the Medical Industry for over 30 years, I have learned the ins and outs of a medical practice. As a result I look for an office staffed with Caring, Knowledgeable, and Professional Drs, NPs, and PAs. I also look for Non-Clinical staff to be Polite, Patient, Helpful, and Knowledgeable in the duties their position requires. North Scottsdale Family Medicine has provided me with all of the above. I have seen all of their providers (except for the NP) at least once. When my PCP is not available, and I am sick, the schedulers do their best to get me in as soon as they can with one of the providers. When there has been a misunderstanding about my bill, the Billing Department has been quick to assist me, even joining in on a conference call with my insurance to assist me in understanding the payment process. I might not always like how the billing process works, but that isnt their fault, it is me and my understanding of my insurance policy. As a result I now study my insurance handbook before scheduling some appointments. Because of my chronic conditions, I also know I will never have a Screening/Wellness Visit. I only wish insurance companies, including our Federal Plans, offered the same education that Debbie and her billing staff have offered to me.
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Kelly F
The office staff is disorganized and cost us $300 because they failed to submit a form to Quest by the due date. They tried to tell us they did but after calling Quest and asking for a copy of the form that was submitted, it was sent three months after it was due and only after my husband called the office to inquiry whether it was sent. Dr. Babey also requires that you schedule a different appointment for each issue at a cost of almost $150 a visit (give or take a few dollars). Im not referring to the wellness visit. I understand this has to be billed separately. My husband had to schedule a follow up appointment for high blood pressure after being diagnosed during the wellness visit that he needed medication for the high blood pressure. At that time, my husband mentioned the foot issue. After mentioning it twice, Dr. Babey recommended that my husband see a specialist without even checking it!! My husband found another doctor close by. They are rated between 4.5 - 5 stars if anyone wants to check them out.
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Brandon Jacobson
in my opinion the office visit was easy and fast... This was supposed to be a 100% covered preventative care visit but i still got a bill. Billing department sucks and requests a lot of paperwork to solve anything. Soo for a $9 dollar bill that I will pay they get a bad review. There should have been no bill so clearly they will do what it takes to get extra money out of you even though i showed them the document from my employer on whats needed. STAY AWAY AND FIND A BETTER COMPANY
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Barbara Kendall
Dr. Brewster is the best PCP Ive ever had. Hes caring, considerate and genuine. You can tell he loves what he does and he cares for his patients. Maggie is amazing! She always gets me what I need and returns calls within the same business day. Every time I need an appointment, emergency or not, they always offer me same day, next day to get in. Ive never had a billing issue in the 2 years Ive been going to the office. Thanks to everyone in the office for taking such great of me!
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Travis Borkenhagen
Very strange conversation with the lady that answered the phone to schedule. From the start she seemed very much not to care about my call or scheduling my wife. The call was awkward throughout however what bugged me the most was when I asked if there were any female physicians and was told no, I responded with the fact that I should wait until my wife was available to ask her. I received an abrupt "ooooh" as if "do whatever you want to do, we dont really care anyhow".
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Jessica Abbas
Ive been a patient for 12 years and have seen most of the doctors during that time. Most recently Ive been a patient of Dr. Brewster, who is phenomenal. I never have to wait more than a few minutes to be seen and Im never rushed during my visit. The whole staff is friendly, accommodating and I know my well being is top priority. Thanks for being so great!
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Bicycle Fitting
Ive been a patient here for about 5 years. The physicians have a great bedside manner and provide excellent service. The phlebotomist, in my experience, is painless and efficient and the office staff, though constantly busy, have been efficient and polite. I have never experienced a billing error in my time as a patient. Excellent practice!
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Mike Flory
Horrible experience with the office staff. Dr was nice enough but the office billed me incorrectly and is unwilling to work with me or my insurance company to resolve the issue. I"m forced to pay out of pocket for the offices admitted mistake. Bad business practice... avoid at all costs!
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Roxanne Nardecchia
Dr. Babys staff was very accommodating in scheduling me and even changing my appointment that day due to unforeseen circumstances. Dr. Babey is very open and listens to your needs. He always has a smile and his MA Perla reponds to VM rapidly! Love this group!
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Diane Tinker
I have always received care, concern and time. I have been going to these doctors on an off for close to 30 years. I changed only because of changes in insurance coverage but so glad to be back with them.
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M PFam
The front office staff is horrible, snappy, rude and unorganized. We like our doctor but cant deal with all the billing errors and rude inattentive staff. We are switching to a different provider.
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Paul Kondrich
Very welcome staff. Dr Babey was very pleasant and easy to discuss health care with. I would give a good recommendation overall.
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Amanda Reale
Dr. Brewster and his staff are great! Dr B is very thorough and always takes his time with me . Highly recommend !!!!
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Blake Wallace
Friendly staff, Dr. Babey is knowledge, friendly and quick.
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Joyce Clarkson
Caring and professional. Always punctual.