Sabino Veterinary Care

Reviews 5

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Eliyahna VanKurin

The doctors at Sabino were so nice. The first thing we loved was the welcoming atmosphere and the open friendly hearted staff. Really a great thing when youre looking for a caring and compassionate practice. The next wonderful thing we noticed (after visiting 3 other vets with no diagnosis) was that they were willing to offer the x-rays and / or ultrasound services for about half the price of the other veterinarians. This seemed like a sign to us that they really cared and werent just in it "for the money". While discussing options, we expressly voiced concern over any biopsy being done because of the likelihood that if our cat had cancer, it would logically cause it to spread. The vet we spoke with said she understood our concerns and agreed and would definitely ask us and give us the opportunity to discuss the necessity and value of doing such a thing before ever attempting it. We were told we needed an appointment with a different doctor there at Sabino (we assumed more knowledgeable about his condition) to get the ultrasound. We met with her and she insisted that the only way to really know what was going on was to do fine needle aspirates. We allowed it and the tests were done and sent out. She called us on Saturday, which we thought was very kind since she was probably not working, to inform us that our cat had small cell lymphoma. We were both saddened and relieved to have a diagnosis and admittedly, confused on how to proceed since weve never had a cat or any animal for that matter get so awfully sick. During the phone call on Saturday, she said that she really thought it was too late for chemo or radiation to do him any good and that he was too weak to survive it. She recommended that we call a holistic vet for further treatment and gave us a couple of recommendations. While we waited for the holistic vet to answer our voicemail and call us back about a possible appointment or treatment options, we became concerned that our cat was dropping weight much too rapidly and he could hardly walk. Sabino told us if he began to pant we should bring him in because it meant trouble breathing. When she hung up the phone after referring us away, she just said "good luck with him!". We found a liquid product online in a dropper that was supposed to help cats with lymphoma hold weight and had vitamins and minerals supplement to help him fight. I ordered it with 2 day shipping and by the time it came, he was gone. We held his feet and head when he went into seizures in the evening. He cried out and died in our hands. It was the most awful thing Ive ever been through in my life, watching him suffer with no way to help ease his pain. I really wish Sabino would have had the foresight to supply us with at least supportive medicine while we waited. No antibiotic, no nutrutional supplement to help him with his rapid weight loss... no pain medication to ease his suffering at all. So in one way, I loved Sabino and everything they helped us accomplish and in another way, I feel like after the diagnosis was beyond their expertise, they just dropped us like a hot potato. Very mixed review.

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Chad Roberts

One day my dog started limping and was wincing in pain with every step. My usual Vet couldnt find a same-day spot for us, so I tried Sabino Veterinary Care; and they said they could squeeze us in. We were the last appointment of the day, and except for me noting that my watch showed a time later than the hours printed on the door, youd never know that I was making everyone stay late. The entire staff was as friendly and fantastic late in the day as they would have been at noon. Instead of launching right into troubleshooting Dr Jim first took the time truly get to know my dog. He crouched down to her level while petting her and saying soothing words (my dog is pretty high strung). He made the excellent point that she was in a strange place with someone shed never seen before and he wanted to put her at ease before starting an exam. It turns out that the issue was only a deeply embedded thorn that my dog had stepped on. Dr. Jim was able to remove it with little problem. I had only intended to go to Sabin Veterinary just this one time, but Dr Jim and the entire staff was so amazing that I decided that he and Dr Susan would become our primary Vets. Since then Ive mostly worked with Dr. Susan. Recently weve been facing a more serious health issue during which Dr. Susans caring and compassion for both me and my dog has really shone through. Dr. Susan worked very hard to provide us with options and alternatives that balanced possible positive outcomes with financial considerations. We ended up having to go to a specialty care Vet, but I was most impressed and appreciative that Dr. Susan still followed up with me to see how we were doing and if there was anything we needed. I have also referred 2 of my friends to Sabino Veterinary Care and theyve both shared with me similar stories that highlight just how wonderful both Dr Susan and Dr Jim are. Just to give you an idea of how much my friends like Sabino Veterinary Care they each drive close to 30 minutes to bring their pets there (in Tucson thats a long way). Thank you both so much for all you do for our four-legged friends!

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susan freud

No words can adequately describe the kindness and gentleness of Dr Jim who helped me make the decision to let my Frankie go. The extra time he spent with me, the detailed description of what to expect , his compassion and empathy were amazing and went far beyond any experience I have ever had in my 50 years of owning pets. His doting staff also went out of their way to ease the loss. They are truly dedicated to caring for both animals and their owners in a professional and expert fashion. and supporting their patients during the most difficult of times.. I simply cannot thank them enough. Susan Freud

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Nancy Arseneault

Sabino Veterinary Care was recommended to us by a friend who is very particular about her dogs. We brought our 8 month old puppy to see Dr. Susan. The dog was suffering from a case of Giardia which another vet was unable to control. We were very pleased with the entire experience from the first telephone contact to the front desk staff to the technician and doctor. The care has been extraordinary. Our puppy (now 10 months old) is happy and healthy. We have become regular patients at Sabino and were grateful for the genuine concern and professional expertise offered by this fine office.

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Charles Rigney

Because we are new to Tucson, our dog is too. Based on the reviews we could find on line we chose to try Sabino Veterinary as our regular vet. Between the time that we made the appointment and we went, our poor dog had to go to the emergency vet twice. When we saw Dr. Susan my wife ,myself and especially our dog were vet weary. Dr. Susan and her staff could not have been more caring and concerned for our 15 yr old dog! We were made to feel at ease while being impressed by the professional care provided. We are selfish so dont go to this Vet care ...We Want them all to ourselves ! Charlie

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