Category: | Veterinarian |
Address: | 960 Pico Point, Colorado Springs, CO 80905, USA |
Phone: | +1 719-685-1177 |
Site: | bearcreekvet.com |
Rating: | 4.7 |
Working: | 7:30AM–5:30PM 7:30AM–7:30PM 7:30AM–7:30PM 7:30AM–7:30PM 7:30AM–5:30PM 7:30AM–3PM Closed |
KA
Katie Hayes
First I would like to say how awesome your reception team is. When I called early Wednesday morning I had a lot of questions and advice on what I should do for my cat who I thought had a UTI. Jennifer picked up the phone and was so awesome! She not only gave me price estimates for a possible exam, urinalysis, etc, but she also gave me her personal opinion on what she would do for her own male cat. I hadnt gotten that kind of service from the other 8 vets that I had called that morning! Its mainly because of Jennifer that I came to Bear Creek Veterinary Care! I took Jennifers advice and made an appointment that day. As soon as I walked in Jennifer was so sweet and got me set up in a room. The nurse came in (who by the way was very sweet) and did a little check up on Tibbs before the vet came in. Doctor Ashlee came in and did another check up on Tibbs. Doctor Ashlee gave me a all the advice and next steps that I needed to hear. The diagnosis wasnt easy to handle (Possible blockage which could be deadly). Doctor Ashlee was very helpful and answered all of my questions. We had Tibbs stay at the Vet that day for some tests. The other receptionist (I cant remember her name sadly) was so sweet and helped with all of the billing information and gave such encouraging words. We brought him home that night with all of the meds and information that we would need to nurse him back to health. Not only did Bear Creek Veterinary Care call the next day to check in on Tibbs, they also called the day after that as well (which is today) and I am very certain they will call again this week to see how he is doing. I will definitely make this my pets vet for as long as we live in Colorado. I want to personally thank the WHOLE team at Bear Creek Veterinary Care for your exceptional service of care and for treating me and my fur baby like family. Thank you!!!
ME
Meagan Lupo
Writing a review because Im SO glad for the other reviews I found here that lead me to choose Bear Creek for my dog! They are GREAT!!! Dr. Pearson and the rest of the staff took EXCELLENT care of my pooch when he needed some very painful procedures done (infected anal glands, yikes). They were all very sweet and caring and most of all, gentle. I never got a rushed feeling at any point, she spent hours with us on several occasions, slowly considering our options and getting to know our situation and our dog. It was pleasurable even for the situation, very good sense of humour and "bedside manner". I just got off the phone with her receptionist, a very sweet lady, who called after each procedure and then today a week later to check and see how our poochy was doing. Also I have to mention how gracious they were about the financial end. Not only did I find them very reasonably priced (I called 5 other clinics and they were the cheapest on everything) there was no charge when I had to bring him in after a procedure when he wasnt feeling well to have him looked at to see if there was something wrong, there wasnt, but she took time to sit down with him and look him over thoroughly. Just all around great place and I certainly recommend it any chance I get!! THank you Bear Creek!
NI
Nick Hait
Just moved to the area and had a great vet back where I am from. These folks were right down the street and were a bit more upscale in terms of others in the area. I made just a regular check up to meet the doctors and make sure my one year old pup was in tip top health. I met with doctor April who you could immediately tell loved her job. The way she communicated and introduced herself to Rocket it was clear she wasnt just an animal doctor but an animal person. The entire staff that I met, in fact, smothered my wonderful puppy with love and attention and made us both feel welcome and at home. They were very attentive and informative and I would recommend them to anyone seeking the utmost professional care in an environment that is really relaxing for your furry loved ones. As long as I am in town I will be calling these wonderful people my vets.
AN
angie yoder
My vet was Dr. Kevin Lisenbee. He is great!!! My Louie has not been eating and has lost a huge amount of weight. Dr. Lisenbee gave me some thoughts on what could be wrong and immediately started blood work. He then called me personally and explained the results and options for what could be done. I read some of the reviews and I personally dont feel this clinic tried to swindle me in any way, ALL medical care comes at a cost and it would be crazy to think that your pets are exempt from these costs. It is what it is. The staff was wonderful as well, I told the woman at the front desk that my cat threw up in his carrier and she got up without any hesitation and offered me coffee and came in to clean the carrier! I had a great experience even under a really stressful time.
AS
Ashley Horne
Dr. Van Valen and the staff at bear creek are the most wonderful people. i was nervous about finding a new vet when I moved here, but they go out of their way every single time we go in (and with my dog, that means often) to make sure theyre well taken care of. Most vets I have gone to make me feel very unimportant when we go in. They want to hear the problem, subscribe something ridiculously expensive, and get you out the door as quickly as possible. This is not the case with bear creek. Dr. Van Valen has always been very patient with my pets, and myself as well. My pets adore her and she makes sure I know all of my options, as well as the pros and cons to them all, before I make my choice. Wonderful place and wonderful people :)
MA
Mamaofdogs Barks
I came in today with a minor emergency. I accidentally cut my poodles skin with scissors. I cried of course. I took her on a busy Monday and they fit her in. Not only did they fix her cut with stitches but cleaned her ears and gave her a summer cut. As far as I am concerned they are the greatest veterinary practice I have ever been to in 35 plus years of having dogs. I have known Dr. Fernyack since forever and she knows who to hire to be vets in her practice. The other two vets there are top notch and both professional and the nicest people you would ever want to meet. They treat your dogs like family. If you have a dog or cat do not hesitate to go there. They way they care about you and your animal is beyond compare!
MA
Mario Bustillos
Best Vet Anywhere! I absolutely love this office. The entire staff is amazing. Dr. Pearsons obviously has a deep love for animals. My first appointment with my dog and cat was at something like 4:30 (maybe 5:00?) in the afternoon, and I thought it would be rushed and perfunctory. Instead, she sat down right on the floor with my dog and talked with me about my animals for over an hour. She was really interested in everything I had to tell her about them, thoughtful, and patient. She was excellent with my cat, who was really scared being in a new place. My husband is military and I dread the day (though it may be three or four years away) that we move away and have to find a new vet!!