Morgan William S MD

154 Traffic Way, Arroyo Grande, CA 93420, USA

Category:	Pediatrician
Address:	154 Traffic Way, Arroyo Grande, CA 93420, USA
Phone:	+1 805-473-3262
Rating:	5

Location

Photos 3

Reviews 5

William Miller

First and foremost: Dr. Morgan is awesome. He has been my kids pediatrician since birth, and has always been great. (For reference, my oldest is 13 years old). Wed heard of and experienced varying degrees of a lack of professionalism from his office staff over the last decade-plus. We have stuck with him through it all... until today. I have been trying to rectify an error made by our insurance regarding the assignment of a different primary care physician for the kids. For those not aware, that is a four-way conversation: patient + insurance + Drs office + physicians group. In trying to determine the source of the problem today with Dr. Morgans office staff (Id already confirmed it was fixed on the insurance end) I was routinely interrupted, cut off, talked down to, and frankly just not listened to. I missed the name of the girl that answered the phone originally, but then I too was passed off to "Spring". (See the other review below) I was exposed to more of the same, except a little more venomous. I tried to point out to Spring that she was interrupting me, but she again lost her cool and said Id be interrupted "a million times" (or somesuch) before she finally slammed the phone down, hanging up on me. I have never, ever, (short of a pissed off telemarketer) been exposed to so much unprofessionalism on the phone. It doubly stings because, like the previous reviewer, Im just trying to deal with my sons healthcare. So, that was the straw that broke this camels back. I will not continue to send my family into an environment that is prone to that level of toxicity and unprofessionalism. I just started the process for my sons to be assigned a new primary care physician. Its too bad, Dr. Morgan and I had some great conversations over the years, but its a small office, and I have to assume he actively, or passively, condones his staffs behavior.

Theresa Bottini

Misdiagnosed infant with strep. Told us he was fine, i pushed for him to do a strep test because my other kids all had strep. He argued with me for 5 minutes telling me it would be negative. Comes back in telling me it was positive! Fast forward to 3 years later when my insurance company asigned my kids to him and i call to make an appt becauase shes sick and his receptionist tells me tgey cant see her until they have her files sent to them.... My daughter is sick , they are her dr. but she cant be seen by them? They told me they arent an urgent care and i need to get her new patient packet and files turned into them before i can make an appt. When i called, the lady laughed under her breath and asked if she was a new patient, i said Dr. Morgan was assigned to her and she told me to call the insurence company n have them change it to a different dr..... what? My daughter is sick! I dont have time to do all of that! She needs to be seen! I DO NOT RECOMMENT DR. MORGAN. VERY UNPROFFESSIONAL! RUDE STAFF!!!

Amanda Reynolds

Today I had to contact this office due to a mistake that CenCal made and appointed this office as the provider -- well not only was HUNG UP on but the lady named SPRING is extremely RUDE. This office is refusing to refer my son back to his CORRECT DOCTOR ..... Called CenCal asked for an emergency over ride and they wont do it ....... I have been waiting MONTHS for my son to have surgery and NOW THIS ARE YOU KIDDING ME ..... THIS OFFICE IS NOT IN ANYWAY HELPFUL AND IS EXTREMELY RUDE ....... GOOD THING CENCAL UNDERSTOOD CAUSE THEY WERE TREATED THE SAME WAY --- DO NOT TAKE YOUR KIDS HERE

ABA .ABA

My kids have seen Dr. Morgan for over 5 years. He is highly competent, has great bedside manner, and is genuinely concerned for the health of kids.

Emma Valles

Dr. Morgan is the best doctor I have ever had. I definetly recommend him.