Category: | Medical Center |
Address: | 501 S Buena Vista St, Burbank, CA 91505, USA |
Phone: | +1 818-843-5111 |
Site: | california.providence.org |
Rating: | 3.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Heather Goodwin
I will never go to this hospital again, the doctors they let work in their hospital are not connected to the hospital at all. Their admitting paperwork tells you that the nurses and doctors are not employees nor agents of the hospital, which basically allows them to let any idiot work there and not have to be responsible for the consequences of having someone make a serious mistake in a patients care. My first encounter with Saint Josephs hospital was when I needed a transvaginal ultrasound to check for masses. The ultrasound tech was totally inept and actually asked me to insert the transducer myself because she didnt want to hurt me by inserting it into the wrong hole. This should have been a clue to run away from this hospital, but I didnt think everyone working here could be this stupid. My second encounter was when I was admitted for a hysterectomy. During my hysterectomy my surgeons sent over some tissue from my uterus to have it evaluated by a pathologist at the hospital, but not an employee, whatever. He diagnosed the tissue as cancerous, so my surgeons went back in and removed my ovaries. After surgery he evaluated the tissue again and diagnosed it as not cancer. Because of this misdiagnosis I lost my ovaries, had he diagnosed the tissue correctly my surgeons would have only removed my uterus and not my ovaries. At this time I was 38, so basically I was forced into menopause at 38 because of this doctors wrong diagnosis. This has caused me weight gain, pain, hot flashes, memory loss and fatigue. I have to wear a patch to get the hormones I need that were lost due to losing my ovaries and this patch increases my risks for cancer and stroke. The hospital accepts no responsibility and neither does the doctor. While in the hospital I contracted VRE due to somebody not following protocol. My final encounter with this hospital was when I went to the ER a couple of weeks after my surgery. I went because my joints were stiff and hurting so bad I could barely walk. I was concerned that I might have a Staph infection or something but all the ER doctor kept asking me was if I wanted a pain shot. I wanted to know why my joints were so stiff that I could barely walk, but they were no help. I even had to go get the wheelchair out of the hall because they moved it out there while I was waiting to be seen and never brought it back when I was ready to leave. I went to my doctor the Monday after this ER visit and found out I was having an allergic reaction to Cipro and that was why my joints were swollen to the point I could barely walk. When a hospital allows people like these to use their facilities but takes no responsibility for them beware of what can happen to you.
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James and Sharon Soares
This is a zero star by the way. I lived in Brazil and public health there was much better than this hospital will ever be. Went to the ER twice, second time I got admitted and Janice the triage nurse wouldnt let me talk and explain what I feeling. She didnt even had any access to the records of my prior visit the night before. When I finally was taken in this very rushed doctor made me explain everything again, told me I was probably be staying the night and never came back. About three hours later is one nurse came in to take me to my bedroom, and even he was surprised no one has told me anything yet. No doctor came to me until around 7am this morning, and doctor Lee was super rude, hardly expressing any interest in knowing what I was feeling and caring even less to what I was saying. Checked me on a couple things and told me problem was because Im overweight. I tried to tell him my problem started when i used to weight 180lbs and that was hardly a problem generated by my weight. Indeed I got overweight because of my problem. He said he didnt want to perform a back surgery on me because of the size of the cut hed have to do but he had no problem suggesting for me to get a gastric bypass surgery with another doctor. Then he said he was going to send me home and until now no nurse came in to discharge me, but they keep coming in to draw blood. Supposedly Im to wait for another doctor that never shows up, who have been supposedly called pushed and text many times but never comes. Indeed Im glad not to get any surgery here at this horrible place. Not even Donald Trump deserves such a horrible place to be attended. Really the only good thing this whole experience was Pauline, one of the nurse assistants. She truly took care of me and really cared about my comfort and health.
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Roddy Gee
If I could give this Hospital a negative rating I would! My father was not only disrespected by the paramedics that brought him there but the hospital staff was even worse. First off, these paramedics are nowhere near qualified to DIAGNOSE a patient that is the M.D.’s call. They felt that my fathers pain was not "as bad" even though he was short of breath and told him he was okay. They refused to give him oxygen (whatever happened to standing protocols? What happened to doing your job and monitoring SPO2 sat levels?). On the way to the hospital they tried to poke fun at the situation and told my father to calm down because he was exaggerating. Additionally, the crew felt that it was okay to leave him unattended in the back of the ambulance while they all went into the hospital and stated their “diagnosis;” they returned and told him there were 6 people in front of him and he had to wait next in line (obviously they don’t understand the importance of triage). These paramedics kept telling my father that it was nothing but kidney stones he was experience but needless to say, the lab tests confirmed that my father had pancreatitis, liver failure (his skin was jaundiced), diabetes mellitus, a ruptured gallbladder; his length of stay was over a week. The hospital staff (doctor & shift nurses) kept accusing him of being an alcoholic (which he is not) and told him that his habit led him to his current status. They had no right to make those assumptions; also they were extremely rude to my family during visitor’s hours. Horrible experience across the board! As a member of the medical profession, I can honestly say that I am appalled by the way these “professionals” conducted themselves. These patients (and their families) deserve better treatment, fix it!
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Hannah Durazo
I was staying in LA for three weeks for my husbands work ( we are from Tucson ) and had recently had my third brain surgery…….one night when my husband went to work, i began to have severe pain, and dizziness. and was vomiting severely…….so i had no choice but to drive to the ER…….i couldnt have went to a better hospital! I signed in, and the lady at the desk could see i was in distress and gently held my hand and assured me that i would be ok and well cared for….then in under ten minutes i was triaged and taken directly to a room where a nurse was already waiting to start an IV and send me to CT……..doc came in quickly as well and was such a wonderful man! He was all ears and had wonderful bedside manners. he got my pain under control and wrote me something for the pain at home until i could see my neurologist….and he cared so much about what was bet for ME that he referred me to a DIFFERENT hospital because my condition is so complicated! that truly is an amazing doctor that thinks of his patients! oh, and he checked my blood and said i was low on my seizure meds that i take daily so he went ahead and gave me some to get my levels where they should be.ALSO, i had the COOLEST male nurse too! he really helped me stay calm by talking to me and we actually had a lot in common so it was a nice moment in a bad situation. and when the docs shift ended, he came in and told me goodbye and good luck ad gave me a very caring handshake…..wonderful people work here! i couldnt be happier with he entire staff at this wonderful hospital! i would recommend them to everyone!