Duarte Azusa Animal Hospital

Reviews 15

SO

Sonia Ramirez

THIS IS A LITTLE LONG, but PLEASE READ AND BEWARE!!! If they had 0 stars I would have to rate this hospital and Dr. Z a negative 0. I had used Dr. Z and his outside so-called surgeon specialist for orthopedic surgeries about 10 years ago for my lab and I never had a problem, BUT years later things have really changed. I dont even know where to begin as my very recent experience here has been a true nightmare and mostly a nightmare for my suffering rescue dog I tried to put at the best hands and care of. Dr. Z is NOT cheap at all and thats not even the gripe I have if the overall surgery and aftercare had been good, it wasnt even adequate... My rescue dog needed an amputation after the first determination of Cecil needing an ACL repair of the knee, Dr. Z determined once they opened his leg up that there was a mass and a biopsy was recommended. I agreed to the surgery of having my rescue dogs leg amputated as Dr. Z recommended this was the best results for him living a pain-free life. When I picked up my rescue lab from this hospital, I was so horrified to see the surgical site extremely swollen with blood dripping out of the surgical site... I knew this was NOT normal.. Dr. Z was harsh and abrasive when I showed my concern for poor Cecil who had gone through so much already... He harshly replied with, "just leave him here you cant handle him"... he meant I couldnt handle the infection they had already caused as he had been in their care since the amputation on Sept. 1st and 5 days later I was degraded with harsh talk and was NEVER given a proper discharge instructions. Of course I did NOT choose to leave my dog there, it was the weekend of Labor Day their office hours on Sat. are only until 2pm, and they would be closed throughout the long weekend. I asked who would be caring for him during this time... "there is someone who comes in only from 8am-12 to check on the dogs boarding".... My heart sank as I knew his surgery site was infected already! I asked for my records and took my dog home only to have to rush him into emergency as his surture site was still oozing with blood and liquid that was not normal... and you dont have to be a professional to notice that there was something completely wrong with it. I had paid a total of $3,000 for this BUTCHER to do this to my poor rescue lab Cecil. I ended up having to pay an additional $3,150 to the 24hour emergency Vet where it was determined he had a staph infection and aggressive antibiotic therapy and debrailing (where they aggressively clean the area until the dead skin shows improvement), in addition to resurturing the site, Cecil had to spend a week in 24hour care. I feel guilty because I took my rescue dog to Duarte-Azusa Animal Hospital, Dr. Z and his ortho surgeons and staff there. I trusted them to take the very best care of my rescue dog and this is the treatment I received. Its shocking and horrifying that there are heartless so-called professionals out there that are solely in it for the money and have no consideration for your actual pet. This is one place to STAY AWAY from completely. Disgusting all around with blow-up charges as well as HORRIBLE care. Beware unless you plan on paying double for ANY surgery for your beloved pet!

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A

A Private User

BEWARE! This veterinarian is either (A) less-than-adequate or (B) attempts to take advantage of his clients. Heres why... We knew our dog (a Pomeranian) was having some health issues and just wanted some confirmation or resolution. So we took our dog to see Dr. Z for the first time, because it was a local office. Heres the short, but accurate, version: 1. After the exam, Dr. Z was not able to diagnose the problem; he said it could be multiple issues. 2. He recommended giving our dog antibiotics, then returning in 7 days for a follow-up. 3. If the problem persists after 7 days, perform more procedures: x-ray, blood and urine samples, etc. 4. The total of all procedures was close to $500.00. 5. I paid $40 for this exam, which resulted in the above diagnosis (aka nothing). The next day, I took my dog to another veterinarian for a second opinion. Within 2 minutes, this veterinarian was able to determine the cause of the health issue and justified the diagnosis based on the all present symptoms and the conditions of our dog. My guess is that any good and honest veterinarian would have provided the same service. This leads me to believe my first statement: This veterinarian is (A) trying to suck our wallets for money or (B) needs to study-up on his profession. If youre reading this and deciding if you should go here, DONT! If you can, I strongly urge you to use another animal hospital. And if youre a current patient, Im sorry. No amount of perceived kindness expressed by this facility will outweigh the underlying problems with this place: a veterinarian that is either inept or a crook. Good luck.

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A

A Private User

they over price everything and charge for stuff that hasnt even been done. they charge around 50 dollars for a rabbies shot while down the street, its only 10 dollars for the same. the wait is long and they push you to get stuff that you dont want., the service is horrible. if you want to save your money and time, i suggest finding somewhere else, DO NOT go here.

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HA

Harpist Los Angeles

Dr. Z and staff have always done a great job and did not over charge, in fact, just the opposite. Dr. Z is a very kind, soft spoken man and I am referring my friend who does rescue to Dr. Z for all of her huskies pulled from the shelters.

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AL

Alejandro Castillo

I called and asked how much they charge for bordetella was told 27.50!! called azusa animal hospital on arroy highway they said 12 DOLLARS and it coes with free deworming and physical!! total rip off here i would not recommend!!

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QU

quanskimom

I have been bringing my pets here for over 10 years. Dr. Z is a wonderful vet who always gives us professional and candid advice even if his recommendations are cheaper for us. He clearly loves animals.

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J

j Z

I took my pit bull puppy for his first shots, very friendly and good this isnt my normal vet but i came because its the closest

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A

A Private User

I have been using this facility for over 7 years. I have always found the staff to be very professional, And Dr. Z is the best!

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SA

Sam Makki

Fantastic Staff and Dr. Z is AMAZING!!!! I drive 2 hrs to go here because they are so great with the animals and ME!

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JO

Jorge Osorio

Mejor veterinario muy amables todos.

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BU

Buttons Parrillo

Doctors and staff care about animals here and they express that to pet owners. Friendly staff.

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DA

David Forrester

Dr Z is amazing our family has been going here for years and we highly recommend him.

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JA

jacob smith

He grabbed my cats balls just before neutering and said "what a big boy" kinda weird.

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AL

Alejandro Aguilar

Lady in the front is rude but Catherine will take care of you

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NI

Nick Lembach

Great place, friendly folks, no nonsense appointments.

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