Banfield Pet Hospital

8215 Laguna Blvd, Elk Grove, CA 95758, USA

Category:	Veterinarian
Address:	8215 Laguna Blvd, Elk Grove, CA 95758, USA
Phone:	+1 916-691-9040
Site:	banfield.com
Rating:	2.8
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM

Location

Photos 17

Reviews 9

Chelsea Perez

Ive been here twice, and am grateful I dont take my pets here. The first time was a Sunday afternoon in July. I found a baby kitten in my backyard, and to me, he didnt look so well. I brought him in without an appointment(I will hand it to Banfield, their hours are convenient). I just wanted someone to look at him and tell me this kitty wasnt going to die. The woman at the counter told me I had to make an appointment, and wouldnt even look at the kitten. Since no one else was open, I did my best with the kitten. By the way, he was 1.5 pounds and covered in fleas. The second time, I found a tick on my dog. I pulled it out myself, and just wanted to make sure that I had pulled the head, too. Banfield was closest to my house, and again had convenient hours. I handed the tick(in a bag) to the girl behind the counter. She said the vet was in with someone, but would ask when she came out. I told her no worries, I was in no rush. Maybe that was my mistake. 20 minutes later, the girl says the vet is still with a patient, and I should just hang out. 45 minutes of waiting, I asked if I could leave my name and number. She told me no, that the vets cant diagnose the tick unless Im there. I told her all I needed to know was if I got the head or not. She then told me she wasnt even supposed to take the tick from me at all. So, I asked for it back and left. I will not be back, and do not recommend Banfield to anyone.

A Private User

My rat had pneumonia so we took her in to see if there was anything we could do. According to this vet, there was nothing, and so we had to pay $40 for her to tell us that, and another $75 for her to kill my rat. They wouldnt even let me be there with my rat when they put her to sleep. I came back when my second rat grew a tumourous-looking lump on her body. They couldnt do much anything about the lump, but did try to convince me to pay $300 on shots for mites, or $80 on a toxic chemical bath for mites. I didnt even care about the mites! I ended up finding a Much better medicine for the mites that worked instantly, and only cost me $6. They sold me $40 of antibiotics for the rat, who got sick again later. I never even got to know the vets name, and when she was "examining" my rat, people in the back room kept telling her to hurry up and look at somebody elses pet, so the whole $40 appointment was rushed and not comfortable at all. Right before she left, she said something like, "Oh and by the way, your rats obese." And didnt even tell me what to do about it. Horrid! Dont fall into this MONEY HUNGRY trap that wont help your pet!

A Private User

I will never take my pet to this place ever again. Based on their incompetence, the vets on staff sem to be from the bottom of their graduating class. They cannot diagnose properly, nor can they prescribe medications correctly, which is the absolute scariest part of all. Then there is the front desk staff. Sometimes, they can be nice, but most of the time, they were rude, and not just with me! I witnessed their unprofessionalism to other clients, as well. Then there is their highly uncooperative attitude, superior attutude, and their lack of common sense (which I have also seen firsthand with the vets themselves). Just, please, if you really love your pet(s), take them to some other place that will treat your pet and YOU like you both deserve. No person or pet should be subjected to this veterinary practice. They simply are not fit to take care of your beloved pet or you.

Cynthia Isais

DO NOT TAKE YOUR PETS HERE!!!! Especially for anything that has to do with oral surgery! They pulled a tooth without even taking an exray!!!! Then come to find out... they dont even have a dental exray!!!! How did you guys do oral surgery on my dog without taking an exray?!?!? Horrible vets although the staff is very friendly I will never take my pet here again!!!

Brittney Farley

If I could give them less than a star I would. They have no idea what they are doing and only care about finding things wrong so they can charge you more. Its like walking onto a car lot. I tried them out because our regular vet was booked and its the last time I will ever step foot in there again.

David McGuinness

Couldnt be happier with the attention and care my dog and I received.

Larry McLeod

Dr. Chin was a great help with my pets. Caring and knowledgeable.

Sweet Rebel

A long wait time

Krishna Sharma

Good service