Apria Healthcare

Category:	Home Health Care Service
Address:	15091 Bake Pkwy, Irvine, CA 92618, USA
Phone:	+1 888-492-7742
Site:	apria.com
Rating:	2.2

Location

Photos 10

Reviews 6

Tim Smith

Apria is the absolute worst to deal with. DO NOT ORDER FROM THEM!!!! I was forced to use them with previous insurance companies. Besides continuously getting my orders wrong and mischarging my credit card, when I changed insurance companies I called them, except they didnt change it in their computers. I had several hundred dollars in charges carried over for a year which required hours on the phone with many different reps that finally got dealt with after I complained long enough to enough people. Since they didnt bill the charges to the correct insurance company (even though I called more than once to confirm the insurance change since I saw it wasnt changed online) there were some charges that were too old and the insurance company would no longer pay and Apria sent them to collections. So now 2 years later, i am still dealing with them, they refuse to revers the charges even though it was their mistake, and its been months since an email was returned. If you dont have another provider, try American Home Patient - I will never deal with Apria again. I have never dealt with a less organized, less professional company than Apria!!! Avoid at all costs!!!

Laurie French

Im beyond frustrated with this company. I have been dealing with them for over 2 mths. With my issues still unresolved. I live in a rural area, supplies, I ve been told were left inside my security gate, which can only be opened by remote, which I bever received, while I have a parcel size post box outside the gate. They withdrew funds from my account and have not yet as far as I am concerned delivered my supplies. I was forced to deal with their courier Golden State whom can not confirm receipt of goods and sent me back to Apria. I have since tajen business elsewhere and can not seem to get my money returned. The corporate office has not helped. Cystomer Service is in the Phillipeans, can not understand them and they required me to give my debit info. I have Anthem Blue Cross PPO and was refered by them. It looks like small claims to get my money back.

antoinette mosley

The worst customer service I have ever had. DO NOT USE!!!! You will be sorry. I have medicare and Amthems Blue Cross and they still put me in collections. All customer service is in India. You cannot understand them and I waited 14 minutes to be put on hold and then put on hold again.

Frederick Myers

April is without doubt the worst company I have had the misfortune to deal with. Contacting the CEO is also useless as he does not respond to emails . Im

G. Steven Calderon

Very friendly staff and helpful!!!

George Knerr