Family Mason Animal Clinic

Reviews 9

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mountain.wanderer

The first couple of times we went for our cat the vet staff were very nice. But then after a miscommunication with the doctor and the secretary about our cats treatment, the secretary became very rude and showed attitude over the phone. And it was not the first time either. When I called them back after a vet visit asking if we could come back in because our cat needed a urine test, the secretary got defensive and short, saying they hadnt known our cat needed a urine test in the first place. I told her it was fine, and I wasnt blaming them at all but she was still very rude and short with me. We called back today to set up another appointment and as soon as we stated our name and our cats name the secretary once again gave us an attitude, giving us short and clipped answers. And that was it for us! Well be going to another vet from now on. The doctor is nice but with all of the missed communication and high expenses for everything, and being treated so rudely by the secretary its not worth it anymore.

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A Private User

Excellent care for your pet. This is not a fancy vet office - but it is excellent! Dr. Philips gives the best care to the pets and the cost is extremely affordable. My dog had a very bad ear infection and had to have his ears irrigated, 3 visits, 2 shots, antibiotics and 2 tubes of ear medicine and the total cost was around.$250. I have recommended her to several friends who have been extremely pleased with her. If you are tired of being ripped off by vets who charge a fortune because they have fancy offices and 10 assistants and 3 people at the desk and give you a cute card with your dogs picture on it - then you should try this vet. EXCELLENT CARE!!

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DeeDee Gagliano

This clinic is what a vet should be, loving, caring and friendly. Dr Mason is a wonderful doctor who obviously loves animals and does what she does for the love of them and not to be some uppity Dr. I went to a vet in Simi Valley and they wanted to charge me $242.00 to check a spot on my rabbit for fur mites and give him medication. Dr Mason charged me a hair over a quarter of that for the exact same treatment plus better treatment. I will never take my animals to another vet while living in this area. Dr. Mason is the vet for us. I trust her and love chatting with her, shes awesome!!!!!! Thank you Dr. Mason for all your help!

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Marian Salas

Dr Mason has been our vet for many years. We have German Shepherds. Last night she saved our 12 year old German Shepherd dogs life. We are on the road and Gwen got sick. I called Dr Mason and she told me what the symptoms sounded like and told me to get to a vet immediately. 1 emergency surgery later and lots of calls with Dr Mason and our big girl is resting comfortably. If you live in the Conejo valley you cant do better

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Brian Goldstein

I LOVE Dr. Mason. She is one of the last "family" vets out there who cares for the well being of your pet and not "upping" your bill with over-treating and prescribing unnecessary procedures and medications. She knows her stuff and her clinic feels like home! :-)

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Joyfully Joan

Dr. Mandy is the Best! She has an intuitiveness about animals that I appreciate, as my vet. She is cost effective and does the job. She really understands animals. Highly recommend her services.

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RUTH SOSA

She is the most caring and loving Vet Ive ever known. Not interested in anything else but the well being of her patients and their happiness!!! I recommend her to all my friends and family.

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Robin Whitaker

The best vet Ive ever been to. She cares about your pet and doesnt try and take your money for unnecessary things. I bring all my animals here!

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David Guzman

Best Vet in the area! She really cares for the animals and is priced reasonably. You wont be oversold services that are not needed here.

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