ARLINGTON CAMPUS—PSYCHIATRIC CARE FACILITY

Reviews 4

JI

Jim Marchitto

NO STARS would be more accurate. I have to say this is a hell hole, a traumatizing horrific place. It is overcrowded ( mostly by homeless drug addicts, and alcoholics ) staffed by people who speak with thick, heavy, hard to understand accents. Most of the staff is uncaring, detached, unresponsive and neglectful, with some exceptions. There was only one psychiatrist for over 40 patients. I was wrongfully sent there ( from a phone conversation with a spiteful landlord who gave a false report to the police) and I was held illegally for 25 hours. The only reason I was discharged is that after 16 hours one nurse actually listened to me, verified my explanation, and urged the second doctor ( I had to wait 25 hours to see him) to discharge me, who after listening to me for 4 minutes did release me immediately. Conditions are horrible, no real beds except in 2 isolation rooms, no privacy, no one tells you what the rules are, but the first "doctor" I spoke to, after 4 hours of waiting for an evaluation, informed me that I would remain in lock up for a mandatory 72 hours and there is a possibility of an additional 14 DAYS if I do not obey the rules. I asked her what these rules are, as no one had explained any to me. She ignored the question and told me there were 6 pages she had to fill in. She would not listen to any explanation as to how or why I got there. Diagnosed me by looking at my eyes and determined I had a mental illness based on that 2 minute observation alone. NO LIE that is what she told me. I questioned her diagnoses and asked her how long she had observed me. That is what she said really !! " I just now looked in your eyes" This is not a proper or correct psychiatric evaluation by any standard or means. I do intend to file a malpractice suit asap. I also will be filing a suit against the police for false detainment. sadistic torturous treatment , human cruelty, and whatever else an attorney can think of. AVOID this "hospital" with any and all the means you can. Most importantly never speak the "magic words" to anyone even in jest, or sarcastically, out of complete and utter anger and frustration. Lesson learned the hard way for me. Going to get therapy today for PTS.

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JO

John Bell

I found out later through a friend of mine that my nurse never even went to nursing school how was she able to get access??? I cant believe what I experience there... I ask to make a phone call. None of the staff answered me and just ignored my presence altogether. So I just leaned up against the counter and waited for them to notice me. As I’m waiting for their assistance, I couldn’t help but notice, the commotion going on in the office that was located inside a room behind the counter. There was a woman in there who was clearly crying in pain along with a female voice who was speaking to her harshly as I could hear hard thumping on some sort of surface. “Keep your hand right there! Why would you think something like that about someone!?". There was a short pause as I could hear the victim blubbering. "Are you going to tell me?... ANGELA! AM I GOING TO HAVE TO PULL ANOTHER NAIL?! THERE ARE ONLY 4 LEFT!” The voice shouted sternly. “No! Just let me go!” the woman cried. “Your not going anywhere! Now why would you think that about her? This country already has enough crazy people running around, and your only making it worse.” I then heard this small metallic “click”. The woman screamed as I could hear the clanking of her nail being dropped into a tin tray. This particular scream was loud enough to arouse a staffs attention who was sitting there going through what appeared to be some kind of log. Im standing there staring into the doorway of the room as she gives a quick glance over her shoulder and quickly slams the door to it. She then glances up at me with this scolding and menacing look, "Go sit down or youre going to be next!!!". I didnt know what to think or even know how to process what it was that I had just witnessed so without saying a word, I quickly scurried back to my room, sat on the edge of my bed... thought for a moment and began weeping. I really really hope that whoever that woman was who committing that abuse is spending the rest of her life in a cold prison cell.

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MA

Mary Rankin Helms

One star is too generous for this "facility." I recently needed to utilize local agencies to ensure the safety of a loved one and based on the persistent suicidal ideation that was being expressed, the decision was made to send them to ETS for psychiatric "care." Care is the absolute last thing on their mind. Before my relative was admitted I inquired about the necessity of a consent form being signed and I was told twice that it wasnt necessary. However, once I attempted to get in touch with my relative, I was told that I couldnt get any information at all because a consent form wasnt signed. Despite that, when I called around to the different departments/buildings, I was told that my relative was in the general holding area and that if I wanted to talk with my relative I "may or may not" be able to talk with them because the patients are the ones who answer the phone in the holding area and its up to the patients to get the phone to the person being contacted. After no success during that first attempt I called back only to be shuffled around to all of the different departments again and even after initially being told that my relative was in the holding area, this time I was told in each department that my relative could not be located. The last employee that I spoke with literally said "yeah, I dont know what to tell you" when I asked about some type of solution. I had to contact my insurance to get my relative moved to a different facility just for peace of mind. Never again in my life will I allow any person that I care about to go to that facility, EVER! I would rather drive to San Diego County in order to get them treated at another facility despite the problem than to subject anyone to this place!

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AR

Aris Mehrparvar

I had a schizophrenic male like 7 years older then me (Im 19) who was sexually harassing me and making sexual comments and wouldnt stop touching my shoulders or hair I kept reporting it to the nurses who said theyll watch me make sure Im safe but he kept trying and trying and i felt so unsafe and ignored by nightfall I freaked out he slept across the room from me I was freaking out that they even had boys and girls together, anyways at nightfall I told the nurses once again I felt uncomfortable he kept staring at me smiling. They told me its okay the lights are on and were always right here. I woke up at 1am with the guy hovering over me ripping my gown I was screaming and fighting him off me the nurses were in the back socializing I had to had another male patient help me get him off me he even punched him. I started freaking out and crying and was upset that they werent even aware of him getting up and walking half way across the room to do that to me like where the hell were you guys? Then I got threatened to be put under if I didnt calm down I was like are you serious? Worse experience ever I came out with more problems and depression. I give thousands of stars to one RN who use to cut herself in college you were so understanding and sweet you legit helped me to get out of that place and looked past my old scars you told me I had a bright future and that I will make a great doctor you gave me hope that day and made me realize theres a change for me thank you for not realizing Im not overreacting. You are an angel and fit so well as a RN.

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