Navy Medical Center

Reviews 3

CH

Charity Burke

Due to an emergency c-section after a 23 hour labor with my oldest, I scheduled a c-section with a tubal ligation with my youngest child here eight and a half years ago. He came out suckling, however, once he was out of my sight (as they did my tubal) the staff chose to bottle feed him just minutes after birth. He would not take to breast feeding throughout my hospital stay and the lactation nurse there was upset with me for the nipple confusion. Two months later, I quit trying to breastfeed because nothing worked. (EDIT December 2016- Ive come to realize that my sterilization surgery more than likely prevented me from breastfeeding. My breasts never became engorged with milk with my second son [cesarean with tubal ligation] although they were immediately full when I had my first child [cesarean].) I could feel everything that was done to me during the tubal ligation (blocking tubes). The day after it I was weak and bleeding non stop, a young nurse mentioned later that night that I almost needed a blood transfusion during my operation. No one mentioned this to me after the surgery. A few months later I began having periods again. I knew something wasnt right by how heavy and smelly the first one was. After a few months of gory periods, I began a long search for help among military and civilian doctors throughout San Diego and as we moved to Memphis. I bled for three weeks every month for five years and was unable to find any help with ER personnel (this hospital included), doctors and nurse practitioners. Even the obgyn at the military clinic in Point Loma wouldnt help me. He told me I had my issues because I needed weight loss surgery. A nurse practitioner at the base near Memphis told me that I just needed to find a good Sunday school class and prescribed me a low dose of Effexor for depression for three months. Finally, as my youngest was five and a half years old, the three week long blood baths every month slowed down and lasted only seven to eight days. This happened because during a period I passed a super huge chunk of bloody paper out of my body. (EDIT December 2016- Last fall [2015] during my yearly physical, my blood work revealed a serious vitamin D deficiency. I had to take a prescribed potent weekly supplement for eight weeks. This years blood work from my physical showed that I still have a major deficiency. Im currently on that same prescription for 24 weeks this time.) Two years after I passed that messy paper, I began seeing a new gynecologist and a urologist because my uterus was still so big it didnt leave much space for my bladder to function properly. As soon as I drank water I had contractions and ran to the bathroom.(EDIT December 2016- I urinated two dozen times a day.) Christmas (last year) I had a da Vinci hysterectomy (removal of everything except my ovaries) and a Monarc TOT sling implanted for the urinary incontinence. My uterus was at least twice the size of what it should have been. The pathology report revealed no cancer and no tumors. The sling caused horrible issues and I had to travel four to five hours by car to have an experienced surgeon remove 25 cm of mesh that was already destroying my urethra and vaginal walls. I had this taken care of over this past Labor day weekend 2016. (EDIT December 2016-Tricare approved this major surgery with this particular doctor beforehand. There are very few surgeons in the world who do complete removals. Dr Veronikis is the closest one and accepts Tricare. When filing my two travel claims, I was specific and did everything asked of me for approval. With much back and forth with San Antonio, I was flat out denied. Suddenly, theyre telling me that there is a doctor closer to me who could have done the procedure. I know theres not. I repeatedly asked San Antonios office for the name, address, website and/or phone number of such provider/s and they absolutely would NOT provide me with even a hint.) Naval Medical Center San Diego has robbed me of so much. Im just now beginning to recover. Dont let it hurt you.

BR

Brianne Toma

Review for Dr. Rivera: conducted clean, efficient hernia repair with minimal scarring. Looks far better than what most hernia post-op patients look like, with huge lines down their stomach. Mine is just an inch and looks like a cool battle scar. Love it. Abdominals functioning great! Slowly building up my fitness to what it was a year ago, before my hernia became a big problem. Mesh doesnt feel strange anymore. Can do flutter kicks with legs out straight without my abs giving up. When I was fit, I still couldnt hold one leg straight, hovering over the ground, while the other one lifts (scissor kick with hold). Now, even just getting back into my hardcore stuff, Im doing them, and I am so proud of myself! This repair has been so significant for me. To see that I can do a set of scissor kicks without bending my knees or taking a break...I just wanna cry for joy. Thank you, surgery team. Everyone from start to finish (waiting room, holding, pre-, present, and post-) were all amazing. Delighted to see nurses and doctors still be nice to the patient even with the continuous schedule of dealing with them. You guys work hard. Review for Hospital: Next time, when theres construction going on and it blocks certain areas, dont make the signs impossible to understand where Im late to my appointment. I was 30min early and ended up on time...which is late. Thats bad, mmkay? Also, I was not called the day prior to my surgery and got the run around with the numbers provided. I called the first one to get the time for my surgery and she didnt know so transferred me to NON-WORKING NUMBER. SERIOUSLY. Get your act together on that. Im a chill patient. When I was a kid I practically lived in a hospital so I know you guys work hard, but that was ridiculous. Had to call four times to get an answer. Fix this. Also, I saw a kid in the waiting room whose mom was told to come in super early. They had him in surgery gown and was waiting for hours. HOURS. WHY!? I was called BEFORE him. WHY!? You messed up. That poor kid. Kids shouldnt have to go through that. Neither should the parents. Awful. Id give those two incidents negative stars but I really like Dr. Rivera and the general staff who helped me.

DE

Devon Merritt

To much to type But ER is hit or miss in docs being respectful or kind to patients literally had one walk in and say I can not help you because he didnt know what to do with me. Right side ab pain nasea vomiting and more. Then there is Breast health Clinic who claims they are "use to old ladies who bring them cookies" and get offended when they offend you and you call them on it. To the point of a doc actually lying to the commander of hospital a situation yet to be resolved. I will never go back to this hospital and will work with our State Reps to find solutions for why this hospital has declined in patient care so badly. I was sent here early from Japan because of my Breast Health condition and now I am being treated by a doc out in town. Why? Oh because according to commanders letter and my not being happy with a nurse ! they are not equipt to handle my care. He never contacted me he only listened to the bias doc and her nurse. I truly feel this is because she is on board of hospital well that doesnt mean she or any of them should be allowed to bully or lie and I nor any other patient should have to fight for our care we should have caring docs that want to see us and not act as if we are ruining their day by being there. As I stated about the nurse if "if they dont want the civilian jobs Im positive many others would take them" and as for the military members its not always going to be "old ladies bringing cookies" people are going to disagree or not be happy you need to be professional, patients are not there to be your best friends. Yes we will be nice or cordial but because one doesnt want to speak to a nurse because she is unhappy with her doesnt mean throw a fit. Not everyone is going to be happy for me Balboa is awful I will never let them touch me again !!