Category: | Family Practice Physician |
Address: | 221 E Caldwell Ave, Visalia, CA 93277, USA |
Phone: | +1 559-732-4726 |
Site: | holvikhealth.com |
Rating: | 2.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 10AM–2PM Closed |
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Betsy McMillan
I have been a patient for 17 years. I have a chronic connective tissue disorder that require regular cardiac medication. This office is in a rapid downhill spiral that has occurred over the last two years. 15 times in the last few years i have been put in the position of going as long as two weeks without vital medication. three times landing me in the ER over Christmas. This occurs far too often. My pharmacy has worked extensively to get his office to respond and refill my and my familys necessary medications. I tried to speak to the office manager, with no improvement. I finally told his front desk that I would like to transfer my and my sons records to PA Mark Sisemore who cared for me years earlier at Holvic Family Healthcare. Today I filled out the medical record transfer after Dr Sisemores staff assured me he was accepting new patients. This afternoon I was called by Dr Sisemores kind staff informing me that they cannot accept me because Dr Holvik sent them a fax telling them to refuse me as a patient. They are pressured due to the fact that Dr Holvik is the medical director of the Sisemore practice. This is a physician shortage area and finding an MD can be difficult. Dr Holvik out of a sick revenge for my complaining about their poor services, has put me in a PATIENT ABANDONMENT position. Shame on him! I have worked in healthcare since 1983 and have never come across such unprofessional and unethical behavior! The manager and staff refuse to accept any responsibility for the incompetence. She even called me a liar when I told her that when the Dr vacations over the Christmas holidays they should have a plan for Rx renewal. She said she has worked there for thirteen years and he has never left over Christmas. She is the liar. She is too prideful to work in any capacity that involves patients. Responsibility comes before pride. I had cardiac tests on December 2nd and have yet to get the results of my outcome. 9 months!!! and every-time I go in, they still say they are not back. They should try calling and get me the results. The last time I saw Dr Holvik i asked him if he finally read about my rare disorder. His resopnce was "Im not going to do all that reading for just one patient" What a pathetic horrid clinic this is. I wouldnt take my dog there! Time for a call to the Medical Board.
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Jacqueline Avery
I had made my son an apt here to get his physical done to get into kindergarden 3 months ago and I always thought that every doctors office was suppose to call the day before to confirm the apt, which i do rely on. I missed the apt and rescheduled. Turns out they billed me 80$ for not showing up even though i never got a confirmation call. I tried to fight it and the manager called me a liar and continued to tell me that i got a phone call and said they left a message. I went to to my rescheduled apt for my son and they brought us into a room, never closed the door and was very rude to me in front of my 2 children saying that my apt got cancelled and im responsible for paying 80$ and they only do a confirmation call as a courtesy but if they dont call then oh well. This office is the biggest bunch of crooks, they are extremely rude, trashy. I will never go here ever. Btw they scheduled an apt for my boyfriend without his knowledge, didnt give him his "courtesy" call and is billing us for 80$.
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Lorene Johnson
Had been going there for 20 years. I used to love the experience and the Dr... but something changed. I dont know what happened but, the service went down hill. The office lost all patients records from 2013 back to forever!!! When my family went in they acted like we had never been there before. They didnt know the medications what we had been treated for and how we were all related. I went in for an eye infection and a sever cold. A new Doctor saw me from across the room and said he thought I had a scratch on my eye. I reminded him I had just told him the itching and pain started out in the other eye first and didnt think a scratch could switch eyes. He still never came across the room to examine me close up. This was just one of the tales of woe about how they stopped listening or caring. All the great support staff quit and so did my whole family and extended family.
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cesar arambula
4/28/17. We USED to be happy going to this doctor. BUT his ILLETERATE,,,,UNPROFESSIONAL,,,, UNSKILLED,,,, NOT FOLLOW UP ON PAPERWORK AND ****LIYERS***TO COVER THEIR MISTAKES......STAFF.******made us move on, to a more professional and responsible doctor as well as staff. DR. WILLIAM. OFFICE HAD SOME DOCTORS WALKED AWAY CAUSE HE IS TO BUSY TO PAY SPECIAL ATTENTION TO HIS STAFF. His staff make mistakes and turn around and lie to COVER their mistakes. And when confronted about it. They lie to the doctor making people look bad. And of course dr. Reacts. Dont blame him but his losing patients as we speak. Got to report to BBB....
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Kelsey Gubbins
My 70 year old grandma is a patient there an a week an a half ago she had fell an her side was really bruised up she went to see a lady dr that works there an she had my grandma go get X-rays the dr said she would call with the results but that never happened my grandma called several times and my aunt called too they say they have the results and will have the dr call her but they never did my grandma is in terrible pain and I think its very unprofessional to leave her hanging for a week its like they dont even care about her.
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jessica
Ive been going here for years! Now it takes them days to return a call and there are never enough doctors but they offer walk ins... really? I needed to get my child some medicine. Of course they didnt have any openings because theres not enough doctors . So the receptionist said to take her to urgent care. What doctors office recommends you to go to the urgent care just for medicine? Im fed up with this place. DO NOT PLACE YOUR HEALTH IN THIER HANDS!!! I WOULD NOT RECOMMEND THIS DR OFFICE TO ANYONE!!!
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Rebecca
They never call you back no matter how many times you call them and they also never anewer their phone unless you are making an appointment. So if you ever want to speak with someone other than the secretary, I would not come here.
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WeddingDJ911
Amazing staff! Great people. This place doesnt just prescribe medication, they take the time to listen and make sure you get all the follow up test and screenings to figure out your problem. Very caring staff!
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Mike Nickel
Great Doctor