Pets Vet of Arvada

Reviews 6

BR

Breanna Hugg

Anyone that says this place is about the money and not the pets is right. I do credit this vet for saving my dogs life, however that was in 2008. Times have changed. I have now adopted another dog since then, who we unexpectedly found out is epileptic after a few years of having her. A night of terrifying cluster seizures led to hours of testing in this vet. The problem was solved at first, she was on the perfect dose of medication and hadnt suffered a seizure since. Now that Pets Vet has moved for whatever reason, they mustve lost their compassion and common sense on the way. We called three times to get my dogs prescriptions filled over the course of days and were told they would get to it. The day she ran out of her pills is the day the real problems arose. Yesterday, we called multiple times to notify the receptionist that while theyve pushed off our need for a refill this long, they no longer have time to waste. She was GOING to have a seizure if they didnt get us the medication. As the levels of medicine continue to plummet thanks to these careless employees, we were STILL assured that when the doctor got back from lunch, we would be first priority. Isnt it funny how two hours passed since then, and still no refill? We had to go all the way into the vet to get the prescription written face to face since theyre unreliability could no longer be tolerated. And guess what! Our dog had one seizure, followed by a two minute long seizure where she pooped, then rolled around it in while foaming and violently shaking, despite our efforts to prevent our dogs distress. So thanks Pets Vet for not giving a care in the world about your obligations and responsibilities when it comes to living, breathing animals. We will NOT be returning.

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Heather Eggleston

I only give this place a 1 star because I cant give zero stars! Horrible place and I would not recommend taking your dog here, especially if you have a Rottweiler or any other type of dog that may have a "bad" reputation to the public. Took my 8 month old Rotti here and had Dr. Flores look at his paw for a nail trimming . He was acting so strange when he saw her and after her grabbing his paw ( not very nicely mind you) he gentley put his mouth on her hand. After yelling at him she grabbed his paw some more , this time more aggressively. He then bit her. She then proceeded to tell me he needs to be trained and neutered and that I need to get a handle on my dog. We have people over all the time ( and have a 2 year old who is always playing with him) and have had many compliments on how well behaved and trained our puppy is. After taking him to another vet, who he was great with, we find out he actually had a small piece of glass in his paw!! If she could have been professional and refrained from yelling at my dog and telling me Im an incompetent dog owner and thoroughly inspected his paw she would have figured it out. Disgusted with the treatment we received ! For the safety of your dog please take them to a place that cares and doesnt have a predisposition on certain types of dogs.

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A Private User

I have been bringing my dogs here for nearly 3 years, and have always had great, friendly service. PetsVet has a few negative reviews online, which I just dont understand! Its not a swanky animal hospital or boutique vets office but the office staff, techs, and vets themselves have always been fantastic to me and my dogs. My dogs have been in with everything fron UTIs to Giardia (when newly adopted) to a sliced open ear (the treatment of which was about half of what I had braced myself for!) to their regular vaccinations and I have always had awesome results and ended up with healthy, happy pets. To the reviewer that mentioned having to wait for an appointment for over an hour-I have noticed that the office sometimes runs a few minutes behind schedule but in my case it has always been just that-maybe 15 minutes behind tops. To the reviewer that mentioned the unfriendly reception staff-definitely an anomoly as all 3 women who work the front desk are always great whenever I have called or come in, address my dogs by name (sometimes they cant remember mine though ;-) ) and take a second each visit to pet and/or talk to them! All in all, no business is perfect, but PetsVet does a great job at taking care of animals at a reasonable cost.

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Jen Smith

I am so grateful to have found this pet clinic! Dr. Hennessey is just wonderful, and I love that she is equally competent when dealing with both my dogs and my ferrets. Anyone who has ferrets knows that its important to see a vet who is knowledgeable in ferret medicine, as our little fur babies are prone to so many illnesses and issues throughout their lives. I trust her judgement completely, and I feel their pricing is fair and reasonable, which becomes more important when you have multiple pets. I would never sacrifice my pets well-being to save money at a lower-cost clinic, but at Pets Vet I truly feel they are giving the best quality care without taking advantage of their clients. Dr. H also calls me personally to check in a few days after visits, which I find so nice! She truly cares about her patients, and is always happy to answer my questions and make sure I understand the treatment plan. I highly recommend Dr. Hennessey and this clinic! They are proof you dont have to go broke providing excellent care for your pets.

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tristin coyle

While my first visit to this establishment was met with the warmest of welcomes (probably because i was shelling out the bucks), my second one was not so pleasant. I decided this morning to take my dog simply to get her nails trimmed at the same vet I had just taken my kitten to for a check-up. Accord to their policy... They cant trim her nails until she has had a checkup with their vet. That is the stupidest thing I have EVER heard. You can walk into any groomer and get a dogs nails trimmed just by having their shot records. It is pretty obvious to me that Pets Vet of Arvada is only out to get money from whatever situation they can. I then proceeded down the street to another animal hospital to which they thought that policy was completely ludicrous. Congratulations Pets Vet of Arvada... You have successfully secured the position of getting absolutely no more money from me. I will be taking my kitten somewhere else for the rest of her health care needs.

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Patrick Giusti

Ive been bringing my 25lb - 13yr - Mixed breed to this Vet for the couple months now. On the initial visit it was strongly advised she have her Teeth Cleaned. I declined due to her age and the risk with anesthesia. In the weeks that followed, her mouth got infected and her face blew up like a grapefruit! I emailed the Office and they got back to me immediately with a scheduled emergency appointment. My pup went through the surgery and anesthesia and is doing fine. Dr. Hennessy is both a talented and knowledgeable Veternarian. She explains things in a educational manner to her patients, which made me feel confident and comfortable with the operation. The communication & customer service associated with this office is beyond any others Ive experienced. Prices are fair and not nit picky with the little things and extras. Keep up the good work!

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