PetAid Colorado

Reviews 4

AN

Anna Aguero

They DO NOT deserve even 1 star!!!!!!!!!!!!!!!!SCAMERS!!! CROOKS!!!!! This place took complete advantage of our emotions regarding the health of my dog. I took him in because he wasnt walking right. His back legs werent working properly, so I knew something was wrong with his legs. The first visit they say they need to do xrays, I didnt have the money that day, so her diagnosis was arthritis. Ok, she knows best I thought. Within the next 2 days, he isnt eating and still not walking properly, so I call back to get those xrays done. 2hours later, Im told something is wrong with his stomach, she sees a mass in there and it could be cancer. Im told it is very important to get him in to get a ultra sound, to see what this mass is. Scared, I agree to bring him in in 2 days for this must needed ultra sound. The ultra sound is complete, guess what....... NOTHING IS FOUND OR SEEN!!! No one can explain to me why the "mass" is suddenly gone, but nothing is wrong with his tummy. So, back to the REAL reason I take him in the first place, his legs. She tells me he looks fine, and gives me a rx for his nausea, since he is still in a lot of pain. If his legs dont get better over the weekend, bring him back and we will proceed to see if he needs surgery!! WTF?? Without a diagnosis?? The rx I was given.... SHOCKER.....I CANT FIND ANYWHERE IN THE METRO AREA THAT WILL FILL IT!!! And of course its a Sat when they arent open. I get a call on Monday following a long weekend of him still not walking, eating and in pain. I told the "tech" he is not better and they ripped me off on unnecessary tests that had NOTHING to do with why he was even brought in. I was told its not as simple as that and that she would talk to the vet. Mind you, I NEVER once met a Vet. I told her I WANT TO TALK TO THE VET. She then tells me, the vets are busy. I had the pleasure to only be in contact with "techs" and an "Intern". Needless to say this worthless "tech" had no answers for me and I was clearly upset, she said she was hanging up because I was heated. I spent over $500.00 at this worthless, scam of a place for treatment that my dog DID NOT EVEN NEED!!!! They completely ripped us off!!!! I was able to get my boy to a REAL VETERINARY CLINIC this past Sat and he was diagnosed with inflammation in his back and his back leg. The visit was free, and they gave us a rx for free as well. Today is Monday and my dog is almost completely back to his old self!! Hes eating like a champ, his back legs are working again, just back to being the great doggie he is. If PETAID had it their way, I would have had to bring him back for more, extensive, expensive tests, that werent even needed to get him better!!!!! I will be reporting this clinic to everyone and anyone that I can to help save the animal loving people of Colorado the fear, desperation and theft my family and I went through.

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IN

Insulting consultants

This place is a joke if you dont have money for your pet emergency you will be turned away. Even if you do come up with some money they wax you for it and refer you to someone else because they dont have the proper staffing. My poor dogs jaw was broke and hanging from a piece of skin and these ass hats were going to turn me away if I didnt have money to give them, which was right before pay day so I didnt. So I call someone down there to lend me the money get him checked in, only to come back in the morning to my dogs jaw in the same condition and a $300 bill. They tell me that they dont have a doctor that can fix him so they refer me to PETAID downtown on Yuma st. Denver, Because they supposedly have doctors that can fix my dog. So that morning I go down to PETAID as quick as possible to get my poor little guy in to get his jaw fixed. Northside tells me that I get a discount because they referred me. I go there to get my dog in to get his jaw fixed and I dont even get to see a vet they give us a student from Denver university who tells us to come tomorrow but first you gotta pay us $500. I asked what about the referral discount. To which they played stupid and would have never given me unless asked for. So when I come to pick my dog up yet again his jaw was still hanging from a piece of skin (not fixed) and I still had to pay. They told me that my dogs jaw wouldnt be fixed because they dont have the staffing to do it. So here I am with my poor little jack rustle terroirs jaw still hanging and unfixed with about $600 dollars less in my pocket thanks to the incompetence of these places hopefully my dog doesnt lose his jaw.

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BR

Brandi Pratt

This place is nothing but a JOKE !!!! To start, they charge you UPFRONT for all costs (even if your pet is in a LIFE or DEATH situation) which is usually around $600-$800. They will TURN your PET AWAY if you DO NOT have money $$$$$$$!!! All this business cares about is getting their money (even at the COST of your animals LIFE)!! We were recommended to take our dog here (which our Vet Doctor in Westminster at North-side Emergency Pet Clinic said she called down to Pet-Aid and confirmed they had the Doctors who could handle our dogs medical emergency). We leave only to find out the place they sent us too that they recommended do NOT have the Doctors to perform the required Surgery for our dog!!!!!!!!!! PET-AID sent us back home with our Poor little Jack Russel Terriers jaw hanging showing the exposed bone and all back home to suffer for more hours and days until we FINALLY FIND A DOCTOR TO ACTUALLY HELP US!!!! I would NEVER recommend this place to my worst ENEMY!!! And the catty women working the front end were rude and obviously had NO customer service experience what-so-ever... Please beware of this SHADY business!!! We are taking this to the News since the news finally got back to us!!! Expect more from the Pratts!

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VI

Vicky Bass

HORRIBLE place! Amongst the many the many things they lack as a veterinarian clinic, they simply dont give a hoot (being more polite than I should). To explain further, my dog had an ultrasound on a Wednesday morning, followed by a biopsy to which we had agreed and were promised a phone consult in the afternoon. Not only did we not receive a call that day, but both we and the vet called profusely and were either put in an endless "hold" loop or were told "they are very busy back there" (as we were inconveniencing them). Long story short, we finally get the call and are told our doggy has cancer and has maybe a month. This is not to say they have any bearing on the review, but the lapse in time caused an interruption in the dogs (now absolutely vital) medication!!! How *beeping* dare they call themselves any type of humanitarian institution! They didnt hesitate to take our money... For what its worth, I hope our crappy experience prevents you from even looking at this place!

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