Firestone Family and Occupational Medicine

8350 Colorado Blvd #160, Firestone, CO 80504, USA

Category:	Family Practice Physician
Address:	8350 Colorado Blvd #160, Firestone, CO 80504, USA
Phone:	+1 303-689-5160
Site:	sclphysicians.org
Rating:	3.1
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 2

Reviews 9

Magen Cooper

When I went into the office the lady who takes you and checks your regular stuff(blood pressure, weight) was very rude she was very snotty and puffy when she asked the routine questions. She couldnt get my blood pressure taken my arm was going numb and it hurt and I let her know. She just got mad and told me not to move (even though I was very still) she kept on going even though it wasnt reading it. I finally asked where the main artery was and she got offended and didnt answer me. She took me back to my room got the hand pump one. Put it on my arm I asked again where it was because she had it wrapped around my arm in a weird place and I was just curious. She again got irritated and she left saying that the doctor will do it and didnt even try to check it. It was not a good experience. The font staff makes this establishment look very bad which is sad because The doctor however was very easy to talk to and it was a quick visit once he got in the room.... 2 weeks later I had to call back the office because the treatment didnt fix the whole problem. The lady who answered the phone was very rude when I explained my situation. She didnt want to bother helping me just wanted to take my number so that when the doctor came back the next day he would deal with it. Obviously these women do not want to be here and get very irritated when they have to do their job. When i talked to the office manager about these problems she merely stated that I should go find another doctor. Theres nothing that she could do. I will NOT be going back! This is a terrible office

Brian Smallwood

First off our family loves doctor Banks. She is amazing. The office staff on the other hand is terrible. We started seeing Dr Banks a few years ago. The staff had never been that helpful, but we liked the doctor. Lately its hard to even get someone to answer the phone. The last few times we called it was a no go to get seen. We were told it would be several days. Come on!! With sick kids you want me to wait days for them to be seen?? This morning I tried to call and get an appointment because my throat is swelling. They open at 8:00. I called and called from 8-8:30 and finally someone answered. I started to ask if it was possible to be seen this morning and before I could even finish my question, she cut me off and said there was no way to get seen today. Very rude. I asked to speak with the office manager and she sent me to voice mail. I called back and she said she was not available. Not sure if Dr Banks k owns about this issue with front desk. I will be contacting her because I feel she needs to know and give her a chance before we just look for a new doctor in the area.

Regina Rodriguez

I was referred here, so I stopped in because the door said they accepted walk-ins. The staff at the front desk when you walk in was not friendly at all. I asked if they had anything available and she huffed and puffed to the back to ask the doctor. Another person came out who was somewhat friendly but they made it seem like it was a hassle to find out if the doctor would take me. Ive heard good things about the doctors but if they want clients to keep coming back, they might want to have someone who can greet clients with a smile.

Chante Martinez

Called to make a last minute appointment, because my son and I were sick to see if they could fit us in. The receptionist, Misty was her name was very nice over the phone and in person! She fit us right into Doctor Banks busy schedule! Doctor Banks is amazing, my family and I enjoy having her as our Doctor.

Jermaine Tovar

This office is great. I went in a few months ago hadnt had time post. The staff is great and to the point which I love. The Dr.s are great and actually want to help. Coming from California the care was refreshing and would recommend to anyone. Thank you again.

Shawna Bachmeier

Dr.Banks is awesome but her front office staff are totally unprofessional.They are rude and not compassionate at all.Its too bad that they are making people go elsewhere for quality care., which is what Im doing due to their lack of people skills .

Betty Purdes

Dr Banks is wonderful and listens well to her patients! I would recommend her highly!!!!!

Brooke Johnson

Doctors care was adequate, but the reception and scheduling staff need to be replaced.

Betsy Owens

Clean facility, knowledgeable staff, compassionate.