Category: | Eye Care Center |
Address: | 500 W 144th Ave #110, Westminster, CO 80023, USA |
Phone: | +1 303-428-9696 |
Site: | may-eye-care.com |
Rating: | 2.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Joe Muldoon
Many members of my family, and myself, are long time customers of May Eye Care. That changed today. Back in April 2015 I purchased a $50.00 pair of sunglasses from May. They came with a written one year guarantee. Three months later the UV coating and mirror coating came off and I took them back and showed Melissa, the optician at May. She agreed the glasses were covered by warranty but she was unable to replace them at the time because they didnt have a same pair in stock. I told Melissa that I would keep the glasses and we both agreed that if another pair arrived, she would replace them. Today, many visits later, they had them in stock, but in a very slightly different color. I was told that they no longer made the same color as the ones I own, therefore I would have to pay $25.00 towards replacing my glasses (under the same warranty they came with in the first place!) Why? I explained that I was not going to pay for the same glasses twice, as this made no sense to me. Melissa just stared at me indifferently and obviously she didnt care. May Eye Care did not honor their product warranty. I will leave May Eye Care, and take my family with me. As a business owner myself, I would NEVER lose a group of loyal longtime customers over $25.00. Sad!! Also, prior to leaving today, I was going to order an expensive pair of Oakley prescription sunglasses, but not now. Ill take my business elsewhere.
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Itzayana Perez
if I could give no stars, I definitely would. the front desk is beyond rude and lack customer service skills! they dont seem to have straight answers either. they have signs saying you pay $20 if you get contacts or glasses, which is incorrect. also, they ask if you WANT glasses. I asked if my mom needed them, the assistant said no, but if she wants some, she could. why would they offer that if she does not need any?! the receptionist is clueless about everything I asked, she would ask Linda the manager. as far as the doctor, he was quick for the consultation. but hes not very good at being thorough about what needs to be done. over all, a horrible experience at a terrible facility. seems as if theyre just money hungry and not concerned about the actual patients well being. GO ANYWHERE ELSE, BUT HERE.
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Dan Hintz
Dr. May is very nice, professional, and personable. I went for a basic eye exam. The doctor was only with me 5-10 minutes of the 45 minutes I sat in the patient room. The rest of the time he spent helping 3-4 other patients in separate rooms. I kind of expected dedicated time during my appointment, not to be part of a tag team. Also, I was interested in looking at new frames, but all of their frames are locked to the display. I asked if there was a trick into releasing the glasses to try on, they said a clerk would have to follow me around and unlock every single pair that I was interested in. How terribly inconvenient!!! Due to this, I will not be buying new frames at this place. I really doubt they will be in business for very long...
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Jim Otto
Picked up something in my eye riding motorcycle (sunglasses on, helmet shield up). Urgent care couldnt help me (no tools seemed to work - another story.) Searched for an Ophthalmologist and saw Dr May the next day. Explained my severe phobia of anything touching my eye. Quick evaluation. Distracted me enough for him to numb my eye and able to remove the "foreign object" from my cornea. My eye was infected, so quick prescription sent off to my pharmacy and I was on my way. Front desk was friendly on way in and out. No complaints and would recommend Dr May for this type of procedure any day as he was confident and appeared to have done it numerous times. Probably get my glasses from him now instead of Lenscrafters.
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Happy Gl
So for not so good. Dr. May seems very nice. The front office staff is NOT friendly. Twice no call the day before my visit. They would rather be "right" than help a patient. This kind of attitude upfront seems hostile and outdated. With so many choices in the healthcare field rude folks up front will cost you customers. My suggestion... just start somewhere else. When I asked to speak directly to the Dr about the issue I had with the from desk I was told NO. So I said OK... how about Dr Mays email so I can chat with him about these issues. Linda "office manager" Said... Chuckle chuckle "we dont do that. Here you can have my email address" Linda... Why would I email you about a problem Im having with you? "
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Chris Stodden
I had a great experience at Dr. Mays office. The eye exam was thorough and all of my questions were answered. The office staff was great to work with and they were helpful in getting me set up with the right frames after my exam. The pricing seems very competitive, and I was able to get exactly what I wanted. Thank you.
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Rachel Hudspeth
This was my first time visiting May Eye Care! I had an amazing experience. I visited with Dr. Wright. Dr. Wright took her time throughout my exam and answered all of the questions that I had. The team was very easy and friendly to work with. I will return in the future!
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Rebecca Sandoval
Awful place. I can never get ahold of them. They charged me way more than what they were supposed to AND gave me the wrong contacts. My family and I have gone to them for as long as I can remember. Ill never go back.
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Alexandria Lenon
Their front desk staff is friendly for the most part, but got wrapped up in their own conversations too often when I needed help. Kevin May is a great doctor and is personable.
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Reverend Pastor S
Great on price for glasses and contacts. Never had Dr. May for a ophthalmologist, only bought glasses from his facility.
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Eric Rodriguez
Very professional, good music to browse to, nice glasses, and great customer service.