Behler Eye And Laser Center

Reviews 6

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Gabriela H

Dr. Behler left my vision cloudy and spotty, wasted my time, my money, and went back on his word about his guarantee. After my husband had successful Lasik surgery at another center in Tampa, I decided to have it done also. I went with Dr. Behler because he had gained my trust earlier by telling me I should wait a few years before I got my surgery. Dr. Behlers standard guarantee included only one redo in case the surgery didnt come out right the first time, and when I mentioned that the other center offered a lifetime guarantee, he said he would match their offer. When signing the consent form, I wrote at the bottom "I understand this surgery has a lifetime guarantee," signed it, and the doctors assistant witnessed my signature. Too bad I didnt understand contract law well enough at the time, I should have had the doctor also initial and sign that item, because Dr. Behler went back on his word. When the surgery did not give me the results I expected, I went back several times to try to get it corrected. He tried several stop-gaps like liquid tears and plugs, but dry eye was not the problem. He said he would redo the surgery after I tried out contacts, and I went back 3 times, each time he would give me contacts and tell me to come back for "measurements," but whenever I went back in he just kept giving me more contacts. It as like a revolving door of contact trials. On one occasion he kept me waiting over 2 hours, and when it was finally my turn and he again just gave me contacts, I complained and said that I was there to get measurements for the surgery. Dr. Behler told me he had somewhere else to be and didnt have time to do my measurements that day. At that point my life got complicated with a separation and a move, and I couldnt make the time to schedule a new appointment, especially since they had wasted so much of my time on so many occasions. But my vision was still not right. Eventually I attempted to get through to Dr. Behlers assistant, Jane, hoping that she could schedule the right kind of appointment for me so I could finally get the measurements and get my surgery done. She avoided my calls for months. I was told on dozens of occasions that she was out or busy, that she would call me back, but she never would. I asked my assistant at work to keep calling every day until she got through. Finally we got through to Jane, but she said that my guarantee had expired, and it didnt matter what Dr. Behler had promised or what I had written on the consent form, they refused to do another surgery on me for free. After having spent $4000 on this procedure (almost $1000 more than my husband spent on his surgery at the Tampa center with the lifetime guarantee) I felt cheated, and thats why I feel the need to share my story.

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Theresa Veitenthal

Several years ago I did research on Lasik Surgery for myself. Considering that we only get one pair of eyes, I wanted to make sure that I found the BEST doctor for the job. Dr. Behler is definitely that doctor. He is an excellent Ophthalmologist. In doing my research for Lasik, I also realized that the Laser equipment that Dr, Behler uses is the most innovative, even over many other leading doctors. I am so pleased to have 20/20 vision, and I will never take it for granted, He has a friendly and courteous staff that I look forward to seeing annually now. I have already, and will continue to recommend Dr. Behler.

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John Public

We had my Mom [age 88] in today for a quick procedure on one eye [second one tomorrow]. She has had a cloudy film on one eye for a little while and when the second eye developed the same thing we needed to get it cleared up. The staff here was just great and very accommodating of her limited mobility. The procedure was fast and easy, took less than 5 minutes, and by the time we were back to her room at the nursing home she was back to being able to read the print in a book. Will be even better tomorrow with both eyes back to normal. I dont often write reviews, but am glad to do this one.

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Jennifer Winter

I got my lasik done here 3 years ago and my eyesight is great. I have 20/20 vision for which I am very grateful! Not wearing glasses has been amazing. Before coming here, I did check out Updegraff and a few other locations. The only issue that I have is with the follow up appointments, last week I had one and waited 1 hour to be seen. The location is great & the place is clean and the staff is friendly. I think they just overbook sometimes and then everyone has a long wait time. Would recommend though.

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Tim Doerner

I had cataract surgery with vision improvement lenses by Dr. Behler. He took the time to make all the measurements necessary. The lenses were replaced at 2 separate appointments. after some minor adjustments everything turned out wonderful. I didnt realize how bad I was until I had the surgery done. Great Job.

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Fred Clark

if you have an eye problem & want the very best for your eyes Dr Behler & his staff will take very good care of you . Unlike any other place you could ever go for treatment for your precious eyes!

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