Category: | Eye Care Center |
Address: | 34505 Utica Rd, Fraser, MI 48026, USA |
Phone: | +1 586-293-4198 |
Site: | svsvision.com |
Rating: | 3.3 |
Working: | 9AM–8PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–3PM Closed |
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Jessica Nguyen
This place had exceeded my expectations. The past few eye doctors Ive been too has been a bad experience. However, Dr. Roose and his staff are phenomenal!! I love that he introduces himself to all his patients, it left a great first impression on me. Hes also very patient and explained all my concerns to me. Sharon helped me pick my glasses and ordered them. She was also so kind. I am a very indecisive person and came back with a tray filled with 7 glasses! Lol. She patiently watch me try each one on and told me what she thought of each. We eventually picked out a pair we both loved. I am so happy I chose this place! Would definitely recommend to everyone!!
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Colin McCormick
Very disappointed with the overall service. They made 3 sets of lenses and none of them were right. I ended up just asking for my money back. I purchased sunglasses and the lenses came back very warped the first time. I knew instantly that they were not correct. I was told to wear them for a week to make sure. I brought them back and they replaced them. The second lenses came, and they had a chip in them. The third pair came and they did not fit into the frames. So I asked to get my money back. I should have asked to keep the 2nd pair of lenses with the chip, at least I could have used them.
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Jill Banaszynski
Dr. Roose is great! We followed him here from his previous location. Hes friendly, helpful, straight forward, and good at what he does. : ) Kelly, who helped us work out the prescription details and make sure our insurance was accurately input to the computer, was wonderful, too. Very patient, helpful and friendly. Audrey, who worked behind the desk was great, too! Did a LOT to make sure we got the right insurance coverage.
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ashley kreft
Dr Roose and his staff are amazing ! They are all so nice and helpful. Ive been to a handful of other vision places and none of them compare to the great experience Ive had here every time.
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Robin Pedica
Dr Roose is very thorough in his exam. Very easy to talk to and actually made it so that I can see better out of my glasses.
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Adam Sheppard
Lenses are cheap and scratch easily. Charged for cleaning items that are supposed to be complimentary.
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Jan F
Overcharged and waited over 45 days for sun glasses. And to expensive even with insurance!!
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Terry Allen
Had a very good experience. Very kind and helpful staff.