Elite Dental Practices

Reviews 9

LE

Leslie C

Made a new patient for a cleaning with insurance. They called 3x to confirm, I picked up that they wanted me to come in earlier b/c I had an evening appt. When I got there they asked for my insurance info and asked me to fill out the paperwork. As I began to fill it out they told me to go ahead and the doctor would see me and I can finish the paperwork later. They took xrays, doc said "all good" and left. I was then informed that I had to come back b/c the hygienist wasnt there that day even though that was the purpose of my appt. When I finished the paperwork I saw a form that said that they were out of network with my insurance when I confronted them about it they said not to worry that they did take my insurance. They told me what my co-pay was (which I already knew) I handed over my card, they process my card and handed me the receipt to sign but they didnt tell me there was an additional fee in addition to the co-pay. When I asked what it was they told me it was tax I said there shouldnt be tax on a medical procedure and she looked at me with a blank face like oh well. When I left I saw a sign saying that they offered a discount for cash but no mention to there being a credit card fee. I came back a few days later (again 3 calls before the appt to come in earlier) and they asked me again for my forms and my insurance that they said wasnt on file. They eventually found it. They said the dr had to see me which I declined b/c I was there days before and again only wanted a cleaning. I came out to pay they told me that it was some outrageous amount and I again said no my co-pay is this much, same as I paid the other day. I handed over cash this time and they mysteriously didnt have change. I said they could bill me b/c I was not going to handover my card again. Now change appeared. I asked about the cash discount and they didnt acknowledge it. I find them to have very deceptive practices. Also they operate under two names Elite dental and Affordable dental (something like that)

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CO

courtney yonce

I cant post my comment unless i give at least 1 star, although this office deserves 0. I gave my insurance info and made sure it was accepted before ever making an appointment. The hours were extremely convenient. I was able to get an apt. at 6 pm after work. This was the only good thing about this practice. I received serviced from February thru June and not one claim was submitted to my insurance!! Still to this day nothing is submitted, Im having to submit everything by mail myself now. In addition I now have almost $2,000 in credit card debit (care credit CCs that the dental office advised me to apply for) and I still ended up paying more money out of pocket. I was a hassle just to get a itemized bill. Upon calling my insurance and conducting a review of the dental codes versus the charges, I discover Im being charges as if I dont even have insurance for major procedures. (ex:root canal w/ ins =300 i was charged 990). The woman from the insurance company basically said this office is charging incorrectly purposefully. This was the worst medical experience Ive had and it still not over. DO NOT GO HERE unless you wouldnt mind being overcharged.

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RA

Rafael Ochoa

Horrendous experience, they barely speak English... Go there if you want to have a root canal or your teeth removed even if you are lost and only ask for directions, I got very suspicious when they were unable to identify the molar that needed treatment even after an x-ray exam, I just ran out of their practice and went to another professional, they performed a deep cleaning and never ever talked about a root canal treatment or molar extraction...A used car lot sales man in Hialeah gives me more confident than these two rude and incredible unprofessional dentists...In my opinion a perfect candidate for a hidden camera news reportage about dental malpractice in S. Florida, LOVE YOURSELF and learn to say no and follow your own intuition...

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MI

Michelle Zelarayan

This place gets no stars at all. Horrible horrible place. They ripe you off. They say they take your insurance but they dont . Dont even provide you with a break down of what theyre charging you for. They make up charges that arent even on the break down of what kind of work they are doing. The (office manager) who trys to act like shes the dentist is telling you everything the real dentist is suppose to tell you. One of the dentists cant even put the tools on the machines by herself, has the assistant do it. They dont speak very good English and its always another dentist thats there. Never the same one. BE AWARE OF THIS PLACE. Stay away from here, unless you like getting ripped off.

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KR

kristin stay

Awful!! Very unprofessional, told me that they took my insurance, 4 days before my appointment I called to confirm which of their providers take my insurance so I could update my insurance, and all of a sudden the lady said they they are working to become HMO providers, but they are not at this time. So they never bothered to call me to tell me, or say anything when I called to confirm my appointment this AM Very unprofessional, Im sure they would have decided to tell me that they do not take my insurance after the appointment was complete and try and stick me with the bill WARNING rude Scam dental practice, stay far away from this group!!!!

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MY

Myschelle Jones

This place is bad for business. They did a root canal on my mom and didnt replace the tooth. They said we were approved for a loan and that we needed to come back the next week to finish the crown replacement. (She walked in with a good crown), SHE LEFT OUT WITHOUT A TEMPORARY CROWN and looked and felt bad. Today we went back and the office manager wanted 50% down and then decided to tell us we were not approved and that there was nothing they could do. The dentist was just standing there listening not offering any suggestions. The office manager is a fast talker and a liar. BEWARE!!!! Shes still without a temporary crown and still looks bad.

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AL

Alex Rusov

Елена Кац врач-стоматолог, которая работает в этой клинике, поставила моей жене имплант. В результате страшное воспаление десны, несколько операций, килограмм съеденных антибиотиков и выброшенные на ветер 6000$ . Имплант пришлось демонтировать... Вот такие впечатления от этой "клиники".

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K.

K. Elizabeth R. Botkin

This place lies. If you have insurance and they say you have to pay out of pocket its a lie. They told me this, when the insurance told me all they had to do was get it preapproved instantly first. Then when we told them that, they had an attitude. They are completly trash. The only good thing was the dentist himself, which I trust my teeth with. He is a very kind man. Everyone else is too good for people who have insurance. After all of this, they would not give up my x rays until the insurance payed so that we cant go to another dentist. Beware!

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JA

Jay Ken

#1 the office is old and dirty #2 you cant understand what they are saying to you, barely speaks english #3 they are rude and dont treat you with any respect #4 they try to upsell you on everything #5 they dont listen to you as a patient, try to explain to them that I have 2-free cleanings under my insurance plan and they tell me that the dentist refuses to do it because thats not what I need #6 very unprofessional

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