Westchester General Hospital

Reviews 6

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Debbie Rosario

I want to start off saying that Im very disappointed with Dr. Enrique Casuso of psychiatry. Ive never experienced a Dr. so irresponsible in my adult life. Im aware that Dr.s have more than one patient to take care of, but between myself, my husband we have left him 6 messages in a course of the week. My mother was admitted on 8/03/17 for a UTI and on Monday I was informed from her nurse Oliva from the 3rd floor which was very pleasant, a good caring nurse & informative about mom, she asked me if I was aware that mom was being transferred to the psychiatric unit, & if the last nurse on shift had informed me. I told her I was not aware, I was not informed from the last shift. The reason being for her transfer was that mom was very anxious. Mom was admitted on Monday to the psychiatric unit. I want to say that the nurses on staff were limited to give me information since the Dr. is the one that I needed to speak with, which is very understandable I had no problem with them. Till today 8/10/17 Dr. Enrique Casuso has not given me my mothers psychiatric condition, if he has changed any medication for her or if she needed any medication dosage changed nothing has been communicated to me by him. He has not been in touch with me though several messages have been left to him . Im aware only of her UTI condition by the nurse on shift, so mom has been in this unit for 4 days now and Im still in the dark. I have high respect for Dr.s & nurses which In my family Im proud to say there are neurologist, neurosurgeons, pediatrician & nurses and are very devoted and caring to there patients as it should be . So I know a Dr.s job is not an easy one. What I do not except of any Dr. is to be irresponsible to not communicate with a family member about the status of there sick family member. I pray and hope that know one ever has to experience this poor service my family has had to go through. I will still have respect and admiration for the Dr.s & nurses that do the best they can for there patients with dedication and respect." I believe Ive said Enough" .

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Mitchell Corbet

Do not come to this hospital. If you are admitted to Westchester hospital You will be undertreated and placed at great risk for either infection or injury. I have been in the ER since 11am for rule out meningitis. Swallowing my own saliva is excruciating. I was impressed with how quick they administered antibiotics, took an MRI and x-ray. However, when asked for pain medication (Tyanol) I was ignored. By 2pm I asked again and was given Tyanol. This helped with the fever but was not effective for the pain in my skull and spine. By 4pm I received 5ml of morphine. I am 6 1" and 180lbs, 5ml of morphine is going to do little. At 730pm, still in the ED, I begged the doctor for pain medication. I am humiliated but at least my neck and spine do not hurt as much. Be aware that the majority of the staff speak little to no English. Thankfully I am fluent in Spanish. My nurse speaks little English. He does not tell me what medications he gives me or what producers he is doing. That has been humiliating. It is nearly 9pm. I have not seen my doctor for nearly 4 hours. She said she would return to let me know what my plan of care will be. I do not know if I should leave or if I am under observation. This hospital is unsafe and will not treat you appropriately. I am beginning to think they are keeping me hear only to bill my insurance.

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Niurka Pedroso

Estoy sentada desde las 4.20 pm en la sala de espera de Emergencias con mi esposo que tiene algún tipo de intoxicación y son las 6.40pm y hasta ahora nadie lo ha visto. Vine porque mi hijo estudia en la escuela del frente y estaba en nuestra ruta. Salio recién una RN y dice que no hay cama que hay que esperar que se desocupe una. Como es posible que si no hay camas sigan aceptando pacientes para cobrarnos el seguro..sin importar la condición del paciente, las tensiones de los familiares, pero bueno al final no somos pacientes sino CLIENTES. A este hospital no regreso, y si creo que voy a pasar por la Coral Way me voy por otra calle. Terrible!!!!

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Maria E triana

Fui hace un tiempo por el Dr Julio Bastista a El Hospital , fue de maravilla la sala donde me atendieron . Quede feliz con la atencion de todos. Este mes de junio e enferme y tenia que ir a un Hospital , viviendo en Kendall fui a donde ustedes, pues la atencion de primera en Emergencia, eso fue el 26 de junio 2014.. Los enfermeros super amables igual el Dr Allan Hernandez. no me querian dejar ir hasta que me restableciera, Hoy llame para mi record medicos y un sr que se llama Ramon me ayudo en todo, En fin recomiendo este Hospital con 10 Estrellas ...Los felicito por tan Buena Atencion .... Muchas Gracias Maria Triana

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Ximena Z

Before coming here I went to an Miami urgent care, since I was throwing up a lot, I was there all morning and after all the medication I got, when I was almost ready to go, the throwing up continue.. And I had some pain in my abdomen. So the doctor said that could be apendicitis and that they didnt had the equipment to scan me So he told me to go to the ER and he "suggested" this hospital, he even called "his doctor friend" for him to "see me faster" So I went, I had to wait more than 1/2 for someone to see me, I continue throwing up, so pne of the nurse saw me and walked me In to their ER I was there for over 3 1/2hrs, The medical student and nurse came after 15 minutes of my arrival to see me, asked me questions about my symptoms and told me "the doctor will be right with you" Well... 1 1/2 hrs later the doctor came in, asked me a few questions, touched my abdomen and as he said "hmm ok, Ill be right back, a little over 2 hours later he came, you can go now, just rest. So... No scan? Thats why I came, and what your friend doctor said. "No need" So I left, 6 weeks later, 2 bills, (yes I have insurance, and yes I also have to pay this) WGM Emergency Room $2425 Physicians Services. Dr Craig Travis $671.34

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Katherine Vega

If i didnt have to give a star, i wouldnt. The ER staff in this hospital are dissapointing. SUPER unprofessional, rude and careless. I just witnessed the entire staff making fun of an African American man in front of his face in Spanish since he didnt understand. Theres people in beds all over the hallways, not being treated or even checked up on. The staff talk to you so unprofessional. Aside from the fact that English is clearly not their first language, they speak to you in Spanish very unprofessional and do not care how you feel. The MD on call, Dr.Breedlove, has an attitude problem and is very rude when talking to you. Im Hispanic, like they all are here (apparently) but theres a time and place for their behavior and a hospital ER is not one. Especially while youre at work. Worst experience in a hospital, ever. Avoid coming here if you can.

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