Frances Capraro

Reviews 5

JA

James Carter

I visited as a new patient after returning to my home of 20 years from LA where I relocated for a job. I never saw Dr. Capraro. In spite of having all my paper work completed, complete with medical records and history, prior to arriving 30 mins before my appointment, I still waited more than 30 mins to see a nurse in training. After that interview that lasted more than 20 mins, I waited again to see the nurse practitioner for another interview. I left after over 90 mins with referrals but not all of my prescriptions. Days later I called to ask for a paper script because I needed to shop for the best prices. I could only leave a message that was returned after office hours. I missed the call by a few seconds and was forced to leave another message as they wont answer their phone. Today, I made an appointment for a series of blood tests and drove to the appointment but forgot the script that listed the necessary tests. Obviously this was my fault and oversight. But when the phlebotomist called their office to get the codes and used the option for an urgent need to speak to someone, she was asked to leave a message too. I wont be going back. I dont recommend this office for anyone that may need on occasion to call this office and get any type of timely service or answers. They just dont answer their phones and you will always be asked to leave a message without any idea when you may receive a call back at their convenience.

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LA

Lanie Sider

our experience with this medical office was the worse ever. Never in my life had to deal with any medical office where you have to follow up on everything. We both saw Dr. Capraro and thought she was nice easy going doctor. The real problem was the receptionist and staff not doing what they supposed to. I agree with the other reviews that every time you would call there it goes straight to voicemail and tell you to leave a message. Now with back and forth leaving a message and they calling back a week or 2 weeks later after you have been calling leaving messages for something as simple as a referral or a refill on medicine. Its a lot of wasted time and effort to have chase down someone to talk to. My husband even went in person just to get someone to finish up a referral that was never completed, cause they never ever answer phone calls and after leaving messages you be lucky to get a call back at all. Dont waste your time on this practice and find someone else that will do the job with satisfaction results.

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A

A Private User

I was referred to Dr. Capraro by a friend at work and she was absolutely wonderful. Shes bright, knowlegable, friendly, and empathetic. Shes not one to rush you through your checkup and send you on your way. She really looked and sounded like she cared and was going to help, and you could tell that she had the expertise to give you a good diagnosis or send you to the appropriate specialist. I give her two thumbs up! New patient.

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MI

Michael Snead

I would say that she was one of the best on the first appointment with any doctor. Im going back for seconds. The staff was helpful and courteous. The only problem that I encountered was a long wait in the office. Might have just been one of those days, though. She was very attentive and thorough. She also seemed caring and very knowledgeable.

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RU

Ruthie Howell

Dr. Capraro and her staff are professional, caring, responsive and thorough. My husband and I have been thoroughly satisfied with the medical care we have received in the four years we have been patients.

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