Kaiser Permanente Alpharetta Medical Center

3550 Preston Ridge Rd, Alpharetta, GA 30005, USA

Category:	Family Practice Physician
Address:	3550 Preston Ridge Rd, Alpharetta, GA 30005, USA
Phone:	+1 404-365-0966
Site:	kp.org
Rating:	4.1
Working:	8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM Closed Closed

Location

Photos 100

Reviews 17

Mark Cardwell

Best overall insurance option, especially if you are buying insurance on your own. Because KP does almost everything in-house and is a non-profit, they do their best to do things in the most cost effective way possible while still maintaining quality. There are no incentives for the staff at Kaiser to have you do anything you dont need to do as they get paid the same regardless of what treatments they prescribe. This means they are focused on healing not profit. They seem very into "evidence based medicine," which is a good thing for patients. It means they try to do what the actual research says is the best treatment for any given condition. All providers communicate with each other on the same computer system, even the pharmacy and labs are all connected. This keeps everyone on the same page; any doctor can immediately pull up your chart. Co-pays and deductibles seem to be better than the other options in my area, and I never get surprise bills in the mail. Past insurance companies would often deny payment for things for seemingly no reason and then Id get some massive bill. You never have to fight with them to get claims paid for; in fact, theres usually no paperwork to deal with in the first place. A real breath of fresh air if youre used to how things usually operate in the United States. Since this is a review of the Alpharetta office, I would like to mention Dr. Christine R Scott M.D., who I have chosen as my primary care doctor at this location. I really think she is excellent and cares a lot. She is really top notch. It is important to find a primary care doctor that you like when using Kaiser (you have choices so keep trying until you find one you like). Your primary care doctor coordinates your overall care with Kaiser and is usually the one to give you referrals to specialists if you need them.

Travis G

Kaiser is the worst. I will never have Kaiser insurance again. They do not have enough doctors and you can almost never be seen the same day, especially in Alpharetta or Cumming, so just dont get sick, they cant see you when you have to take a sick day. The prescription coverage is awful as well, Walmart without insurance is often cheaper than what you pay with Kaiser insurance. Not to mention inconvenient. You have to use their office pharmacy or cant use your insurance. I would rather no insurance than Kaiser... At least then you would have freedom from Kaisers awful service and shite appointment system. I filed multiple complaints about the lack of availability and horrible appointment system... It all falls on deaf ears.

AshLynn Hull

Most of the staff Ive seen are rude. Doctors interrupt you and treat you like youre ignorant. Nurses are pushy and have an attitude. They try to tell you what youre going to do, like told my husband that he HAD to take off work and come in for an earlier appointment. Our appointment was at 2 and things were happening fairly quickly. But once they took him back for an x-ray, thats when it got ridiculous. Hes been back there for over an hour and the nurse has an attitude with me about why its taking so long. Told me "to sit back down in the room and shell go get him after she checks in this patient" patient got checked in, then she started doing all kinds of tests on her. Im furious.

R. R

It takes on average 15 minutes every time I need to make an appointment and they are often weeks away. The app is a complete joke bc nothing ever works. Ive had prescriptions transferred several times bc the pharmacy prices are ridiculous. If I had more options Id definitely take them.. $30 and $60 co-pays also upset me.The positive part is Ive yet to come across a bad doctor and Im hoping that doesnt change or Ill be just SOL

Brian Cheek

DO NOT Choose this insurance. Absolute incompetence. I have been trying to make a basic specialist appointment for the last 2 months without any luck. Its completely useless. I have never had to wait so long for an appointment to be made. I cannot stress more that you will regret electing this insurance provider.

Mary Rooks

From the moment you check in, to when you see your doctor, to when you pick up your prescription you will feel welcome, educated and prepared. Dr.Turner and Dr. Harwood are incredible. I dont liv I close but they make it worth the drive.

Hollie Hall

You cant talk to your doctors office, you have to navigate and answering service. You get an advice nurse and they read from a script. Dont expect to get anyone to help you, they just send emails and tell you to wait 24hrs

Tom Cochran

We could not have been more pleased with this facility. All unites that we use (pediatrics and adult) are extremely professional, helpful and pleasant. The pharmacy is also useful and nice.

Social Elevation

Kudos on the check in process. 2 thumbs down on the actual doctors. They do not make you feel welcomed or comfortable with their diagnosis

Janice Garber

Medical building for KP members. PCP for adults and children. Pharmacy. Business office. Behavioral Health. Site for many classes.

Shalini Kannan

Love the staffs and Doctors. Their Urgent care facility have long waits. Pediatricians are excellent except few new ones.

Alex Arthur

A very lovely office with staff who have always been very helpful!

Stan Hughes

Love Kaiser. Have been with them for nearly 30 years.

Brandon Redder

Typically good staff and can usually be seen quickly.