Category: | Eye Care Center |
Address: | 870 Inman Village Pkwy NE Ste. 3, Atlanta, GA 30307, USA |
Phone: | +1 404-589-0822 |
Site: | infocuseyes.com |
Rating: | 4.8 |
Working: | 9AM–6PM Closed 10AM–8PM 9AM–5PM 9AM–5PM 9AM–2PM Closed |
WI
William Lobb
I am going to be very factual. I got my eyes checked here. He changed both my contact brand and base curve and told me I could sleep in them. I called the office to say the new contacts were driving me nuts twice. The third time I said I needed to come in that afternoon because my eye was very red and irritated and was told wait 2 days. I then returned to my old office where the doctor who informs me 1 Purevision 2 is daily wear only 2 I have an eye infection and 3. that I have flat corneas so the lens was not an ideal fit. I called bausch and Lomb with the numbers the doctor had given me 40 and 41.5 and these were not a recommended fit for me and are NOT FDA Approved to sleep in. The doctor refuses to acknowledge he screwed up and only wants to provide a partial refund. His absolute refusal to say I made a mistake is what I find most irritating.
LI
Liz F
Yesterday I had an appointment at In Focus Eye Center and it was a great experience! From the moment I walked in, I was treated with kindness and patience. Bonnie helped me yesterday and she was super nice! Dr. Jay Chretien was really nice, patient, and very knowledgeable. He made me really aware of how my eyes work and I just gained so much from the appointment. There is no pressure to buy contacts or glasses right then and there which is really nice. I will definitely keep this place for my eyecare needs. It is also in a really cute area and the office is quite beautiful. The rest of the staff are nice and you will be in good hands no matter who attends to you as you walk through that door.
LU
Luke Robinson
Dr. Chretien and his staff members are absolutely fantastic. Everyone is extremely friendly and supportive. The moment I walk in the office I am greeted with smiles and Im given attention right away. Dr. Chretien goes out of the way to make sure you are educated and informed regarding your eye care. This is hands down the most professional experience Ive ever had with any medical office. This office is very personable, positive, and pro-customer. If you live in the Atlanta-area or even OTP please do yourself a favor and schedule an appointment with In Focus Eye Care.
JU
Justin Whitney
This place is absolutely perfect on all levels. The staff is incredibly friendly, to the point that I was waiting for something creepy to happen like getting inducted into a cult (I watch too many horror movies). But nope, total pros the whole way. The Doctor was extremely knowledgable, engaged, friendly. He taught me a lot about whats available these days and took the extra time to make sure I got the exact right prescription. Everyone here was wonderful. I never thought Id say this about an eye doctor, but I really enjoy coming here!
MI
Mike Mercedes
Hands down, In Focus was the best medical appointment Ive ever had for ANY health-related need: doctor, dentist, or optometrist. And that is on several levels. First and foremost, Dr. Jay is a rare blend of being an elite technical expert, but also is so likeable, friendly, and made me feel so comfortable! For my first time ever needing any eye care, that was quite a feat!!! Their customer service is outstanding, the environment is pristine, and the overall experience was simply superb! Found my go-to eye place!
KA
Kaemon Maggard
Prompt, friendly help. Appointment was on time, thorough, and smooth. Great care was taken to explain everything and to make sure that I knew exactly what was wrong, the steps taken to fix these problems, and how to take care of my eyes in the future. The staff was excellent, from the time I walked in to the moment I left. The technicians, doctor, and gentleman that helped me pick out glasses were all incredible. I will definitely be returning here for the foreseeable future.
CL
Clayton Gregory
Jay and his team are awesome! Ive been to several other eye care doctors in Atlanta, and Ive never felt so taken care of. Jay listened to all of my concerns and really thought about what was going on. He really wanted to fix the problem as opposed to putting a bandaid on something. When selecting glasses, the other professionals provided insightful guidance that helped me understand all features of each frame and lense. I will be recommending this place to all of my friends!
JE
Jeremy Garriott
Just want to share how incredibly great In Focus Eye Center is! They have always been exceptional with service and Dr. Jay always takes the time to explain things other eye doctors never bothered to tell me. But today they went a step above by replacing the boxes of contacts I accidentally threw down my trash chute! I cannot recommend them enough! Im telling you dump your old eye doctor and see them if you live in Atlanta!! You will not be disappointed!
AS
Ashkan H
Amazing doc and staff. Took the time to explain everything in detail. They werent pushy about getting glasses there. Steve has a great sense of style. I have never met someone who was so enthusiastic about their work as Steve. This was the first time I got glasses and I walked out of the store with a smile on my face because working with Steve was a fun experience!
RO
Robert Griffin
Went there for a prescription as its been a long time. Pricing for exam was on par with most in the local area, lower than some. Easy to set up an appointment, friendly staff, doctor seemed genuinely interested in his field and eager to discuss it. Cant speak for eyewear frames and prices, but I would go again for an exam or any extracurricular problems.
ST
Stefan Murphy
Everyone here is great. At 45 this was my first pair of glasses. The service was incredibly fast, friendly, and informative. I learned everything I needed to and more. I was upgrading from drug store readers to real glasses. Wow, the difference is night and day. You cant go wrong with this place.
VL
Vladimir Kelly
Amazing service. The entire staff is friendly and I loved how they worked out a simple payment plan that worked for me so I didnt have to compromise on the frames that I wanted. I would recommend this place to anyone looking for a new, clean, knowledgeable eye doctor.
JA
Jamie Martin
Full disclosure: Jay is my neighbor, but I can honestly say hes the most patient and thorough eye doctor Ive ever had. Nothing like the many high-volume, assembly-line practices around Atlanta. Jays staff, Steve and Bonnie, are excellent, as well.
WE
wendy lybrand
Ive been working with Steve to figure out the correct contacts for my type of visual impairment, and he has been patient and kind. I have been through 3 sets of different types of contacts and they have been very accommodating.
TR
Trevor Coen
I just called to order contacts because they were in my insurance network, but I was blown away by the customer service over the phone! Steve earned himself a new customer today.
EM
Emma Lacey-Bordeaux
These guys are just the tops. Great front office staff and a doctor who takes time to explain whats up with your eyes. Look no further for your eye care needs. Pun intended.
MA
Matthew Collins
Dr. Chretien and the crew at In Focus are great. Great customer service, easy appointments, accurate prescriptions, stylish frames, etc. I highly recommend this practice.
DA
david hildebrand
Fast, knowledgable, and friendly. Best eye doctor experience ive had. Dr. Jay was very informative and explained every test he performed. Good selection of glasses too.
RY
Ryan Barr
Dr. and staff were super friendly and went to great lengths to explain everything to me. Highly recommend