Lake Lanier Smiles

Reviews 4

BA

Barbara Paine

I just recently moved to the area and hadnt even started thinking about finding a dentist when I had a crown break off that required immediate attention. I did a Google search and since Lake Lanier Smiles popped up as being close by and had great reviews I decided to give them a call. Im so glad I did! Mercedes got me right in and from the moment I arrived I knew I was in good hands. The office staff was warm, friendly, and cheerful and made me feel very welcome and comfortable. I barely had time to fill out the paperwork before I was being called back. Once a course of action was determined, I needed to medicate (due to a heart issue) before I could have any work done. Fortunately, they were able to get me back in that same afternoon for the procedure. I was so thankful this wasnt going to have to be put off due to my medication needs. Everything went really well and the dentist and his assistants were just wonderful. They made me feel relaxed and very confident in their abilities to manage the situation. I was never in any discomfort and when it was all said and done, I was given very detailed instructions on managing my post-care. I felt very confident that they were just a phone call away should I have questions or concerns. Since I dont have dental insurance I was expecting the worst when it came to paying for this unexpected emergency. I was very pleasantly surprised at how reasonable the cost was and appreciated that I received a detailed proposed treatment plan and cost estimate before they moved forward with any of the work. All my questions were answered and I felt very reassured that I could manage my recovery without worry. I should also mention that the office was immaculate and there were TVs in every treatment room that patients could watch and that really helped me to relax and take my mind off things. I felt like I hit the dentist lottery jackpot in choosing Lake Lanier Smiles. Finding new dental care is one more "To Do" item I can now cross off my list! Its certainly nice to have a happy ending to my story :)

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NI

Nick Fetzer

I needed a crown for one of my front teeth and found Lake Lanier Smiles through a google search. From my first phone call to my last visit some of the staff from Mercedes at the front desk to Dr. Edwards and Shannon who are the two that worked on my toxic landfill I refer to as my mouth were exceptionally awesome. Shannon took great care of my grille piece as this was a front tooth that I wanted to be as perfect as possible. For my first appointment I had been given a temporary crown by Shannon that was comfortable and much better looking than my home dentistry 101 job I did myself so my smile became a little more comfortable by just having in my temporary. I made Dr. Edwards and Shannon aware that I am in the process of eliminating cigarette smoking from my lifestyle and that I was really concerned about the shading of my actual crown. They set up another appointment for a little over a week later to give me some time to try and whiten my teeth as much as I could before we decided on the shading of my crown. When I returned to confirm the shading they spent good time making sure the right shade was selected. When my crown came in, the shading was perfect and if fit perfectly into my mouth. I had a busted tooth for about four years so seeing this was amazing. I have a perfect fit and perfect shading. I couldnt be happier at this point. Dr. Edwards and Shannon took great care of my mouth and me while I was in the office... I feel like I got rockstar treatment. I got put in a comfortable chair, had some dark sun glasses on and I was in front of a TV while I had people working on my mouth. This is my dentist office now. A much better difference from the Yankees up north who used to do my work. The pricing for this office was more than reasonable and when compared to other offices in the area I had no choice but to schedule an appointment... Money well spent.

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JO

Joel Thomason

After suffering at the hands of many, many dentists over the years, my wife and I finally moved from Texas back to Georgia in August 2014, My crowns, put on by my dentist in Texas, kept falling off. After seeing Dr. Edwards and her Team of professionals at Lake Lanier Smiles, I was informed what I already feared. The crowns had not been made properly, not fitting well with no seal between the underlying tooth structure and the crown, so most of them had cavities. Dr. Edwards offered me an honest assessment and fix at a VERY reasonable price! I must say that Dr, Edwards possesses an attitude of commitment to excellence in customer service, as well as in her work. Her goal is to provide exceptional service at a remarkably low price. I am EXTREMELY please with her and her teams work and will make them my permanent dental office of choice (Dr. Edwards my dentist of choice). These days, it seems more and more professionals dont seem to have the time to ensure their patients are provided quality service at a very reasonable cost. Dr. Edwards does both, as well as displays a truly caring attitude toward her patient. Each of her employees reflect their leaders attitude, in kind! I retired from qa Fortune 500 company, where, at times, I was over several hundred employees and quality, as well as every other fact. I have literally interviewed thousands and hired hundreds of employees over the years, therefore, gotten a "feel: for who will be the best. My first inclination was to dubiously believe she was for real. After the fact, I KNOW that she is! And I would recommend my mother and grandmother, even my grandchildren, to her each and every time! Keep up the EXCEPTIONAL WORK, Dr. Edwards! Sincerely, Joel A. Thomason - Buford, GA

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GE

gemma cerdan

Two days after my mother came from Spain, her molar was hurting really bad. We called Lake Lanier Smiles, and although their schedule was full they were nice to allow her to come in since she was in so much pain. I am really thankful that a dentist was able to see her, especially since this was the week before Memorial Day weekend. Once there we find out that she needed a root canal -- a very expensive procedure, but glad to pay any amount of money for my mother to be pain free. After two hours of trying unsucesfuly to find the third root canal, they gave us another appointment for the following week. Finally, my mother was pain free!!! However, the job was not complete yet or thats what they said. When she went to following week they tried for another two hours but still were not able to finish the job. At this point the doctor talked to me and apologized because he could not find that third root canal and because the job was not done completely. For this reason, he said that he was going to refund all the money we had paid so far. We are are so thankful for the everybody in that office. From Mercedes, the front desk lady that helped us with the appointment to a calling and checking on how my mother was doing. From the assistant translating everything from english to Spanish so my mother could understand the process, to the Doctors that were so caring, understanding, helpful and sincere with us. Not to mention the integrity of not willing to charge her anything because in his eyes: "the work was not finished". Thanks to all you at Lake Lanier Smiles. My whole family will definitely come to your office from now on.

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